AT&T Store McDonough McDonough

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Map of 1912 Jonesboro Rd in McDonough
Get directions to AT&T Store at 1912 Jonesboro Rd McDonough, GA
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
In-store shopping
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You can schedule an appointment at this store and visit on your schedule.

1912 Jonesboro Rd
McDonough, GA 30253
US

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for McDonough

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

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  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in McDonough

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in McDonough?
    50.00
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    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A12

    Smartphone

    Learn how new and existing customers get the Samsung Galaxy A12 for $1/mo.
    1.00
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    Req's 0% APR 36-mo. installment agmt. For well-qual. customers.

About the McDonough Store

Authorized Retailer

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking to purchase the newest iPhone, Apple Watch or Samsung smartphone? We have all your wireless needs covered with the hottest devices and matching accessories, including headphones, cases, screen protectors, wireless chargers and more. Our AT&T Store is in McDonough, GA, inside Henry Town Cneter. We're located at the corner of Jonesboro Road. and Mount Olive Road. in the same shopping center as Target. We are nestled in-between Lane Bryant and Rainbow . Conveniently located off I-75, we serve the Flippen and Windhaven Plantation area and surrounding neighborhoods. Not only can we help upgrade your device or wireless plan, but we offer fantastic promotions on AT&T TV, DIRECTV and U-Verse Internet! If your neighborhood qualifies for high-speed Internet, you could be eligible for AT&T Fiber. Our location is also Small Business Certified and eager to help your business get connected. We also offer buy online, pick up in store! Skip the line by placing your order online, then choose a time to pick up your new device on YOUR schedule. Click the Shop Now button to begin your online order.
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking to purchase the newest iPhone, Apple Watch or Samsung smartphone? We have all your wireless needs covered with the hottest devices and matching accessories, including headphones, cases, screen protectors, wireless chargers and more. Our AT&T Store is in McDonough, GA, inside Henry Town Cneter. We're located at the corner of Jonesboro Road. and Mount Olive Road. in the same shopping center as Target. We are nestled in-between Lane Bryant and Rainbow . Conveniently located off I-75, we serve the Flippen and Windhaven Plantation area and surrounding neighborhoods. Not only can we help upgrade your device or wireless plan, but we offer fantastic promotions on AT&T TV, DIRECTV and U-Verse Internet! If your neighborhood qualifies for high-speed Internet, you could be eligible for AT&T Fiber. Our location is also Small Business Certified and eager to help your business get connected. We also offer buy online, pick up in store! Skip the line by placing your order online, then choose a time to pick up your new device on YOUR schedule. Click the Shop Now button to begin your online order.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Great customer service from Tykia and Sandra at this location.
  • full starempty starempty starempty starempty star1
    Installation appointment scheduled for Saturday, November 7, anywhere between 9 am and 11 am. After waiting all day—at the house, due to no communication on what time the technician might show up—and after spending hours on the phone with customer service, the second customer service employee finally reveals that a technician was never assigned to our house. A technician is assigned; the technician calls and says he won’t be able to make it. Another call to customer service: now they can only reschedule my appointment for November 17, anywhere between 9 am and 11 am. It is Sunday, and I am happily set up with Xfinity, so I can work tomorrow.

    More details on the failure to communicate by the communications company, AT&T, is below:

    10:50 AM: A sales rep shows up: the technician is running behind; she states he should be there by 11:15 AM.

    11:15 AM: The sales rep is still sitting in the driveway. I ask her what time the technician will be there. She says to call her if he is not there by 2 pm. I tell her I’ll call at 1pm.

    1 pm: I call her. My call is not answered, because she is on the phone with her boss. She tells me to call customer service.

    1:30 pm: I call customer service.

    1:45 pm: a customer service employee tells me the technician will call me in 20-30 minutes with a specific ETA.

    2:20 pm: I return the call to customer service, because I never received a call.

    2:30 pm: a customer service employee tells me a technician was never assigned. He assigns a technician.

    2:45 pm: the technician calls and says he will not be able to make it, because he has other jobs ahead of mine for the day.

    3:00 pm: I call the sales rep who says she will see what she can do. After I hang up, I call customer service to see what they can do.

    3:15 pm: I’m on the phone with customer service when the sales rep returns my call. A resolutions manager, with the sales rep on the line as well, tells me I have to re-schedule for November 16 or wait and hope the technician shows up today; if I wait, my re-schedule appointment will be pushed back even further. I inform her, admittedly with a little frustration at this point, that is not good enough, because I have to work from home—and I was on the schedule and ready for 9 am to 11 am this morning. She begins to yell at me “Sir, you don’t understand, etc.” and then hangs up. I return to talking with customer service who confirms the technician likely won’t make it and sets another appointment for November 17: over one week from my initially scheduled appointment.

    I hang up and call Xfinity. I am now set up with Xfinity within 24 hours. Yesterday was an absolute nightmare dealing with AT&T. My experience shows that the customer needs to be aggressive—i.e. be demanding and repeatedly call at the outset of the appointment—with the employees to have follow through on AT&T’s part: being nice and understanding, even with admitted frustration along the way, proved that I would just get kicked around from one person to the next—the blame it on somebody else game. My advice would be to choose another provide
  • full starempty starempty starempty starempty star1
    Waited outside for 2 hours and never got seen. It took 2 employ less over 2 hours to assist one person each!
  • full starempty starempty starempty starempty star1
    Bad experience happened to me here in this store today12/21/2019. I try to upgrade one of business lines and unfortunately I was attended by a person who did not know what He was doing! He’s name is Paul and one lady worked there tried to help him but apparently both don’t know how to trate costumers, because after an hour that the dude tried without luck I stoped him and told him that it was enough time to he should be taking care my upgrade! I decided leave without apologies heard from nobody of employees (it was only him and the lady) so rude, grotesque and nothing humbleness. Do not I’m not recommend this stare at all...
  • full starfull starempty starempty starempty star2
    After several attempts to cancel a line, AT&T told me to go to their store to have SIM card replaced or canceled. The sales rep would not let me complete a sentence, after I told her I needed to cancel a line, she had me call the 611 # I really tried to explain the error but again she shut me down. I asked her to check my account as there were notes that the rep had previously advised to info the store about. What she did was determine I was not on the account and from then on I was treated with total disrespect. I pleaded with at least 6 please listen to me, much to her pleasure she seemed to enjoy my distress. Bottom line I had my husband meet me after his job, and with my round trip of 64 miles finally another rep at the store changed the SIM card. Today after nearly 3 months the phone line was canceled. The sales rep at the store was not a service minded agent, I was insulted and made to feel foolish. I think that probably was more important to her than listening. I would suggest not to visit this store, unless you enjoy miserable people .

Cellphones, plans & accessories

AT&T PREPAID

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POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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