AT&T Store Crystal Lake Crystal Lake
| Day of the Week | Hours |
|---|---|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 9:00 AM - 7:00 PM |
| Sunday | 10:00 AM - 6:00 PM |
4912 Northwest Highway
Suite A
Crystal Lake, IL 60014
US
We are located on Northwest Hwy (Route 14), just west of Route 31, right next to the Regal Cinema.
(815) 459-1254(815) 459-1254
4.7 out of 5.0
(35 Reviews)For our store experience, we're creating an environment that is flexible and comfortable for everyone by:
✓ Increasing store cleaning and sanitization protocols
✓ Adapting to social distancing guidance for inside store and curbside service
✓ Offering curbside services at select AT&T stores
✓ Providing additional touchless options
Fast. Free. Convenient with curbside delivery
Place your order online, then visit our store to pick up your order with our NEW curbside delivery!
Subject to availability. Order must be placed by 4pm local time. Restrictions apply.
Graduation Gift Guide 2020
Celebrate your grad with the gift of connection. Check out the AT&T Graduation gift guide for ideas & deals on the latest phones, smartwatches, & tablets.
AT&T has the fastest wireless network in Chicago
New nationwide results from Speedtest® by Ookla are confirming what our wireless customers already are enjoying.
INTRODUCING AT&T TV
AT&T TV combines Live TV, a huge On Demand library, Cloud DVR storage, Voice Control, plus access to 5000+ TV & music apps all in one device!
5G Phones From AT&T
Experience the future of mobile communication now─with AT&T 5G phones like the Samsung Galaxy S20 5G, Samsung Galaxy Note10+, LG V60 ThinQ 5G & more. Limited AT&T 5G availability. May not be available in your area. See att.com/5Gforyou for 5G coverage details
YOUR DEDICATION. OUR APPRECIATION.
Learn how to get unlimited wireless for less than $27/mo. for four lines. Plus four Samsung smartphones on us!
Special offers on your favorite phones
![]()
iPhone SE (2020)
Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.![]()
Samsung Galaxy S20 Ultra 5G
Learn how to switch to AT&T & get up to $700 in bill credits when you buy the new Galaxy S20 Ultra 5G online plus trade-in of eligible smartphone, add a new line, & qualifying installment & unlimited data plans.![]()
iPhone 11 Pro Max
Learn how to switch to AT&T & get up to $700 in bill credits when you buy an iPhone 11 Pro Max online plus trade-in of eligible smartphone, add a new line, & qualifying installment & unlimited data plans.![]()
Google Pixel 4
Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).![]()
LG V60 ThinQ 5G
Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.![]()
AT&T PREPAID iPhone SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Crystal Lake Store
Our Services
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
Keeping you connected & entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We’re conveniently located in Crystal Lake and love assisting you, our neighbors with all your wireless and entertainment needs. Drop by and see us today! Oh, and did I mention, we have internet packages and an unbeatable selection of wireless accessories you’ll want to check out too!
Where to Park
Hopefully you’ll luck out and be Front Row Joe! If that doesn’t happen, and our front lot is full, we have additional parking on the side of the store.
Meet our manager
Amy is committed to providing exceptional service and helping everyone find the solutions that best fit their needs. Stop by today and let Amy and team help you with all of your wireless and entertainment needs.
Meet our manager
Amy is committed to providing exceptional service and helping everyone find the solutions that best fit their needs. Stop by today and let Amy and team help you with all of your wireless and entertainment needs.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.POPULAR SMARTPHONES
When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
4.7 out of 5.0
(35 Reviews)- May 15, 20205 out of 5I had exceptional customer service from Scott Carl today when I had to get a new phone. AT&T you should be very proud of him. He was extremely helpful, and good at what he does. Thank You Scott!!Response from AT&TMay 16, 2020Hi Beth! Thank you so much for your feedback! I'm so glad to hear you had a great experience with Scott! We look forward to working with you next time!
- March 18, 20205 out of 5Stopped into your store at closing time during the crazy corona virus epidemic. Mark was very patient and kind helping my daughter get her new phone set up. Good to see that when the world seems crazy you can still get good customer service. Thanks Mark!
- March 10, 20205 out of 5I had the pleasure of working with Scott Carl yesterday. Earlier in the day I spoke to Danny over the phone -he was kind enough to save me the phone i needed. After waiting a bit to work with Danny, Scott tried to assist to prep account while Danny was finishing up with clients. In true fashion.... it always takes longer than you think. Scott was nice & knowledgeable about me making the changes i was going to do. Turns out I couldn’t wait more so Scott took over and handled the whole thing. Good customer care is very limited these days, so it was a good transaction and went smoothly because he was smart and quick with the system. I even got accessories and I never do that in the store. They had some good promos i took advantage of.
Would definitely see Scott again !! - January 16, 20205 out of 5Scott Carl is very knowledgeable and very helpful in addressing my questions. Great store and very helpful staff!Response from AT&TJanuary 27, 2020Hi Walter! Thank you for your feedback on your experiences with our team! We look forward to working with you again soon!
- December 2, 20195 out of 5Awesome experience with Steve Townsend! He totally deserves a raise!! Went above and beyond for my husband and I!! Will send all my family and friends to him only!!!
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