AT&T Store Spring Hill Springhill

There are better cell phone plans elsewhere. Be prepared to be ridiculed if you are an older person. Also be careful of bait and switch by the sales people that work there. Also company supporting age discrimination. These people are NOT your friends. They are like car dealers. The more they get out of you the more they make. They also continue to insist that they will not honor company sponsored promotions. Either by saying it's either a "misprint" or corporate make an error.

The staff walked me through a very difficult situation and after a few visits, resolved my problem. Can't thank them enough. They were awesome.

The staff today are all nasty I get there are crowds but no reason to be nasty,ignore and roll eyes . Besides the fact that we're in here 25 min and nobody says hi greets you or puts your name on the waiting list . Then when I asked how do I get on the list I get the eyes rolled by one guy says he has no time so I moved on to the next and I explained I been here for a while I need to put myself on the waiting list more people are coming in and his response was don't you see where busy . Won't be back !!!!! Poor management today !!

This was our 3rd visit, and every time we visit we have the same great results, quick, knowledgeable service & answers. On our recent stop we were greeted by Joseph Rodriguez. After 20mins. of back & forth Q&A
with Joseph it was evident that he was more interested in US making a smart decision, rather than making a quick sale. Mr. Rodriguez thought of our needs. He sold us the gift of confidence first, and that is what makes a great company great. Listening to customers needs and making them feel comfortable. That is what Joseph did for us. Customer service is paramount for repeat business, not just a great price or sale. I sincerely hope that you will relay my experience to Mr. Rodriguez and LHK how impressed I was with his professional attitude, eye contact and sincerity. This young man is very worthy of your attention! I have managed many people in my time, and Joseph has all the signs of a true leader, smart with a good heart. When people do a good job they should be made aware of it, and that’s what I am doing. Well done Joseph! My wife & I certainly wish him all the best in whatever he may pursue for his future. We will be back soon when we make a decision, thanks to Joseph. Now that is “Good Business”!

The only reason I chose the LG G8x thinQ phone is for the dual screen. The salesman told me that they didn't have any of the dual screen cases but if I purchased the phone, as soon as the truck came in I could come down and get the second screen for it. I made sure to ask multiple times before choosing that phone that I would be owed the dual screen attachment from the corporate store that I was at that day. He said absolutely. I called every day for about two weeks until they told me they had just received 3 of them and to come to the store. When I arrived I was told that they couldn't give me the dual screen for the phone because it wasn't available on the day I purchased the phone! I explained everything that was told to me to a manager and he said there is nothing he can do about it. It's literally the only reason I got that phone and was told I was pretty much SOL. They said what they had to and sold me a phone under false pretenses. Make sure you are getting exactly what you pay for at this place!!!