AT&T Store Springfield Springfield

In-store shopping
Curbside pickup
In-store pickup
Map of 1311 S 6th St in Springfield
Get directions to AT&T Store at 1311 S 6th St Springfield, IL
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Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 5:00 PM
In-store shopping
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1311 S 6th St
Springfield, IL 62703
US
We are located at the intersection of S Grand Ave and Sixth St.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Springfield

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • New iPhone
    Apple iPhone 13 mini

    Phone

    Learn how new and existing customers get iPhone 13 mini for $0 with eligible trade-in. See offer details.
  • New iPhone
    Apple iPhone 13 Pro

    Phone

    Learn how new and existing customers get iPhone 13 Pro for up to $800 off with eligible trade-in. See offer details.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Bear

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Bear?
    0.50
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Springfield Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking for the hottest new device or an awesome accessory? Our Springfield Store location has got you covered. We’re your one-stop shop in Springfield, IL. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Springfield, IL store located at 1311 S 6th St! We’d love to get to know you.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking for the hottest new device or an awesome accessory? Our Springfield Store location has got you covered. We’re your one-stop shop in Springfield, IL. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Springfield, IL store located at 1311 S 6th St! We’d love to get to know you.
Store Events
iPhone 13 now available - Fri, September 24

What our customers are saying

  • full starfull starfull starfull starfull star5
    I was in this store over the weekend to activate a new line & the customer service was excellent. The sales associate was super helpful and very efficient. The manager even came out and made sure everything went smoothly and answered any additional questions I had.
  • full starempty starempty starempty starempty star1
    Sorry I can’t give a zero star. Was hoping for help with a disappointing on line experience at the local store. Could not have been worse. Phil was dismissive and offered no help. Told him how frustrated I was that he offered me no help and he gave me a nice sarcastic “have a nice day” on my way out. This for a 40 year retired ATT employee.
    Response from AT&T
    Hello Rick, This is not the experience we wanted you to have. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.
  • full starempty starempty starempty starempty star1
    I have been a customer for over 30 years and in this last 2 weeks since I signed up for Internet service they have done nothing but mess my account up and I get charged extra money every month and their so called manager was supposed to give me a credit of 43.34 and that has been promised for 2 weeks now, still nothing and they once they combined my phone bill with my internet service it is more than 40.00 over charged from what I have in the contract looking at. They can't figure out why I am being over charged and even when the call the 800 number it is still not resolved. I have once again called EMILY AT HER CELL # AND SHE WON'T PICK UP OR CALL BACK. Every Monday they keep charging my account for services that have not been authorized by me. I have sent e-mails and phone calls so everyone should avoid South 6th street location because they can't seem to do their job. My payment is automatically taken out of my account and because they can't do their jobs correctly and I keep being charged every week all of my personal checks will be bouncing.
  • full starfull starfull starfull starfull star5
    The Manager Alyssa is amazing she was very helpful and very knowledgeable about my device and how to get it fixed. I'm glad she was working when I came in. SHE NEEDS A RAISE!!!!!!!
    Response from AT&T
    Hi Uniquika! If I could rate customers you would get a 6 star review!! For having all the issues you were having with your device and also having to come back a second time you were so understanding and fun to talk to! Thank you for leaving such a great review and come back anytime we are happy to help!
  • full starfull starfull starfull starfull star5
    Emily at AT&T store South 6th St Springfield,
    Everyone in the store was helpful and knowledgeable about all of their merchandise. Great experience. Emily was our customer service representative and she was professional, knowledgeable and patient (I had a lot of questions) Glad I switched to AT&T.
    Response from AT&T
    Hi Sheryll C.! Thank you so much for reviewing Emily-I couldn't have described her better myself! We are here and happy to help anytime!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

More locations in the Springfield area

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    10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 12:00 PM - 5:00 PM
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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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