AT&T Store San Leandro Village Marketplace

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Map of 1580 E. 14th Street in San Leandro
Get directions to AT&T Store at 1580 E. 14th Street San Leandro, CA
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
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1580 E. 14th Street
San Leandro, CA 94577
US
We are located on the corner of Dolores Avenue and East 14th Street in the same plaza as CVS, Habit Burger and Peet's Coffee.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for San Leandro

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in San Leandro

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in San Leandro?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A12

    Smartphone

    Learn how new and existing customers get the Samsung Galaxy A12 for $1/mo.
    1.00
    /mo.
    Req's 0% APR 36-mo. installment agmt. For well-qual. customers.

About the San Leandro Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the San Leandro AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

AT&T está aquí para que te mantengas conectado con tus seres queridos, tu comunidad, ¡y tu entretenimiento! Hay algo para todos (hay algo para A TI Y A TI):

· Planes ilimitados desde $35 al mes
· Opciones para hacer llamadas internacionales
· Internet para mantenerte conectado en tu hogar
· Opciones de TV con programación en español, los programas más nuevos, ¡y más!

Programa tu cita, compra en línea o visita el sitio de AT&T en español aquí.

At the San Leandro AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Parking is available in the plaza and on Dolores Avenue.
manager photo
Meet our manager
Anisha leads the team of friendly experts at the San Leandro AT&T store and has been with AT&T for 8+ years and is proud to serve the San Leandro community providing the best in wireless and entertainment solutions. Nish is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Worst service. Do not even waste your time! I waited over hour and thirty mins to be told that the store is closed and they could not help me. I asked for the store manager and was told that at 8:10 p.m. he was on a working meeting and could not help me. Then, they stated that I should upgrade the phone. What a joke and waste of time!
  • full starempty starempty starempty starempty star1
    Worst customer service
    My previous experience with AT&T retailers has been perfect, but I was told that I had to go through a corporate store in order to get help trading in my iPhone. Going into it, I was under the impression that this would be able to get some great service but I was sorely mistaken. I was told to wait outside because of the limited amount of limit of people in the store and I understood so I waited outside for about an hour. When the person taking names for the waitlist went on their lunch my name was erased off of the waitlist. Seeing this, I promptly went inside the store and was told this would not be an issue. I waited for about 30 minutes and saw other people who had entered the store after me getting attended which was extremely discouraging. Finally, an At&t associate approached me and I explained to them the situation and was told that they would take care of it. An associate which seemed to be the manager or some type of supervisor was going around and helping people how the list was shown, though the waitlist was not accurate because my name was removed and then re-added in a lower spot. At this point it had been over 2 hours of not being helped and sitting in a cramped building with over 15 people in the same small room. I got tired of waiting with no response from any associates as to what would happen with my spot in the waitlist and left after 3 hours. This has been the worst service I have dealt with in a very long time. Please fix this
  • full starfull starfull starfull starfull star5
    I want to Thank "Alexandra" for resolving a problem I had with EMail on my phone.
    On 9/3/2020. Thank you very much Alexandra.
  • full starempty starempty starempty starempty star1
    I had the most humiliating experience when I went to the AT&T Store in San Leandro.
    I had read somewhere that the customer service at that store was awful but decided to give it a try anyway.

    I arrived at the store at 10:15 and there were only a few people waiting to be helped. The Manager,(that was on her name plate), Alicia, told me to just sit down at a desk and wait so someone could help me.
    I explained to her that I only needed the information from my old phone transferred to my new phone. She said it was easy, I could do it myself.
    I'm a senior (73) and I didn't understand the instructions. First she told me that because of Covid they couldn't help me because of their new policy.
    When I asked Alicia couldn't they make a exception she said no.
    She told me to wait and she would try to help.
    Then she walked away.
    5 minutes later she came back and asked what type of phone was it. I told her it was a Blackberry, She walked away again leaving me just sitting there.
    After a while she stopped by and did something with the phone, and then told me that they no longer had a computer available to make the transfers.
    She walked away again saying that she would be right back.
    I sat there for about 10 minutes just being ignored. When she came back again I mentioned that I had been a good customer for over 23 years and couldn't she help me. She walked away again.
    Finally after sitting there for about 15 minutes I got up and left.
    What horrible customer service. I guess AT&T is so big now that they don't care at all how they treat their customers.

    I had asked her if I bought a phone from them would they then be able to transfer the information. I got no answer except being completely ignored.
    I am going to Verizon this weekend to see about getting service with them. I'm cancelling my AT&T account after 23 years all due to her attitude toward me.

    I guess customer service is just not important these days. They are a huge company and can really do whatever they want.
    I was ignored, made to feel stupid, and disappointed with AT&T.
    Response from AT&T
    Hello Kathryn H. We work hard to staff our stores with knowledgeable and friendly associates. Serving our customers with the best service possible is something we strive for every day. We want to help everyone in a timely manner and apologize that this was not the case. Please feel free to give Nicholas Ewing the Store Manager a call 510-614-9500 to address the this issue.
  • full starfull starfull starfull starfull star5
    Alicia and Deshun were so incredibly helpful. I’ve always gotten top notch service here.
    Response from AT&T
    Hi Debra J.. Our number one goal is to provide you with an exceptional customer experience. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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