AT&T Store Homewood Homewood

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Map of 17858 Halsted in Homewood
Get directions to AT&T Store at 17858 Halsted Homewood, IL
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Day of the WeekHours
Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 7:00 PM
Saturday11:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

17858 Halsted
Homewood, IL 60430
US
We are located on Halstead St, in front of Best Buy.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Homewood

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Homewood

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Homewood?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A12

    Smartphone

    Learn how new and existing customers get the Samsung Galaxy A12 for $1/mo.
    1.00
    /mo.
    Req's 0% APR 36-mo. installment agmt. For well-qual. customers.

About the Homewood Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Homewood AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Homewood AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Jeysin leads the team of friendly experts at the Homewood AT&T store and has been with AT&T for 5+ years and is proud to serve the Homewood community providing the best in wireless and entertainment solutions. Jeysin is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    If I could give this store zero stars I would.I came to this store on three different occasions to have my name changed in their system and each time there was only three customer service rep that was working. This is a corporate store and to wait over an hour on three different occasions is just poor service. This store needs to have better customer service.
  • full starfull starfull starfull starfull star5
    I am writing to commend the ATT employee Gina who works at the AT&T store located at 17858 Halsted Street, Homewood, IL 60430.

    I visited the Homewood Store on December 29, 2020 at 4:39pm. Gina greeted me warmly and professionally.
    I informed Gina that I purchased an IPhone 11 over the phone with an AT&T representative. I received the phone via mail and was told by the phone representative to trade my old IPhone 7 plus to a local store to receive a $350 credit (to be divided over the next 30 months)

    Gina activated my new IPHONE11 and explained the process in detail. Gina also made sure to confirm that my phone had been backed up recently so that I would not lose important information.
    I have recently lost my mother and if I had lost irreplaceable photos, videos and messages I would have been devastated. Gina made sure that my phone was activated and that I did not lose any information.

    Because my new phone was being activated over the Homewood store Wi-Fi it took an hour for the entire process. I also overheard another employee mention that Gina’s shift was scheduled to end at 5:30pm. Gina did not make me feel insignificant or rushed. Gina was detailed and patient. I also had difficulty remembering the password to on of the Apple ID’s needed to transfer my information. Gina assisted me in being able to retrieve the password so that I could continue the activation process in the store.

    During this visit I told Gina about the promotion that the ATT phone representative sold me. Gina checked and informed me that the ATT phone representative was not thorough and had not given me accurate information.
    The truth was that there had been a promotion that would have allowed me to receive at IPHONE12 that the phone representative did not disclose to me.

    I was very upset with the ATT phone representative and the fact that I had been given incorrect information. I was tempted to return the phone, leave ATT and patronize a competitor.

    Gina calmly walked me through the options, she apologized for the error even though it was not her error at all. She informed me that the promotion I had would be a $10 credit per month for 30 months which would be $300 total credit not $350.
    Because I had already received the IPHONE11 and because Gina provided excellent customer service I decided to proceed with the activation and remain an ATT customer.

    My phone was activated in the store and although there was a snowstorm outside Gina made sure that I was comfortable with my new phone. Gina also informed me that I had 45 days to turn in my old IPhone 7plus in order to receive the $300 credit. Gina went above and beyond because Gina did not leave the store until she had completed the entire process with me. I cannot express how grateful I am that Gina did not simply leave me because her shift was ending soon or have me wait for another store representative. Gina answered all my questions and made sure I was comfortable and my phone worked properly. I left the store before Gina did.

    I was able to take my new phone and old phone home to make sure that all my information transferred over. I then returned to the Homewood store on December 30, 2020 at 5pm and Gina processed the trade in of my IPhone 7plus so that I can receive my $10 credit per month for 30 months. Gina also sold me a $40 screen protector for my new phone.

    Because of Gina’s professionalism, warmth, knowledge of ATT products, policies and procedures I went from a frustrated customer seeking to leave ATT to a customer who is satisfied and who will shop at the Homewood IL store from now on.
    Response from AT&T
    Wow !! Hello Ebony Peggs!!! I am so happy our friendly staff was able to make your experience a memorable one!!!! Please do not hesitate to tell your friends and family how were able to give them the same experience!!
  • full starfull starfull starfull starempty star4
    Cachon, customer service was professional, knowledgeable and caring. I came in with my father who is in his 80’s and she took very good care of him. She was patient, caring and knowledgeable on how to work the phone and fix his issue. Because of her excellent service I will recommend this store to others.
  • full starfull starfull starfull starfull star5
    I visited your store today and Gina helped me with my account billing issues. She was very professional and great to work with and most of all she helped me with my bill overcharge issues and helped me get them straightened out moving forward! Thanks again to Gina for all the help and I would definitely recommend this store for their customer service!
  • full starfull starfull starfull starfull star5
    I went into the Homewood store and I was greeted with a smile by Marcus. I was coming into the store for an up grade. He was very professional and very knowledgeable. He helped me and made sure all of my information transferred to my new phone. All while helping another customer! He is a team player and he kept his mask on and behind the glass. I will definitely come back to this ATT store. Marcus went above and beyond and saved me money on my new phone. He deserves to be in a leadership role if he isn't already. Thanks for the great service.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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