AT&T Store Gilbert Az Crossroads Town Center

In-store shopping
Curbside pickup
In-store pickup
Personal delivery
Map of 3871 S Gilbert Rd in Gilbert
Get directions to AT&T Store at 3871 S Gilbert Rd Gilbert, AZ
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Day of the WeekHours
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
3871 S Gilbert Rd
Gilbert, AZ 85297
US
Located in Target shopping center.

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About the Gilbert Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking for the hottest new device or an awesome accessory? Our Az Crossroads Town Center Store location has got you covered. We’re your one-stop shop in Gilbert, AZ. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Gilbert, AZ store located at 3871 S Gilbert Rd! We’d love to get to know you.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking for the hottest new device or an awesome accessory? Our Az Crossroads Town Center Store location has got you covered. We’re your one-stop shop in Gilbert, AZ. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Gilbert, AZ store located at 3871 S Gilbert Rd! We’d love to get to know you.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Great customer service. Christian was very helpful and informative. Greatly appreciate
  • full starfull starfull starfull starfull star5
    Excellent customer service. Thank you Christian for being so great at your job. Much appreciated.
  • full starempty starempty starempty starempty star1
    Horrible experience, the manager Nicole Donahue, treated me like I was wrong all the time, gave information about some deal wrong and now I have bills over $200 dollars when an Apple Watch cost $329, this is ridiculously expensive, since the commission it is only what is important to them. Even I called to the store and Christian said I was disrespectful, when I ask to speak with the supervisor manager. Horrible experience.
  • full starempty starempty starempty starempty star1
    I took my phone in yesterday because it suddenly stopped making or receiving calls or text messages unless it was connected to wifi. In the end, I walked away with a ProTech appointment that didn't work out because it's hard to have a tech support call on a phone that won't reliably stay on a call, but my experience in store was terrible.

    Andres is clearly taking his commission seriously, since his entire focus the whole appointment was on upselling me. First he blamed my phone for being too old - I've only had it for 3 years and Apple recently confirmed it to be in like-new operating condition. Then, he asked why I didn't want to upgrade and I told him I didn't want a larger phone. After that, he offered me a free larger phone if I added a phone line and was willing to change my phone number. He wanted to know who my TV provider was, and tried to sell me on upgrading my plan to get "free" DirectTV. I told him I wasn't making any changes to my plan and that I wasn't about to contract for tv service with a phone company that wasn't presently able to provide me with reliable phone service. He asked what my monthly phone bill was and if I was on autopay, which I declined to share, but later quoted me (unasked and in spite of my declining the offer a few minutes before) on an upgraded plan including DirectTV and gave me the cost difference between that and my current plan. And then, once I finally had the ProTech appointment set for 6:50PM, I got a confirmation text for a 12:55PM appointment for someone else's name and problem.

    This store not only thoroughly failed to adequately address my problem, but demonstrated a complete lack of awareness for my purpose in visiting it in the first place. I have been an AT&T customer since 2002, am strongly considering taking my business elsewhere after this experience.
    Response from AT&T
    Hello Leigh F.

    We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future. This is not the experience we wanted you to have.
  • full starempty starempty starempty starempty star1
    I have now talked to the rudest person in the world, the supposed store manager Briana, who I found out after wasn’t their store manager. Was so rude to my family that I will not stand for customer service like this. I have over 60 cell units on this corporate account that other Stores (including this one ) has handled appropriately in the past , but She was very flippant to my sister until I ended up getting on the phone with my
    Local corporate rep and she then wanted to act nice. But she still wasn’t appropriate. This lady and location will be the reason I never will use AT&T in that region and will switch to Verizon

    Do NOT subject yourself to poor service. All she would say helping us would not give her more credit for her store and didn’t care if we stayed with AT&T since it was a large corporate account and not her individual store upgrades or sales
    Response from AT&T
    Hello Patton Cox

    This is not the experience we wanted you to have. We want all of our customers to be given exceptional service every visit. We will work with our employees to ensure you are provided with the customer service you deserve.

Cellphones, plans & accessories

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POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

More locations in the Gilbert area

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