AT&T Store Oakland Lake Merritt

Day of the WeekHours
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
SundayClosed
3333 Lakeshore Ave
Oakland, CA 94610
US
Located on Lakeshore Ave between Rolling Dunes and Urban Indigo
(510) 625-8540(510) 625-8540
3.5 out of 5.0full starfull starfull starhalf starempty star
(33 Reviews)
Our #1 Priority is to keep our customers, staff and communities safe. We ask customers to use our self-service options by visiting att.com or download the myAT&T app to complete transactions like pay your bill, upgrade your device and buy accessories 24/7. This will help our stores serve critical customer needs.
Fast. Free. Convenient with curbside delivery
Place your order online, then visit our store to pick up your order with our NEW curbside delivery! Subject to availability. Order must be placed by 4pm local time. Restrictions apply.
A better way to shop online
Shopping from the comfort of your home is easy. Enjoy waived activation fee, free shipping & returns, and flexible return policy. Subject to change.
INTRODUCING AT&T TV
AT&T TV combines Live TV, a huge On Demand library, Cloud DVR storage, Voice Control, plus access to 5000+ TV & music apps all in one device!
iPad Pro
Your next computer is not a computer.
AT&T PREPAID: Autopay & Save
Unlimited data $45/mo. Sign up for a new AT&T PREPAID unlimited plan with AutoPay, and keep an extra $20 in your pocket every month.
5G Phones From AT&T
Experience the future of mobile communication now─with AT&T 5G phones like the Samsung Galaxy S20 5G, Samsung Galaxy Note10+, LG V60 ThinQ 5G & more. Limited AT&T 5G availability. May not be available in your area. See att.com/5Gforyou for 5G coverage details
MILITARY AND FIRST RESPONDER FAMILIES APPRECIATION
Learn how to get 4 lines of unlimited data for less than $27/mo. per line with AT&T Unlimited Starter℠. Plus 4 powerful iPhone 8 on us!
AT&T has the fastest wireless network in San Francisco
New nationwide results from Speedtest® by Ookla are confirming what our wireless customers already are enjoying.

Special offers on your favorite phones

  • Samsung Galaxy S20 Ultra 5G

    Learn how to switch to AT&T & get up to $1,200 in bill credits when you buy the new Galaxy S20 Ultra 5G online plus trade-in of eligible smartphone & qualifying installment and unlimited data plans.
  • iPhone XR

    Learn how to get the amazing iPhone XR 64GB for $1/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • iPhone 11 Pro Max

    Learn how to switch to AT&T & get up to $700 in bill credits on a new iPhone 11 Pro Max with trade-in of eligible smartphone & qualifying installment and data plans.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG V60 ThinQ 5G

    Learn how to get the LG V60 ThinQ 5G for free. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID iPhone 6s

    Learn how to get the powerful iPhone 6s for $99.99 with a $65 per month plan or higher. Requires payment on a new line of service on $65 or greater monthly plan. AT&T may slow data speeds if the network is busy. Limited time. While supplies last. First month svc. charge & applicable taxes due at sale. Excludes upgrades. Other charges, usage & other restr’s may apply.

About the Oakland Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected & entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We’re conveniently located at 3333 Lakeshore Ave. Oakland, CA 94610 and love assisting you, our neighbors with all your wireless and entertainment needs. Drop by and see us today! Oh, and did I mention, we have internet packages and an unbeatable selection of wireless accessories you’ll want to check out too!
Where to Park
Plenty of parking available near our store on Lakeshore Ave.
manager photo
Meet our manager
Who better to trust with your wireless and entertainment needs than Tayler. Tayler has been with the company for 7 years working in multiple locations across the Bay Area. Tayler is committed to providing exceptional service and helping everyone find the solutions that best fit their needs. Stop by today and let Tayler & team help you with all of your wireless and entertainment needs.
manager photo
Meet our manager
Who better to trust with your wireless and entertainment needs than Tayler. Tayler has been with the company for 7 years working in multiple locations across the Bay Area. Tayler is committed to providing exceptional service and helping everyone find the solutions that best fit their needs. Stop by today and let Tayler & team help you with all of your wireless and entertainment needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Toxic air freshener plug-ins used inside. Endocrine disrupting, infertility causing, headache provoking. Beware!
    Response from AT&T
    Hi Venus F. Thank you for bringing this to our attention. We hope to connect with you soon.
  • 1 out of 5full starempty starempty starempty starempty star
    Awful service, the manager is not actively assisting their staff and cannot be found when needed. Online and pick up is unreliable for a store in a high traffic and fast paced location. Efficiency, quality, and standards do not match the area.
    Response from AT&T
    Hello Analyssa C, This is not the experience we wanted you to have. We hope to serve you better in the future.
  • 1 out of 5full starempty starempty starempty starempty star
    I went to the Oakland AT&T store to get a smart phone. Daniel Kim helped us. I showed him my Direct TV bill and asked for a cheaper plan. We only watch 4 or 5 local channels and felt we were paying for the other 900+ channels. I am retired on limited income. Daniel said he could reduce it by about 30% by switching to U-verse. From Jan thru Sept 2019, our TV, Internet & home phone bill was between $139.30 - $157.22. Afterwards, it went as high as $287.41 before settling to $199! I chatted with an online rep and was told if I canceled, the fee would be $300! The rep said that I shouldn’t have been switched from Direct TV to U-verse. I canceled the home phone to save money. My daughter-in-law helped me contact the store manager, Taylor. She was very rude then proceeded to hang up. I felt that after doing business with AT&T for almost 60 years, something is wrong and I must avoid business with them in the future and let it be known. Stay away from this store.
    Response from AT&T
    Hello Roy L. This is not the experience we wanted you to have. Thank you for bringing this to our attention.
  • 2 out of 5full starfull starempty starempty starempty star
    Recently I purchased a new phone and needed help to get it going. The wait time to get help seemed long especially because it wasn't very busy.The employees did not have any urgency to try do minimized away time. It didn't seem like there was anyone in charge. Also, Michael at the end of the evening was registering drop ins. There wasn't any one else coming in and when I try to approach them for help he definitely was not interested in helping me. I think it would be better to put Michael on a stool outside if he doesn't want to help anyone. I'm not sure what he was doing. I was disappointed because it seemed like the store wasn't there to provide good customer service and help.
  • 5 out of 5full starfull starfull starfull starfull star
    I lost my iphone XSMax today. I looked all over for it and could not find it. I retraced my steps, but to no avail. Finally I went to AT&T Store on Lakeshore to report the loss and get a new phone. Desmond checked to see if I had insurance (I do), reviewed the procedure to replace the phone, and helped me look for the phone on the Find My iPhone feature. It showed the phone was somewhere in my apartment. I returned home and sure enough, it was there, nowhere I normally place it, but I immediately found it. Thank you Desmond and thank you AT&T Store for hiring such an astute and really superb associate, as well as a hardcore Warriors fan. He is a clear asset to your organization.

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