AT&T Store Bryant Alcoa Exchange
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 8:00 PM |
| Tuesday | 9:00 AM - 8:00 PM |
| Wednesday | 9:00 AM - 8:00 PM |
| Thursday | 9:00 AM - 8:00 PM |
| Friday | 9:00 AM - 8:00 PM |
| Saturday | 9:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
7409 Alcoa Rd
Suite 101
Bryant, AR 72022
US
Located at Alcoa Exchange Shopping Center between Moes and McAllister
(501) 776-3011(501) 776-3011
Your device, your way, on your schedule
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3.7 out of 5.0
(49 Reviews)Tell us where you work! Visit us to see if you qualify for GREAT SAVINGS on our BEST UNLIMITED PLAN on AMERICA’S BEST NETWORK!
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Shop and delivery your way
Buy online pick up in store
- Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
- Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
- Allows the opportunity to touch and feel the device without waiting for shipment to arrive
- Get product advice and support from an AT&T expert while you’re in-store.
Start online finish in store
- Kickstart your store experience in advance to save time
- Browse and add desired products and service to your shopping cart online
- Pickup your shopping cart in store and modify as needed
- Reduce time spent in store by continuing your shopping journey started online
In-person delivery and activation
- You pick the time and place for the AT&T Ready to GoSM expert to deliver your new device
- Your new device will be delivered for free the very same day and set up just the way you want it
- Your expert will sync your apps, music, contacts, and photos onto your new device and make sure everything is running smoothly.
- If you don’t find the exact accessories you’re looking for online, we’ll also come stocked with all the essentials like cases, chargers, screen protectors, and more for you to try out.
About the Bryant Store
Our Services
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
Keeping you connected & entertained is our thing! From the hottest phones to the best TV services, we’ve got you covered. We’re conveniently located off the Alcoa exit, in the Alcoa Exchange shopping center. Drop by and see us today! Oh, and did I mention, we have internet packages and an unbeatable selection of wireless accessories you’ll want to check out too!
Where to Park
Please park in AT&T parking lot with signage only. Keep attention to Target parking lot.
Meet our manager
Who better to trust with your wireless and entertainment needs than Damon? Damon started as a Sales Rep five years ago and has climbed the ranks from Assistant Manager to Store Manager in this very location. Damon is committed to providing exceptional service and helping everyone find the solutions that best fit their needs. Stop by today and let Damon & his amazing team help you with all of your entertainment and wireless needs.
Meet our manager
Who better to trust with your wireless and entertainment needs than Damon? Damon started as a Sales Rep five years ago and has climbed the ranks from Assistant Manager to Store Manager in this very location. Damon is committed to providing exceptional service and helping everyone find the solutions that best fit their needs. Stop by today and let Damon & his amazing team help you with all of your entertainment and wireless needs.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.POPULAR SMARTPHONES
When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
Services in your area
What our customers are saying
3.7 out of 5.0
(49 Reviews)- February 2, 20201 out of 5Customer service was non-existent. The guy started out trying to correct me about what my device was , which he ws wrong, and then refused to help saying id have to purchase a second prepaid plan just to get a sim card to activate my service. He refused to contact customer support or anyone. The only way that guy was going to do anything for me was if i bought a plan from him. This was after i was given the run-around from customer support who said i could call their number and get my order changed to store delivery although i couldn't get any assistance because it only let me choose from a few selections on the menu because i didn't have a sim card or phone number to entrr in the system because i never got either only an order number. So im considering just cancelling my order and taking my business elsewhere. Because obviously a lowly prepaid customer isnt that important or worth trying to help since all my attempts to get some kind of assistance after that store visit were totally ignored on Facebook messenger and all calls to the customer support number being no help either.Response from AT&TFebruary 2, 2020Hi Eric. This is certainly not the experience we wanted you to have. Taking great care of our customers is priority #1. Thank you for brining this to our attention. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
- December 28, 20191 out of 5Waited over one hour, they helped 2 people that came in after me. We got up and left and the manager asked if we are leaving, I said yes and I told him why we where leaving and he just said okResponse from AT&TDecember 28, 2019Hi Scott. We want to help everyone in a timely manner and apologize that this was not the case. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
- November 19, 20195 out of 5My favorite location great employees ... I drive past 2 other at&t stores to get to this one. Amos is the best !!!Response from AT&TNovember 21, 2019Hi Holiman. We really appreciate the loyalty to our location and that Amos was able to assist you during your recent visit. We look forward to your visits in the future and the ability to provide a great customer experience to you again.
- June 9, 20191 out of 5The Bryant AT&T has been one of my favorite places to shop, until yesterday. He was the polar opposite of everyone else I have encountered at this store. Before yesterday, the 6 -7 times I have left this store helped, and usually having purchased a new AT&T service or equipment. Yesterday the store manager was only "helpful" in that he must have said "call customer service" a dozen times. I was wanting help and advice before I called to be sure I was asking for the right things. I have always been helped by staff at that store, and given great suggestions and advice. But this manager was clearly not wanting any part of that. In fact, he actually said, "I am done with you sir." Yes, that exact phrase. He said it loudly and several other customers heard it. I was stunned. I tried to ask what I did, and he just walked away from me. Clearly, I will not be going back to that store, and will tell everyone I know (twitter, facebook) about this terrible customer experience.
- June 5, 20191 out of 5I went to this store to see if I could add the military discount AT&T had advertised. I was told that I'd need a copy of my DD214. I have a digital version on my phone, but they wanted a paper copy. When I pointed out that the website listed a valid veteran's driver's license would work, I was told he didn't know why it listed that because they couldn't accept that in the store. I provided two other pieces of identification (one with a photo the other without) and was told that it still wasn't enough to add the discount. The associate never bothered to ask for help or ask a manager why the website said one thing and I was being told something else. In the end, I ended up leaving without said discount despite having identification that clearly labeled me as a veteran. Poor example of customer service.
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