AT&T Store Tallahassee Tennessee Street

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
1706 W. Tennessee St
Tallahassee, FL 32304
US
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3.6 out of 5.0full starfull starfull starhalf starempty star
(16 Reviews)
Map of 1706 W. Tennessee St in Tallahassee

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

Apple iPhone 12
Learn how new and existing customers get the new iPhone 12 in Tallahassee for $0 with trade-in.
Apple iPhone 12 Pro
Learn how new and existing customers get $800 off the new iPhone 12 Pro with trade-in.
Early Holiday Deals!
Visit AT&T’s Holiday Gift Guide for early deals on gifts for you and everyone on your list – all from the comfort and safety of your own home!
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Tallahassee's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.

Special offers and new phones for Tallahassee

  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. Plus save even more with eligible trade-in.
    10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • Samsung Galaxy S20 FE 5G

    SMARTPHONE

    Learn how new and existing customers get the new Samsung Galaxy S20 FE 5G for FREE with qualifying trade-in.
    5G req's compatible plan. 5G may not be in your area. See att.com/5Gforyou for 5G coverage details.
  • iPhone 12

    SMARTPHONE DEALS

    AT&T has great deals on the latest phones like the iPhone SE, iPhone 11 & iPhone 12. Get your new iPhone with AT&T the fastest network for iPhone.
  • AT&T PREPAID
    Prepaid phone plans in Tallahassee

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Tallahassee?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/30/20 in stores and online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Tallahassee Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Tennessee Street AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Get the new iPhone 12 Order Now! - Fri, October 23
Where to Park
Parking spaces are located on the north and west side of the building.
manager photo
Meet our manager
Jose leads the team of friendly experts at the Tennessee Street AT&T store and has been with AT&T for 6+ years and is proud to serve the Tallahassee community providing the best in wireless and entertainment solutions. Jose is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Jose leads the team of friendly experts at the Tennessee Street AT&T store and has been with AT&T for 6+ years and is proud to serve the Tallahassee community providing the best in wireless and entertainment solutions. Jose is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    I planned to switch from Sprint to ATT and went online to att.com. Via chat rep, I chose a plan and wanted to make sure a local store had the phones I wanted.
    I called the Tennessee St. store and the sales rep promised to wave activation fees and give me a better deal if I came in the store. So, I went to the store and signed up for the business plan and a trade in promo. That was in June 2020.

    One month after receiving new Att phones and trading in Sprint phones I was charged 4 activation fees. Had to call 1800# and tell them I was told activation fees were waived. Took 3 different transfers to take off fees.

    Then I received letters, in July/August, stating I wasn't qualified for the promo I signed up for. The letters contained gift cards for $60, less than 1/10 of promo that I signed up for.
    I have spoken with online reps more than 6xs, been in store 4xs, spoke to store Managers via phone 6xs, and provided documentation via text 3xs. I was told a regional manager would contact me with a resolution in August. Still no contact as of 9/29.

    The crazy thing is every time I call 1800# to see if adjustments have been made, they send me a survey. And every time I rate them a 1 and when the survey asks why, I send them this same text. I just update the date and amount of times I’ve contacted them.
    Still no contact. They have my money and phone numbers and don’t care to rectify the issue.

    Wish I would have paid $40 more a month and went with Verizon.
  • 1 out of 5full starempty starempty starempty starempty star
    I planned to switch from Sprint to ATT and went online to att.com. Via chat rep, I chose a plan and wanted to make sure a local store had the phones I wanted.
    I called the Tennessee St. store and the sales rep promised to wave activation fees and give me a better deal if I came in the store. So, I went to the store and signed up for the business plan and a trade in promo. That was in June 2020.

    One month after receiving new Att phones and trading in Sprint phones I was charged 4 activation fees. Had to call 1800# and tell them I was told activation fees were waived. Took 3 different transfers to take off fees.

    Then I received letters, in July/August, stating I wasn't qualified for the promo I signed up for. The letters contained gift cards for $60, less than 1/10 of promo that I signed up for.
    I have spoken with online reps more than 6xs, been in store 4xs, spoke to store Managers via phone 6xs, and provided documentation via text 3xs. I was told regional manager would contact me with a resolution in August. Still no contact as of 9/29.

    The crazy thing is every time I call 1800# to see if adjustments have been made, they send me a survey. And every time I rate them a 1 and when the survey asks why, I send them this same text. I just update the date and amount of times I’ve contacted them.
    Still no contact. They have my money and phone numbers and don’t care to rectify the issue.

    Wish I would have paid $40 more a month and went with Verizon.
  • 1 out of 5full starempty starempty starempty starempty star
    I planned to switch from Sprint to ATT and went online to att.com. Via chat rep, I chose a plan and wanted to make sure a local store had the phones I wanted.
    I called the Tennessee St. store and the sales rep promised to wave activation fees and give me a better deal if I came in the store. So, I went to the store and signed up for the business plan and a trade in promo. That was in June 2020.

    One month after receiving new Att phones and trading in Sprint phones I was charged 4 activation fees. Had to call 1800# and tell them I was told activation fees were waived. Took 3 different transfers to take off fees.

    Then I received letters, in July/August, stating I wasn't qualified for the promo I signed up for. The letters contained gift cards for $60, less than 1/10 of promo that I signed up for.
    I have spoken with online reps more than 6xs, been in store 4xs, spoke to store Managers via phone 6xs, and provided documentation via text 3xs. I was told regional manager would contact me with a resolution in August. Still no contact as of 9/29.

    The crazy thing is every time I call 1800# to see if adjustments have been made, they send me a survey. And every time I rate them a 1 and when the survey asks why, I send them this same text. I just update the date and amount of times I’ve contacted them.
    Still no contact. They have my money and phone numbers and don’t care to rectify the issue.

    Wish I would have paid $40 more a month and went with Verizon.
  • 5 out of 5full starfull starfull starfull starfull star
    Our recent experience at the AT&T store located at 1706 West Tennessee St. in Tallahassee, FL was eye opening. While trying to add a new line and keep our current phone number, we were misled by an AT&T overseas customer service representative. Fortunately Jacob and Trey intervened, otherwise we would have not been able to keep our current phone number.
    The process still proved painful. The store manager, Jose, spent over 2 hours helping us complete the transfer. Thanks to the great employees at this store, we left satisfied.


    AT&T needs to streamline their process of moving a number (port transfer) from an outside retailer into an AT&T account. The sheer process of going into a corporate store and then being directed to call a customer service number is such a waste of time. Employees in a corporate store should be given the training and autonomy to complete the entire customer transaction on site. AT&T overseas customer service appears to be quota driven and not in the best interest of the customer. The whole process took a week to complete. Obviously AT&T’s corporate policy encourages profit over customer satisfaction.
    Response from AT&T
    Hello David. Serving our customers with the best service possible is something we strive for every day. We do our best to equip our team to assist our customers. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
  • 5 out of 5full starfull starfull starfull starfull star
    Sabrina Emilien was on point!.....
    Thank you.

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