AT&T Store Crystal Lake Crystal Lake
Day of the Week | Hours |
---|---|
Monday | 10:00 AM - 6:00 PM |
Tuesday | 10:00 AM - 7:00 PM |
Wednesday | 10:00 AM - 7:00 PM |
Thursday | 10:00 AM - 7:00 PM |
Friday | 10:00 AM - 7:00 PM |
Saturday | 10:00 AM - 7:00 PM |
Sunday | 10:00 AM - 6:00 PM |
You can schedule an appointment at this store and visit on your schedule.
Everyone gets our best deals! Come visit the Crystal Lake store and take a look at the current iPhone deals.
Special offers and new phones for Crystal Lake
SMARTPHONE
Samsung Galaxy S22 Ultra
Learn how new and existing customers get $800 off with qualified trade-in or trade-in a Galaxy phone. Any year. Any condition. See offer details.Smartphone
Samsung Galaxy A53 5G
Get the new Samsung Galaxy A53 5G featuring 6.5-inch display, triple rear cameras and powerful battery. Shop AT&T for the best Galaxy A53 deal.SMARTPHONE
iPhone SE (2022)
Featuring lightning-fast A15 Bionic chip, 5G support, big-time battery life and a superstar camera. Plus, the toughest glass in a smartphone and a Home button with secure Touch ID.SMARTPHONE
Google Pixel 6
Learn how to get Google Pixel 6 for $10/mo. with no trade-in needed. See offer details.Ltd. time. Req’s 0% APR 36-mo. agmt. Well-qual. customers. $10/mo. after credits over 36 mos. Other elig. svc plans avail. If svc cancelled, device balance due. Other terms may apply.10.00/mo.AT&T PREPAID
Double data. Same price.
Now you can get 16GB of high-speed data every month when you prepay $300 for 12 months of service (equal to $25/mo.)Taxes and fees extra. Excludes upgrades. Other fees, charges & restr’s apply. See offer details25.00/mo.AT&T PREPAID
AT&T PREPAID SIM Card
Learn how you can get an AT&T PREPAID SIM card for FREE for a limited time. See offer details.
About the Crystal Lake Store



Our Services
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions

What our customers are saying
- March 8, 2022
1
Worst Service Ever. No one at any store answers the phone. You are expected to drive around from store to store to find what you need. It makes me want to go to a different phone carrier!! If I could give zero stars I would!! - February 22, 2022
5
Didi and Scott were a pleasure to work with. They were very friendly and professional. I explained my issue caused my another location and they quickly worked to fixed it. Thank you for providing outstanding service! - July 5, 2021
1
walked in, waited 5 minutes, no one approached me to be put on waiting list. A young person walked in 5 miutes after me, manager took his name first. I am handicapped older person and have to sit. Manager approached younger person first. People behind me came in, irregardless of their issue, was first come first served. Manager was rude and said my husband was agressive. We have $300 monthly plan and he refused to answer question even after I went home and called him. Elderly abuse on his part. And he's manager? Not even 1 starResponse from AT&TJuly 14, 2021Hi Deborah, We want to help everyone in a timely manner and apologize that this was not the case. We do our best to manage the customer waiting queue and in your scenario the other customer had scheduled an appointment online which gets priority in the queue. To make it easier for you in the future you can schedule an instore appointment at att.com. We apologize for any misunderstanding. - April 24, 2021
5
I received exceptional service when I visited the Crystal Lake location. I had several application issues which were quickly resolved by Scott. I have worked with Scott before and his ability to assess the problem, professionalism, knowledge and ability to resolve all issues and put the client at ease is amazing. Scott also made suggestions to simplify and update my phone which he implemented with ease. Thank you Scott. - February 26, 2021
1
Only interest was selling additional services and products. Interest in handling reason for my visit (upgrade) was basically ignored. Maybe that was because they had no inventory of desired iPhones? Which could have been disclosed up front....but then I guess that wouldn’t have let them go through the sell up process.
I left...wont go backResponse from AT&TMarch 2, 2021Hi Scott! Our number one goal is to provide you with an exceptional customer experience. For your convenience, you can always choose to shop online and pick-up in the store when it is convenient for you. We sincerely appreciate you and all our customers!
Cellphones, plans & accessories
AT&T PREPAID
POPULAR SMARTPHONES
ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
Frequently asked questions
More locations in the Crystal Lake area
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Get your order as soon as today
Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.
Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.
Check your eligibility
See if you're eligible for $0 down financing - without hurting your credit score.
Start shoppingReq's 0% APR 30-mo. agmt. Well-qualified customers.
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