AT&T Store Springfield Wabash

The worst, waited for two hours in the parking lot and left hour later still no phone call. What a joke I will never set foot in a att store again. Do your self a favor and order from the manufacturer.

Kurt provided excellent customer service and took the time we needed, even while many customers waited outside to be called.

Very Poor service and experience! I entered the store at 11:10 exactly with another customer. We were both told that we required an appointment. We both gave our phone numbers and was told to wait outside. We both gave our numbers and names with the other gentleman giving his first. I seen at least 4 employees inside with customers. After furnishing our information we both left together. I then sat outside in 90 degree weather and waited. During the next 40 minutes I watched as three set of customers left the business. At 11:40 and covered in sweat, I once again entered the business as was told it will be several more minutes before my questions could be answered. I was informed that there were two people a head of me. I then asked were all the other employees had gone. I was informed they were all on their break, and notification calls would go out when they returned. Long breaks after only 40 minutes of work is poor, while we were expected to stay outside in high temperatures. Poor Poor Poor!

Per Sect. 508.3.1.3 of the Domestic Mail Manual (DMM):

"No part of a mail receptacle may be used to deliver any matter not bearing postage, including items or matter placed upon, supported by, attached to, hung from, or inserted into a mail receptacle. Any mailable matter not bearing postage and found as described above is subject to the same postage as would be paid if it were carried by mail."

Despite this law, Jordan Bartlett apparently found it acceptable to drop these flyers into mailboxes on S Glenwood Ave, including into mailboxes of homes that are empty. I'm sure it won't be long before these flyers wind up as litter in the street.

This is also been shared with the USPS.

Very poor experience and store procedures. When I checked in I was told to wait in my car until someone contacted me. After waiting an HOUR I returned to inquire about the wait. It was then that I learned I could make an appointment for a visit. It would have been much better customer service had 1. I had been told how many people were ahead of me 2. I had been told making an appointment was an option. Very poor service and communication