AT&T Store Port Charlotte Port Charlotte

My husband and I went in to purchase new phone for him. We had Jackie S. and she was very helpful and courteous. We were undecided which phone would work and she patiently explained details and options. Thank you Jackie!

My husband and I went to purchase new phone today and we had Jackie S. She was very helpful and patient and explained all options to us. We purchased phone for my husband and plan on returning in couple of months for new phone for myself.

I wish there was a rating available below 1 star.... I was shocked by the treatment I received at this store, Jackie Spring is one of the most unprofessional people I’ve come in contact with in a long time, she was loud, rude, and wasted my time on purpose, all while loosing what I would think is a pretty good sale for this owner... I was adding a line, hence another phone purchase... and I was planning on purchasing a IPad Pro... instead I was refused assistance on a IPhone 11 Pro I just purchased a week ago, and was disrespected, and treated like Garbage... I will be canceling all 3 existing lines I have with AT&T, as why should I pay 300 plus dollars monthly, to be refused assistance and treated badly. Jackie Spring will be recognized on line as a nasty, dirty, unprofessional individual, as I will have my assistant post as many warnings to others as possible... no one spending their hard earned money with a company should be treated as I have been today

Wow , I wish I would have read these reviews before going to this store, OBVIOUSLY MANY OTHERS HAVE HAD PROBLEMS WITH JACKIE SPRING, I wonder why the owner continues to employ this nasty, unprofessional girl, she has the attitude that she can do & say anything to clients , and she chooses to be rude... wonder why she gets away with this behavior... so sad, DONT GO TO THIS STORE... RUDE, NASTY, UNPROFESSIONAL
And if she would have been nice, and accommodating She would have found out that I needed to add a line, as well I was purchasing a IPad Pro for my Gold Business... She isn’t a nice person, and has zero sales skills, dirty inked hands , no way she was washing her hands... nasty & totally unprofessional ** BEWARE**

I arrive at the store and was taken in by a female sales person. I told her I was hard of hearing and wore hearing aids. She did not tell me her name. I guess she assumed I didn’t need to know. I told her I needed a phone case and pop socket for my new iPhone 11 Pro Max. I also then explained again I could not understand her or hear her she spoke very fast and I didn’t understand a word. She then went - “wonderful” very sarcastically which I did understand! She did bring over several cases, I did pick one. She brought over pop sockets. I also picked one. I told her I worked at ReMax Palm Realty. We used to get discounts for items purchased. I did not get a discount, therefore, I don’t know if they are offered anymore. She did not explain. I was anxious to get out of that store because her rudeness was more than I could stand. She does not know how to treat people in their 70’s or she hates her job. She does not realize that one day she will also be this age and have to live with people treating her exactly the way she treated me and heaven knows how many others. I will go back to the store, however, I definitely will not have her as my sales person! Rudeness never factors in any sale at any age! She needs classes in etiquette and respect - whatever her name is!