AT&T Store Fountain Fountain
Day of the Week | Hours |
---|---|
Monday | 10:00 AM - 8:00 PM |
Tuesday | 10:00 AM - 8:00 PM |
Wednesday | 10:00 AM - 8:00 PM |
Thursday | 10:00 AM - 8:00 PM |
Friday | 10:00 AM - 8:00 PM |
Saturday | 10:00 AM - 8:00 PM |
Sunday | 12:00 PM - 6:00 PM |
Our top priority is safety
Face masks required and provided
Employee health screening
Curbside service and touchless transactions
6 feet social distancing environment
Continuous cleaning and hand sanitizing
Shopping hours for high risk individuals
Check out COVID-19: Our Response webpage for the latest information.
Special offers and new phones for Fountain
Smartphone
NEW SAMSUNG GALAXY S21 ULTRA 5G
Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.SMARTPHONE
IPHONE 11
Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.10.00/mo.Smartwatch
Shop Apple Watch Deals
Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!SMARTPHONE
IPHONE SE (2020)
Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.Req's 0% APR 30-mo. agmt. For well-qual. customers.5.00/mo.Prepaid Phone Plans
Unlimited for $50/mo.
Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Fountain?AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details50.00/mo.SMARTPHONE
AT&T PREPAID IPHONE SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Fountain Store



- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
What our customers are saying
- April 2, 2021
1
Worst customer service they do not know what they are doing. Lost contacts went to get help. Back up everything could not retrieve my contacts. Told them not to download cloud. So what did they do download cloud then back up everything on my phone why there is nothing to back up. I want to retrieve my contacts. Now I had to ask family and friends on Facebook to call me or send me phone numbers. I will not recommend this store to nobody. You people need to be retained. Stop screwing up peoples phones. How fast they are to grave your phone and start messing it up. 4 people sitting around playing on the tablets and phones and nobody in the store but me, that should of sent red flagged up. Run away from this store - September 28, 2020
5
Mike abby did a great job taking care of us, and getting us everything we needed. He was super proficient, and answered any questions we had.
He was also super sympathetic to the experience we had at sprint, causing us to leave for at&t.Response from AT&TSeptember 29, 2020Wow, what a great review Tylor! Sounds like Mike was able to listen to your troubles you had with your prior wireless carrier and really took care of your needs. Glad we were able to help you out and Mike being able to deliver a top notch customer experience! Thanks again! - April 1, 2020
1
If I could give this store 0 stars, I would. DO NOT GO HERE. My husband and I went in here to switch over from Verizon in December. Everything that we have experienced since then has made me regret our decision to switch to AT&T and it is all because of this store. We spent 4 hours in the store on the first day because they ported my number over wrong and then had to port it back to Verizon - I ended up getting charged $90 at Verizon for the reactivation fees, etc. because of their mistake. In addition, they had to create 2 accounts at AT&T because they messed up the first one and closed it. Well, along with closing it, comes a $30 fee. I almost got sent to collections for not paying that fee because of their mistake. I didn't even have access to the account, so I had no way to settle this. Then, I wasn't planning on upgrading my phone, but they somehow convinced me to because there was a promotion going on that would make it cheaper per month, after 3 months. Here I am 3 months later, still wasting about 2 hours a week on the phone with AT&T trying to fix our account that is messed up because of that day in the store. These people have no idea what they are doing and have cost my husband and I so much time and money it at this point is laughable. Go to any other store if possible. Unless, you enjoy wasting countless hours with customer service on the phone and in person.Response from AT&TApril 2, 2020Jordan, I am sorry for your experience. I would greatly appreciate the opportunity to talk with you if you have the time to see if there is anything I can do to help. My number is 720-431-3619, Thomas - I am the territory manager for this location. Again, if you have the time would welcome the opportunity to assist here if I can. Thank you. - January 21, 2020
4
UPDATE: Thomas reached out to me this morning about my review and is going to replace my screen protector to the correct one. I appreciate the quick response and for fixing the issue completely. I wrote this review when I had first learned about having to purchase another screen protector and was upset, but after Thomas reaching out today, I will be updating my review rating to reflect the great customer service he has offered. Thank you Thomas!
ORIGINAL REVIEW: I’m extremely disappointed. My husband and I went in Friday to go and get new phones. I got the iPhone 11 pro and he got the pro max. I said I wanted the same screen protector as I had on my previous iPhone that was the tempered glass, which is not what I received. Another employee went and grabbed both screen protectors and mine ended up being just a regular screen protector and my husbands the tempered glass. Of course this was applied and then my phone was set up by the person helping us so I didn’t notice this until after we got home and I actually used my phone. My husband and I were busy during the weekend and he finally had a chance to go back in today to get his phone set up since it was mailed to us and they told us since it was already put on the phone we’d have to just purchase a new one. We were the only people in the store for everything except for the end so I know everyone else heard I wanted the tempered glass and it’s just disappointing that I have to spend another 30 dollars because of someone else’s mess up. I’ll just purchase my things from amazon now since they at least fix their mess ups without charging me again.Response from AT&TJanuary 22, 2020Eleanor - apologize for the experience here! This seems like a pretty easy fix for an issue we created. Look forward to seeing you to get this squared away. Certainly not going to have you purchase another accessory for an error on our part. Call us back/visit us at your convenience (719) 382 1906 and we will take care of this. Thanks, Thomas - Territory Sales Manager.
Ellie - thanks again for giving us the opportunity to get this right! Hope we can continue to earn your business in the future. - January 12, 2020
1
Horrible and worthless service! Walked in and the reps looked to be more interested in playing around and joking than helping a customer. They were all talking crap about their boss and employer! They should all be reprimanded, COMPLETE DISRESPECT AND VERY DISAPPOINTING!Response from AT&TJanuary 15, 2020Mr. Jones I apologize for your experience at our store. This is not what we want to be known for, or the service we strive to provide to anyone. I would like to get more information from you so I can better follow up with my team and ensure this doesn't happen in the future to any of our AT&T customers. I can be reached at 719-382-1906, my name is Thomas and I am the territory manager for this location. Hope to hear from you soon. Thank you for your time and the feedback.
Cellphones, plans & accessories
AT&T PREPAID
POPULAR SMARTPHONES
ACCESSORIES
Frequently asked questions
More locations in the Fountain area
Fast. Easy. All Online.
- Get your order as soon as today
Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.
Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.
- Check your eligibility
See if you're eligible for $0 down financing - without hurting your credit score.
Start shoppingReq's 0% APR 30-mo. agmt. Well-qualified customers.
- Do it all, right from your phoneDownload now
Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.