AT&T Store Kailua Kona Kona Commons

In-store shopping
Curbside pickup
In-store pickup
View:
Day of the WeekHours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

74-5457 Makala Boulevard
Suite 100
Kailua Kona, HI 96740
US
We are located in Kona Commons shopping center, next to Bank of Hawaii in the Target Parking lot

Special Offers and deals in Kailua Kona

Apple IOS

iPhone 13

Learn how to get iPhone 13 for up to $700 off with eligible trade-in.

Android Phone

Samsung Galaxy S22

Learn how new and existing customers get the Galaxy S22 for FREE with eligible trade-in.

Android Phone

Google Pixel 6a

Learn how to get the new Google Pixel 6a for $2/mo. with no trade-in required. See offer details.

AT&T PREPAID

Our lowest-priced monthly plan.

Get 5GB of high-speed data for $30/mo.

ONLINE & IN-STORE

Samsung Galaxy A03s

When you choose an AT&T PREPAID monthly plan.

Back To School Deals

Save 20% with code: B2S20

Enter the code at checkout to save on select cases, screens, and AT&T chargers for the whole family.

AirPods

AirPods Pro

Buy Apple Apple AirPods Pro with MagSafe

Apple IOS

iPhone 13

Learn how to get iPhone 13 for up to $700 off with eligible trade-in.

Android Phone

Samsung Galaxy S22

Learn how new and existing customers get the Galaxy S22 for FREE with eligible trade-in.

Android Phone

Google Pixel 6a

Learn how to get the new Google Pixel 6a for $2/mo. with no trade-in required. See offer details.

AT&T PREPAID

Our lowest-priced monthly plan.

Get 5GB of high-speed data for $30/mo.

ONLINE & IN-STORE

Samsung Galaxy A03s

When you choose an AT&T PREPAID monthly plan.

Back To School Deals

Save 20% with code: B2S20

Enter the code at checkout to save on select cases, screens, and AT&T chargers for the whole family.

AirPods

AirPods Pro

Buy Apple Apple AirPods Pro with MagSafe

About the Kailua Kona Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Kona Commons AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Kona Commons AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Hopefully you’ll luck out and be Front Row! If that doesn’t happen and our front lot is full, we have additional parking on the Bank of Hawaii Side of our building.
manager photo
Meet our manager
Nicholas leads the team of friendly experts at the Kona Commons AT&T store and has been with AT&T for 7+ years and is proud to serve the Kailua Kona community providing the best in wireless and entertainment solutions. Nicholas is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    With too many details to submit, I will try to summarize....but, on our first day of vacation in Hawaii, my husband and I were hit by a rogue wave at Ooma Beach (such a wave unheard of by locals). In addition to the loss of numerous objects, my new iPhone 13 ProMax(4 days old), on which I had just filmed ocean beauty, was lost to the ocean wave. After days of trying to claim a new phone through my insurance with Asurion, and getting help through the Kona store who were up against all odds with Asurion,(my local AT&T store supposedly had not accurately obtained my insurance, not filing the serial number, so BEWARE of "Authorized" stores), my Apple Watch found my iPhone. The person who had it responded when we called my phone number several times, and eventually we retrieved my phone.
    Through days of discouragement with Asurion, the Kona AT&T Corporate store employees (who we began to know well) were compassionate and tried to be helpful but hit the same brick wall with Asurion as we did. The store manager, Nick A. stepped in, but until I brought him my "found" phone, he wasn't able to do much. Again, be careful in making certain your new phones are "truly insured by serial number" or you will be paying for nothing!
    Unbelievably, my iPhone 13Pro Max which had been recovered from the beach (probably buried in the sand for a couple of days) retained everything including my last photos (believe in iPhones! and iCloud!); however, it became difficult to charge and functions were sluggish. Now, the manager, Nick, could help. He replaced my iPhone since it was still under the time limit for return/replacement. Thankfully, Nick A. went above and beyond to take care of me, not leaving me to deal with the problems created by my local store.
    We spent a lot of time at AT&T Kona, visiting 7 times. All employees were kind, courteous and super friendly, trying to do their best to help me, against the odds. And when he was really able to help me, Nick A., who was so kind and trying to take responsibility as an AT&T representative, even providing his personal cell number, kept us informed so we didn't feel abandoned during the process. Nick was outstanding!
    Response from AT&T
    Aloha Carmen C. We know that first impressions are very important and our number one goal is to provide you with an exceptional customer experience. We sincerely appreciate you and all our customers! Hope to see you again!
  • full starfull starfull starfull starfull star5
    We shopped at Kona hawaii AT&T store. Chris Krowchuk helped us to purchase a new phone. Chris was excellent, polite and so VERY helpfull. A real asset to your company. Mahalo
    Response from AT&T
    Aloha Betnice Gernandez, Thank you for reaching out. We work hard to staff our stores with knowledgeable and friendly associates. Hope to see you again!
  • full starfull starfull starfull starfull star5
    Fast service, friendly. Amalia in the Kona location was an exceptional At&T agent.
    Response from AT&T
    Aloha Hina S, We want all of our customers to be given exceptional service every visit. Thank you for reaching out and we hope to see you again!
  • full starfull starfull starfull starempty star4
    I wasn’t thrilled with the mask and wait outside. However, once inside, Rodney was a great help. I appreciated his information.
    Response from AT&T
    Hi Marie. Thank you for reaching out. Hope to see you again!
  • full starempty starempty starempty starempty star1
    Would have submitted a zero star if possible had to walk out of store. I worked with a white brown hair man with glasses no sure of namewas extremely rude chit chatting with co workers In AC while customers were waiting outside in the Heat. Came in to upgrade to 11 pro max, told him at check in when I sat down said we rarely have that it is better for me to order. So wasted my time was extremely rude absolutely no idea what customer service was. I was going to pay for the phone outright! Just lost business of about 1500 dollars. Unfortunate I recommend you go else where with you business!
    Response from AT&T
    Hello Alyssa Dronenburg Our number one goal is to provide you with an exceptional customer experience. Please come back to the store and ask to see a manager.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

Want to stay in the loop?

Sign up for the latest deals, product news, and more from AT&T.
By submitting your email address, you agree to receive future emails from AT&T and its family of companies. We’ll email you offers and promotions about AT&T products and services.
Thank you! Your email has been successfully submitted.Your email was unable to be submitted at this time. Please, try again later.