AT&T Store Sacramento Natomas Marketplace

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
3591 Truxel Rd
Floor 1
Sacramento, CA 95834
US
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3.8 out of 5.0full starfull starfull starfull starempty star
(47 Reviews)
Map of 3591 Truxel Rd in Sacramento

Our top priority is to keep our valued customers, employees, and communities safe. We appreciate you taking note of some recent changes and new options we have added to best serve you.

• We’re now offering more ways to serve you! Curbside service, touchless transactions, and in many areas, no-contact delivery with virtual set-up is now available.

• To ensure social distancing and safety, we are limiting the number of people we can assist in-store. The myAT&T app and att.com are convenient options for bill payments, accessory purchases and device upgrades to help save you time.

• Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them. We appreciate your partnership in keeping our communities safe and healthy.

 •  Hand sanitizer is available in all our locations for both customers and employees. Surfaces are cleaned and sanitized at regular intervals throughout the day.  

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IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
Save More With Unlimited Your Way
Pick the perfect unlimited phone plan for each family member with Unlimited Your Way. From $35/mo. per line for 4 lines.

Special offers and new phones for Sacramento

  • AT&T iPhone 11

    SMARTPHONE DEALS

    AT&T has great deals on the latest phones like the iPhone SE, iPhone 11 & iPhone XR. Get your new iPhone with AT&T the fastest network for iPhone.
  • AT&T iPhone SE

    SMARTPHONE

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • AT&T Samsung Galaxy Note20 Ultra 5G

    SMARTPHONE

    Learn how to get the new powerful Samsung Galaxy Note20 Ultra 5G for $300 with trade-in. Req's elig. Unlimited plan, installment agmt and trade-in of elig. phone.
  • AT&T Right To You
    AT&T Right To You

    FREE PERSONAL DELIVERY

    Personal delivery. Expert setup. All free. Get delivery and expert setup as soon as today.
    AT&T Right To You℠ subject to availability. Select areas only.
  • AT&T PREPAID
    Prepaid phone plans in Sacramento

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Sacramento?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Sacramento Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Natomas Marketplace AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Where to Park
Customer Parking is available directly in front of the AT&T store as well as throughout the parking lot.
Special Information
Handicapped Parking available
manager photo
Meet our manager
Chelsea leads the team of friendly experts at the Natomas Marketplace AT&T store and has been with AT&T for 3+ years and is proud to serve the Sacramento community providing the best in wireless and entertainment solutions. Chelsea is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Chelsea leads the team of friendly experts at the Natomas Marketplace AT&T store and has been with AT&T for 3+ years and is proud to serve the Sacramento community providing the best in wireless and entertainment solutions. Chelsea is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    This store deserves 5 NEGATIVE stars. Terrible customer service especially from the manager, Logan. Before coming into the store, I spoke with a Loyalty representative who said I would need to go into a corporate store to switch over my phone number from prepaid to postpaid to be eligible for the promotional new phone. She even made notes in the system with these directions so that it would be a streamlined processed. Natalie, who was an employee at this store location, had initially approached me and saw the notes. Right off she tried “selling” me a different plan but I told her I was already working with an AT&T representative at Target and wanted to complete the transaction I came in for. It didn’t seem like she liked that answer. That’s when she called over her manager, Logan. He was very rude right off the bat and started saying it was impossible to do what I came in requesting before he even read the notes. I was able to get the Target AT&T representative on the line who was also on the line with me when I spoke to the Corporate Loyalty advisor, Ty. She explained to Logan what needed to be done but it didn’t seem that he liked being told what to do. Regardless, he worked on his tablet while I waited and at the end he said he was done. I asked him to confirm that he did everything as stated in the notes and advised to him over the phone and he confirmed. Long story short...Logan lied and after spending two hours with the Target representative, and finding out that he didn’t do what he was supposed to I had to drive back to this store (30mins away). Logan was soooo rude and pretended to not know what the initial request I came in for was. After putting him on the line with the Target representative he admitted that he created a second line (which I was unaware of and didn’t authorize) and could not go back and fix the issue because what he ended up doing overrided what needed to be done initially. I got on the phone right away with the Loyalty department to see if they can fix what Logan did and upon stating that I wanted to resolve the issue before end of day, Logan put on his backpack and walked right out the door. I couldn’t believe how poorly conducted the whole ordeal was. What manager walks out without finishing helping a customer??? I sat in the store for another hour with a representative in Loyalty and unfortunately because of what Logan ended up doing (irreversible) I became ineligible for the new phone. Just because you do not get commission on a sale, does not mean you should provide poor experience and mess up something for a customer. I will never come back to this location and will be writing poor reviews on all platforms. I also filed a formal complaint via corporate.
    Response from AT&T
    Hello z. A. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
  • 5 out of 5full starfull starfull starfull starfull star
    Stevie was a great help. She helped us upgrade four lines on our family plan and was so patient.
    Response from AT&T
    Hi Nancy L. Our number one goal is to provide you with an exceptional customer experience. We are so happy to hear Stevie treated you well. See you next time.
  • 5 out of 5full starfull starfull starfull starfull star
    Stevie was a pleasure to work with. She was patient and very knowledgeable. Will definitely see her again if I were to go back.
    Response from AT&T
    Hello Julie L We know that first impressions are very important and we are happy to hear Stevie treated you well. We look forward to your next visit.
  • 5 out of 5full starfull starfull starfull starfull star
    Yesterday I observed and evaluated what I consider
    excellent customer service. I am a retired AT&T
    employee and expect the best. I wasn't disappointed. David Fontaine is being acknowledged for his professionalism and
    overall care and concern. I was in the
    store to add lines to my cell service and
    purchase new phones.
    The total atmosphere of the store was
    welcoming and I was greeted by 2 of the
    Managers. The efficiency of the sales staff
    was obvious. Thank you.
    Response from AT&T
    Patricia, serving our customers with the best service possible is something we strive for every day. David and his teammates appreciate you taking the time to acknowledge the service you received from our location and will continue to provide exemplary service with each customer we help!
  • 5 out of 5full starfull starfull starfull starfull star
    Big ups to Stevie! Fast,experienced,and she got me the best deal possible! Thank you much appreciated
    Response from AT&T
    Hello Sherica ware, Thank you for your feedback!

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