AT&T Store Phoenix Metro Towne Center

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
10460 N. 28th Drive
Phoenix, AZ 85051
US
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2.8 out of 5.0full starfull starfull starempty starempty star
(23 Reviews)
Map of 10460 N. 28th Drive in Phoenix

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

Apple iPhone 12
Buy the new iPhone 12 Pro from AT&T in Phoenix. Learn how new and existing customers get the new iPhone 12 for $0 with trade-in.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Early Holiday Deals!
Visit AT&T’s Holiday Gift Guide for early deals on gifts for you and everyone on your list – all from the comfort and safety of your own home!
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Phoenix's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.

Special offers and new phones for Phoenix

  • iPhone 12 Pro

    SMARTPHONE

    Learn how new and existing customers get iPhone 12 Pro for up to $800 off with eligible trade-in.
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • Samsung Galaxy S20 FE 5G

    SMARTPHONE

    Learn how new and existing customers get the new Samsung Galaxy S20 FE 5G for FREE with qualifying trade-in.
    5G req's compatible plan. 5G may not be in your area. See att.com/5Gforyou for 5G coverage details.
  • iPhone 12

    SMARTPHONE DEALS

    AT&T has great deals on the latest phones like the iPhone SE, iPhone 11 & iPhone 12. Get your new iPhone with AT&T the fastest network for iPhone.
  • AT&T PREPAID
    Prepaid phone plans in Phoenix

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Phoenix?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/30/20 in stores and online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Phoenix Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Metro Center AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Get the new iPhone 12 Order Now! - Fri, October 23
manager photo
Meet our manager
Jorge leads the team of friendly experts at the Metro Center AT&T store and has been with AT&T for 4+ years and is proud to serve the Phoenix community providing the best in wireless and entertainment solutions. Jorge is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Jorge leads the team of friendly experts at the Metro Center AT&T store and has been with AT&T for 4+ years and is proud to serve the Phoenix community providing the best in wireless and entertainment solutions. Jorge is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    This is the worst experience I've ever had. No one is willing to resolve my problem. I have went to the store several times and nothing is resolved. Due to their incompetence, I am having a charge go to collections for something I never used.
    Response from AT&T
    Hello Maria, This is not the experience we wanted you to have. Please come back to the store and ask to see a manager.
  • 1 out of 5full starempty starempty starempty starempty star
    hi i signed up with you guys back in June when I first went to your location in Arizona at Metro Center I was told by the salesman that if I was to trade in my iPhone 8 plus I would get $500 off the iPhone XR and it would only be five dollars a month for the XR.

    I was getting a discount on the XR but it wasn’t the amount I was told it would be. instead of taking off $16 it was only taking off six so I was paying 10 extra dollars a month for the phone.

    I went in about a month or two ago to talk to another salesman and he said that they had to fix the issue and that I would still be getting $500 off the phone and it would be five dollars a month to pay for it.

    I waited to see if it would happen but after two billing cycles it’s still didn’t change. so I went in today to talk to another salesman and I was told that the guy before the one that I first signed up with was wrong and that the phone he told me that would be five dollars that it wasn’t that deal. The guy I talk to you the second time he told me he fix the issue never said anything about the first guy being wrong.

    so the guy from today told me there’s nothing he can do about it. It is very frustrating getting told different things from different people if the iPhone XR wasn’t going to be $500 off I would’ve never got it and now I can’t cancel with you guys cause I still have to pay over $500 to pay off the phone.

    I am also upset because I got a notification in my app telling me that I had $100 credit and that it would come off on my next bill but I never saw that credit again and it’s no longer on my end for some reason it’s just gone.

    also, i also sent a sim card that didn’t pair with my phone. so i went to the store and i was told i need to buy a new phone. it was the one that was supposed to be $500 off. i had to pay for the first sim card in my first bill, even though i never used it and i was supposed to get a credit for it that i never saw.

    I need someone to get in contact with me and explain why their salesman‘s are being told different things and why am I’m not getting the deal I was originally promised by two people now. also why my hundred dollar credit for my bill is just gone. and my credit for a line that i wasn’t able to use.
  • 1 out of 5full starempty starempty starempty starempty star
    After only being with this provider for two billing cycles all I can say is BUYERS BEWARE. This location specifically is terrible. I have to return to an at&t store for the 6th time for same thing. The person who sold me and my wife our phones promised us $167 after taxes and with insurance. It took three visits before the FIRST bill to get to the price we agreed on(and yes I understand the 1st bill is the highest, but not $100 higher). After that interaction the employee assured us that our monthly would stay at the $167 we agreed on.. After paying the first bill, we get greeted by the same problem. Instead of 167, the bill is $258. Obviously I go to the store thinking it would be a quick fix. Instead it was a horrible experience. The guy who sold us the phone is like whole different person. He starts telling us things he never disclosed before. After speaking with other stores I have one conclusion. If you are trying to switch to AT&T, either switch to a different location or just avoid at&t all together. My wife and i just want what was promised to us. We will advice friends and family to avoid At&t this situation is too stressful. The only way that would make us feel better is if this company makes things.
    Response from AT&T
    Hello M.E. We apologize and want to correct this! We want to resolve your existing issue. Please come back to the store and ask for a manager.
  • 5 out of 5full starfull starfull starfull starfull star
    Great workers and they listen to what I going on with my plan and they help all of them are amazing
  • 1 out of 5full starempty starempty starempty starempty star
    Went in to see about getting a new phone. The young man that was supposed to be helping me was rude! I asked about pricing and he said it's on The card. BAD CUSTOMER SERVICE! HE didn't want to make a sale to BAD!

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    748 E Bell Rd
    Phoenix, AZ 85022
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