AT&T Store Crystal Lake Crystal Lake
In-store shopping
Curbside pickup
In-store pickup
View:
| Day of the Week | Hours |
|---|---|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 7:00 PM |
| Wednesday | 10:00 AM - 7:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 7:00 PM |
| Saturday | 10:00 AM - 7:00 PM |
| Sunday | 10:00 AM - 6:00 PM |
In-store shopping
Schedule an appointmentYou can schedule an appointment at this store and visit on your schedule.
4912 Northwest Highway
Suite A
Crystal Lake, IL 60014
US
We are located on Northwest Hwy (Route 14), just west of Route 31, right next to the Regal Cinema.
(815) 459-1254
Everyone gets our best deals! Come visit the Crystal Lake store and take a look at the current iPhone deals.
The Fastest Internet. Straightforward Pricing.
Now delivering up to 5-Gig speeds.
AT&T Fiber may now be available at your Crystal Lake address.
Ltd. Avail/areas. Speeds vary/4.7Gbps speed max per device.AT&T Fiber may now be available at your Crystal Lake address.
iPhone 13 Pro Max
Buy the new iPhone 13 Pro Max from AT&T. Learn how to get up to $700 off with eligible trade-in.
Samsung Galaxy S22
Get the new Galaxy S22 series online now at AT&T. Learn how to get up to $800 off with qualified trade-in or trade-in a Galaxy phone. Any year. Any condition.
Req’s compatible device/service and download of AT&T Mobile Security and Call Protect apps. Data charges may apply. Other terms and req’s apply. Visit att.com/security to learn more
Essential at home. Essential at work.
To all of us, you’re essential. We appreciate all our military, veterans, first responders, teachers, nurses, physicians, and their families.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
Because your security is our top priority
24/7 proactive security that helps stop threats before they get to you.
Special offers and new phones for Crystal Lake
![Samsung Galaxy S22 Ultra]()
SMARTPHONE
Samsung Galaxy S22 Ultra
Learn how new and existing customers get $800 off with qualified trade-in or trade-in a Galaxy phone. Any year. Any condition. See offer details.![Samsung Galaxy A53 5G]()
Smartphone
Samsung Galaxy A53 5G
Get the new Samsung Galaxy A53 5G featuring 6.5-inch display, triple rear cameras and powerful battery. Shop AT&T for the best Galaxy A53 deal.![Apple iPhone SE 3rd gen (2022)]()
SMARTPHONE
iPhone SE (2022)
Featuring lightning-fast A15 Bionic chip, 5G support, big-time battery life and a superstar camera. Plus, the toughest glass in a smartphone and a Home button with secure Touch ID.![Google Pixel 6]()
SMARTPHONE
Google Pixel 6
Learn how to get Google Pixel 6 for $10/mo. with no trade-in needed. See offer details.Ltd. time. Req’s 0% APR 36-mo. agmt. Well-qual. customers. $10/mo. after credits over 36 mos. Other elig. svc plans avail. If svc cancelled, device balance due. Other terms may apply.10.00/mo.![AT&T Prepaid Double Data]()
AT&T PREPAID
Double data. Same price.
Now you can get 16GB of high-speed data every month when you prepay $300 for 12 months of service (equal to $25/mo.)Taxes and fees extra. Excludes upgrades. Other fees, charges & restr’s apply. See offer details25.00/mo.![AT&T PREPAID SIM]()
AT&T PREPAID
AT&T PREPAID SIM Card
Learn how you can get an AT&T PREPAID SIM card for FREE for a limited time. See offer details.
About the Crystal Lake Store
Our Services
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
At the Crystal Lake AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
At the Crystal Lake AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Hopefully you’ll luck out and be Front Row Joe! If that doesn’t happen, and our front lot is full, we have additional parking on the side of the store.
Meet our manager
Justin leads the team of friendly experts at the Crystal Lake AT&T store and has been with AT&T for 7+ years and is proud to serve the Crystal Lake community providing the best in wireless and entertainment solutions. Justin is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
What our customers are saying
4.5- March 8, 2022
1Worst Service Ever. No one at any store answers the phone. You are expected to drive around from store to store to find what you need. It makes me want to go to a different phone carrier!! If I could give zero stars I would!! - February 22, 20225Didi and Scott were a pleasure to work with. They were very friendly and professional. I explained my issue caused my another location and they quickly worked to fixed it. Thank you for providing outstanding service!
- July 5, 20211walked in, waited 5 minutes, no one approached me to be put on waiting list. A young person walked in 5 miutes after me, manager took his name first. I am handicapped older person and have to sit. Manager approached younger person first. People behind me came in, irregardless of their issue, was first come first served. Manager was rude and said my husband was agressive. We have $300 monthly plan and he refused to answer question even after I went home and called him. Elderly abuse on his part. And he's manager? Not even 1 starResponse from AT&TJuly 14, 2021Hi Deborah, We want to help everyone in a timely manner and apologize that this was not the case. We do our best to manage the customer waiting queue and in your scenario the other customer had scheduled an appointment online which gets priority in the queue. To make it easier for you in the future you can schedule an instore appointment at att.com. We apologize for any misunderstanding.
- April 24, 20215I received exceptional service when I visited the Crystal Lake location. I had several application issues which were quickly resolved by Scott. I have worked with Scott before and his ability to assess the problem, professionalism, knowledge and ability to resolve all issues and put the client at ease is amazing. Scott also made suggestions to simplify and update my phone which he implemented with ease. Thank you Scott.
- February 26, 20211Only interest was selling additional services and products. Interest in handling reason for my visit (upgrade) was basically ignored. Maybe that was because they had no inventory of desired iPhones? Which could have been disclosed up front....but then I guess that wouldn’t have let them go through the sell up process.
I left...wont go backResponse from AT&TMarch 2, 2021Hi Scott! Our number one goal is to provide you with an exceptional customer experience. For your convenience, you can always choose to shop online and pick-up in the store when it is convenient for you. We sincerely appreciate you and all our customers!
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders.
Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
POPULAR SMARTPHONES
When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
Frequently asked questions
More locations in the Crystal Lake area
Fast. Easy. All Online.
Get your order as soon as today
Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.
Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.
Check your eligibility
See if you're eligible for $0 down financing - without hurting your credit score.
Start shoppingReq's 0% APR 30-mo. agmt. Well-qualified customers.
Do it all, right from your phone
Download nowUse the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.
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