AT&T Store Scottsdale Scottsdale Gateway

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
17025 N Scottsdale Rd
Suite 180
Scottsdale, AZ 85255
US
North of Frank Lloyd Wright & North Scottsdale RoadSchedule an appointment
SHOP NOW
4.1 out of 5.0full starfull starfull starfull starempty star
(32 Reviews)

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

AT&T Protect Advantage
No phone insurance? Let’s fix that. Protect your device against damage, loss, theft, and get expert technical support. Open enrollment ends 3/31/21.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.​
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Phoenix's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.

Special offers and new phones for Scottsdale

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.
    10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Scottsdale

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Scottsdale?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Scottsdale Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Scottsdale Gateway AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Cristy leads the team of friendly experts at the Scottsdale Gateway AT&T store and has been with AT&T for 4+ years and is proud to serve the Scottsdale community providing the best in wireless and entertainment solutions.
manager photo
Meet our manager
Cristy leads the team of friendly experts at the Scottsdale Gateway AT&T store and has been with AT&T for 4+ years and is proud to serve the Scottsdale community providing the best in wireless and entertainment solutions.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    This store is super busy but customer services is great. I witnessed a few people walk in and get super upset because they had a long wait. These people working here are doing a great job at getting me set up with my new phone, luckily for me I made an appointment so the wait was not very long.
  • 5 out of 5full starfull starfull starfull starfull star
    Customer service was amazing wait time wasn’t long at all highly recommend this location
    Response from AT&T
    Hi Jose M. We want all of our customers to be given exceptional service every visit. Hope to see you again!
  • 5 out of 5full starfull starfull starfull starfull star
    When you go into a cellphone store you expect to be sold on things you don’t need and then receive a bill that is outrages! That’s exactly why I came into the store. I came in upset with the intent to switch providers. Not only did they explain things clear to me but there managers checked in with throughout the time I was there. This is a prime store of what good customer service is! As for previous store experiences, shame on them.
    Response from AT&T
    Hi Diane F.. Our number one goal is to provide you with an exceptional customer experience. Hope to see you again!
  • 5 out of 5full starfull starfull starfull starfull star
    Brandon was incredibly knowledgeable, patient and helpful with a very difficult issue. I only wish we would have come to him originally instead of switching carriers and purchasing new iPhones online. It was also easy to make an appointment and they were running right on time.
    Response from AT&T
    Hi! Your experience in our store matters to us. We do our best to equip our team to assist our customers. Hope to see you again!
  • 1 out of 5full starempty starempty starempty starempty star
    Brand new customer to AT&T. Transferred 4 lines over yesterday December 6, 2020. I was planning on doing this online since I am 8 months pregnant but thought it may be easier to port everything over by going into the store. I had a great experience with the rep until I left and realized I never received an email of my receipt for my payment for the new phones. I went to create an account online thinking I could view it there. I was not able to create an online. I remember I had to provide my updated address to the rep several times since it is different than what is on my ID. I tried my old billing zip code and was able to create an account online. Once I logged in I realized my email address and billing information were incorrect. I have had AT&T wifi in my vehicle for almost a year. I told the rep this in the beginning so both account could be linked together. This account would have had my correct billing and email but was not used and is not linked with my phone plan. I was not able to link these online either. I have only been a customer 1 day so you would think I could update my information online if it is incorrect. This is not possible because you have to pay your first bill and wait 30 days from the set up date to change any information. My bill will now be mailed to the wrong address.

    I called customer service today 12/7/2020 requesting to update my billing information, email, and asked if they could provide an invoice of what I paid in the store yesterday. The first customer service rep told me she couldn’t make a change within 30 days of an account being active and had to transfer me to a specialist. The 2nd person I spoke with told me the same thing and transferred me again. The 3rd person, Brenda, said I do not have an active account even though I was using my new phone with AT&T to call in. Brenda found my information eventually. She was not able to make any changes to billing or email. She told me the prior 2 people I spoke with did not give accurate information. I expressed my concern for someone else receiving information about my plan in the mail and was told she would escalate the issue and put on hold. I was on the phone for over an hour at this point. Brenda came back on the line to tell me she submitted a ticket with her manager and her manager would speak with me but was on another line at the moment. Brenda asked for a good call back number and said her manager would call me within an hour. I received no other phone call from anyone.

    I convinced my husband and family to make the switch to AT&T to have a more affordable cell phone plan and this entire experience so far had been awful. Im better off going back to my old provider who at least provides decent customer service and has the correct information on file. No one cares my information is incorrect and no one can help me fix an error that I did not cause. I understand people make mistakes, we are all human, but it should not be this difficult after only being a customer for 1 day to update my information on file.
    Response from AT&T
    Hello Lauren P. Your experience in our store matters to us. We will work with our employees to ensure you are provided with the great experience you deserve. Thank you for bringing this to our attention.

More locations in the Scottsdale area

  • AT&T Store Scottsdale Sonora Village

    10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 11:00 AM - 6:00 PM
    15705 N Hayden Rd
    Suite 124
    Scottsdale, AZ 85260
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices
    2.10 mi to your search
    Map of 15705 N Hayden Rd in Scottsdale
    Map of 15705 N Hayden Rd in Scottsdale
    Map of 15705 N Hayden Rd in Scottsdale
  • AT&T Store Phoenix Cactus

    10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 6:00 PM
    12221 N. Tatum Boulevard
    Phoenix, AZ 85032
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices
    4.38 mi to your search
    Map of 12221 N. Tatum Boulevard in Phoenix
    Map of 12221 N. Tatum Boulevard in Phoenix
    Map of 12221 N. Tatum Boulevard in Phoenix
  • AT&T Store Scottsdale Pima

    10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 11:00 AM - 6:00 PM
    8776 E Shea Blvd
    Suite 100
    Scottsdale, AZ 85260
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices
    4.42 mi to your search
    Map of 8776 E Shea Blvd in Scottsdale
    Map of 8776 E Shea Blvd in Scottsdale
    Map of 8776 E Shea Blvd in Scottsdale

Want to stay in the loop?

Sign up for the latest deals, product news, and more from AT&T.
Thank you! Your email has been successfully submitted.Your email was unable to be submitted at this time. Please, try again later.
By submitting your email address, you agree to receive future emails from AT&T and its family of companies. We’ll email you offers and promotions about AT&T products and services.