AT&T Store McDonough McDonough Hampton Road

Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
ThursdayClosed
Friday8:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
1420 Highway 20W
McDonough, GA 30253
US
We are located in front of JCPenney, next to Freddy's.Schedule an appointment
SHOP NOW
3.7 out of 5.0full starfull starfull starfull starempty star
(57 Reviews)
Map of 1420 Highway 20W in McDonough

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

Black Friday Deals are Here!
Visit our Black Friday page for a curated guide to deals on gifts for you and everyone on your list - all from the comfort and safety of your own home. Shop now! These deals won’t last!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Apple iPhone 12 Pro Max
Learn how new and existing customers get $700 off the new iPhone 12 Pro Max with trade-in.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!

Special offers and new phones for McDonough

  • iPhone XS

    Smartphone

    Learn how you can get the iPhone XS for $1/mo. Online only. No trade-in required.
    1.00/mo.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and gift the Apple Watch SE on us!
  • AT&T Galaxy Watch BOGO

    Smartwatch

    Buy one Samsung Galaxy 3 Watch and learn how to gift one free!
  • AT&T Tablet Deals

    Tablets

    Learn how you can get 50% off an 128 GB iPad 7th Gen, Samsung Tablet A8.4 or a Samsung Tablet S5e.
  • AT&T PREPAID
    Prepaid phone plans in McDonough

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in McDonough?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A51

    Smartphone

    Learn how you can get the Samsung Galaxy A51 5G for $1/mo. Online only. No trade-in required.
    1.00/mo.

About the McDonough Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Mcdonough AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Black Friday Deals are here! - Fri, November 27
Where to Park
We have a front and side parking lot available for our customers.
manager photo
Meet our manager
Mel leads the team of friendly experts at the Mcdonough AT&T store and has been with AT&T for 33+ years and is proud to serve the Mcdonough community providing the best in wireless and entertainment solutions. Mel is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Mel leads the team of friendly experts at the Mcdonough AT&T store and has been with AT&T for 33+ years and is proud to serve the Mcdonough community providing the best in wireless and entertainment solutions. Mel is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Extremely Poor Customer Service from Manager Nora. She answered the phone without a hello and when I tried to be friendly and engage, she continued to be cold. She gave me an immediate “no” to my issue without taking accountability of the stores part or expressing any type of empathy. When I asked for her managers information, she referred me to Customer Care at the 800 #. I will never shop there again!
    Response from AT&T
    Hi Tequila, M.. Serving our customers with the best service possible is something we strive for every day. Thank you for bringing this to our attention.
  • 1 out of 5full starempty starempty starempty starempty star
    Horrible customer service and communication. Installation appointment scheduled for Saturday, November 7, anywhere between 9 am and 11 am. After waiting all day—at the house, due to no communication on what time the technician might show up—and after spending hours on the phone with customer service, the second customer service employee finally reveals that a technician was never assigned to our house. A technician is assigned; the technician calls and says he won’t be able to make it. Another call to customer service: now they can only reschedule my appointment for November 17, anywhere between 9 am and 11 am. It is Sunday, and I am happily set up with Xfinity, so I can work tomorrow.

    More details on the failure to communicate by the communications company, AT&T, is below:

    10:50 AM: A sales rep shows up: the technician is running behind; she states he should be there by 11:15 AM.

    11:15 AM: The sales rep is still sitting in the driveway. I ask her what time the technician will be there. She says to call her if he is not there by 2 pm. I tell her I’ll call at 1pm.

    1 pm: I call her. My call is not answered, because she is on the phone with her boss. She tells me to call customer service.

    1:30 pm: I call customer service.

    1:45 pm: a customer service employee tells me the technician will call me in 20-30 minutes with a specific ETA.

    2:20 pm: I return the call to customer service, because I never received a call.

    2:30 pm: a customer service employee tells me a technician was never assigned. He assigns a technician.

    2:45 pm: the technician calls and says he will not be able to make it, because he has other jobs ahead of mine for the day.

    3:00 pm: I call the sales rep who says she will see what she can do. After I hang up, I call customer service to see what they can do.

    3:15 pm: I’m on the phone with customer service when the sales rep returns my call. A resolutions manager, with the sales rep on the line as well, tells me I have to re-schedule for November 16 or wait and hope the technician shows up today; if I wait, my re-schedule appointment will be pushed back even further. I inform her, admittedly with a little frustration at this point, that is not good enough, because I have to work from home—and I was on the schedule and ready for 9 am to 11 am this morning. She begins to yell at me “Sir, you don’t understand, etc.” and then hangs up. I return to talking with customer service who confirms the technician likely won’t make it and sets another appointment for November 17: over one week from my initially scheduled appointment.

    I hang up and call Xfinity. I am now set up with Xfinity within 24 hours. Yesterday was an absolute nightmare dealing with AT&T. My experience shows that the customer needs to be aggressive—i.e. be demanding and repeatedly call at the outset of the appointment—with the employees to have follow through on AT&T’s part: being nice and understanding, even with admitted frustration along the way, proved that I would just get kicked around from one person to the next—the blame it on somebody else game. My advice would be to choose another provide
    Response from AT&T
    Hello Robert W This is not the experience we wanted you to have. Our goal is to provide a better experience in the future.
  • 5 out of 5full starfull starfull starfull starfull star
    Great service
  • 1 out of 5full starempty starempty starempty starempty star
    Extremely rude service and attitude towards my fiancé and I, will not be returning to this location. Tried to add AirPods without consent. Extremely disatisfied. Marvin was not pleasant to deal with
  • 1 out of 5full starempty starempty starempty starempty star
    Close this location... it will NOT be missed. Terrible service, unfriendly people. Dealt with Marvin Monroe who was useless as an ant. Go somewhere else.

More locations in the McDonough area

  • AT&T Store McDonough McDonough

    10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 8:00 AM - 8:00 PM 9:00 AM - 8:00 PM 12:00 PM - 6:00 PM
    1912 Jonesboro Rd
    McDonough, GA 30253
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices
    3.59 mi to your search
    Map of 1912 Jonesboro Rd in McDonough
  • AT&T Store Locust Grove Locust Grove

    10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PMClosed Today
    4902 Bill Gardner Pkwy
    Locust Grove, GA 30248
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices
    6.16 mi to your search
    Map of 4902 Bill Gardner Pkwy in Locust Grove
  • AT&T Store Stockbridge Stockbridge

    10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 8:00 AM - 8:00 PM 9:00 AM - 8:00 PM 12:00 PM - 6:00 PM
    1546 Hudson Bridge Rd
    Suite 15
    Stockbridge, GA 30281
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices
    6.41 mi to your search
    Map of 1546 Hudson Bridge Rd in Stockbridge

Want to stay in the loop?

Sign up for the latest deals, product news, and more from AT&T.
Thank you! Your email has been successfully submitted.Your email was unable to be submitted at this time. Please, try again later.
By submitting your email address, you agree to receive future emails from AT&T and its family of companies. We’ll email you offers and promotions about AT&T products and services.