AT&T Store Fairview Heights Fairview Heights
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 8:00 PM |
| Tuesday | 9:00 AM - 8:00 PM |
| Wednesday | 9:00 AM - 8:00 PM |
| Thursday | 9:00 AM - 8:00 PM |
| Friday | 9:00 AM - 8:00 PM |
| Saturday | 9:00 AM - 7:00 PM |
| Sunday | 10:00 AM - 5:00 PM |
6403 N Illinois St
Fairview Heights, IL 62208
US
On the corner of 159 and North IL St. near the St. Clair Square Mall.
(618) 397-3147(618) 397-3147
Your device, your way, on your schedule
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4.0 out of 5.0
(62 Reviews)Tell us where you work! Visit us to see if you qualify for GREAT SAVINGS on our BEST UNLIMITED PLAN on AMERICA’S BEST NETWORK!
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iPhone 11 Pro Max
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Shop and delivery your way
![Shopping cart]()
Buy online pick up in store
- Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
- Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
- Allows the opportunity to touch and feel the device without waiting for shipment to arrive
- Get product advice and support from an AT&T expert while you’re in-store.
![Shopping bags]()
Start online finish in store
- Kickstart your store experience in advance to save time
- Browse and add desired products and service to your shopping cart online
- Pickup your shopping cart in store and modify as needed
- Reduce time spent in store by continuing your shopping journey started online
![Ready to go]()
In-person delivery and activation
- You pick the time and place for the AT&T Ready to GoSM expert to deliver your new device
- Your new device will be delivered for free the very same day and set up just the way you want it
- Your expert will sync your apps, music, contacts, and photos onto your new device and make sure everything is running smoothly.
- If you don’t find the exact accessories you’re looking for online, we’ll also come stocked with all the essentials like cases, chargers, screen protectors, and more for you to try out.
About the Fairview Heights Store
Our Services
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
Local company owned AT&T location to service all wireless and entertainment needs.
Where to Park
Parking is located in front of our store and shared with several local businesses.
Meet our manager
William Keys has been with AT&T since 2013 and is dedicated to serving AT&T's customers and employees.
Meet our manager
William Keys has been with AT&T since 2013 and is dedicated to serving AT&T's customers and employees.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.POPULAR SMARTPHONES
When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
4.0 out of 5.0
(62 Reviews)- February 20, 20205 out of 5Great Customer Service. My teenage son broke his cell phone. I found out today that we didn't have insurance on his phone. Bill was able to find us a new ATT cell phone plan that actually saved us money and my son was able to get himself a new phone that did not cost us too much extra money.Response from AT&TFebruary 22, 2020Glad to hear Bill took care of you. Anytime you need anything from AT&T in the future please come and see him. We appreciate you doing business with us.
- January 29, 20205 out of 5Went to this store to get a new phone and new plan. Wendy and Jonas were incredibly helpful and knowledgeable about the products and service options! They made us feel at home!Response from AT&TFebruary 4, 2020Thank you for the feedback! We appreciate your business!
- December 22, 20191 out of 5I’ve been a customer with AT&T for 13 years I currently have an iPhone 6S+ & was looking to upgrade my phone. Made an online appointment came into the store that was terribly under staffed but I understand it’s the holidays, start talking to the sales consultant about the upgrade & that I was in 2 weeks ago discussing my options, he tells me that my trade in value today is worth $40 where 2 weeks ago it was $500 & the only way for my to get a good deal is if we add a line to our shared plan. With as many competitors out there with Christmas deals going on you would think he’d at least considered talking to a manager before just letting me walk & telling me maybe I should get a different carrier.Response from AT&TDecember 27, 2019Hi Adam W. Serving our customers with the best service possible is something we strive for every day. We're sorry we fell short of your expectations.
- December 15, 20191 out of 5Cant get a call through to our local store. Keeps bouncing to national sales recordings. Couldn't find a web page to "make an appointment." Clearly the company ONLY cares about sales, not customer service.Response from AT&TDecember 27, 2019Hi Dave H. Our number one goal is to provide you with an exceptional customer experience. Thank you for bringing this to our attention.
- April 18, 20191 out of 5Tried to return a screen cover the staff misapplied the night before and it took four trips from the rep going into the back to “speak with the manager” to work it out and only after I brought out the coupon from the night before.
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