AT&T Store Springfield Wabash

In-store shopping
Curbside pickup
In-store pickup
Map of 2410 W Wabash Avenue in Springfield
Get directions to AT&T Store at 2410 W Wabash Avenue Springfield, IL
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Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday10:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

2410 W Wabash Avenue
Springfield, IL 62704
US
We are located on the corner of Drawbridge Rd and Wabash Ave, across from Chick-fil-A.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Springfield

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • New iPhone
    Apple iPhone 13 mini

    Phone

    Learn how new and existing customers get iPhone 13 mini for $0 with eligible trade-in. See offer details.
  • New iPhone
    Apple iPhone 13 Pro

    Phone

    Learn how new and existing customers get iPhone 13 Pro for $0 with eligible trade-in. See offer details.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Springfield

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Springfield?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Springfield Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Springfield Wabash AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Springfield Wabash AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Zachary leads the team of friendly experts at the Springfield Wabash AT&T store and has been with AT&T for 6+ years and is proud to serve the Springfield community providing the best in wireless and entertainment solutions. Zachary is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    The worst, waited for two hours in the parking lot and left hour later still no phone call. What a joke I will never set foot in a att store again. Do your self a favor and order from the manufacturer.
    Response from AT&T
    Hi Rob, thank you for the feedback. We are unfortunately experiencing longer than normal wait times due to low staffing. We are working very hard to get the very best people hired and trained so that we can assist our customers in a more timely manner. We hope you will give us another chance in the future so that we can give you the great experience you deserve.
  • full starfull starfull starfull starfull star5
    Kurt provided excellent customer service and took the time we needed, even while many customers waited outside to be called.
  • full starempty starempty starempty starempty star1
    Very Poor service and experience! I entered the store at 11:10 exactly with another customer. We were both told that we required an appointment. We both gave our phone numbers and was told to wait outside. We both gave our numbers and names with the other gentleman giving his first. I seen at least 4 employees inside with customers. After furnishing our information we both left together. I then sat outside in 90 degree weather and waited. During the next 40 minutes I watched as three set of customers left the business. At 11:40 and covered in sweat, I once again entered the business as was told it will be several more minutes before my questions could be answered. I was informed that there were two people a head of me. I then asked were all the other employees had gone. I was informed they were all on their break, and notification calls would go out when they returned. Long breaks after only 40 minutes of work is poor, while we were expected to stay outside in high temperatures. Poor Poor Poor!
    Response from AT&T
    Hi Dan:

    With the changing environment with guidelines with COVID-19 we have made adjustments to our procedures. We hope that if you give us another chance and that we have made it right. We recommend setting up an appointment as those do go ahead of walk in customers. We are aggressively seeking employees and if you have any friends and family seeking a job and you think they would be a great fit please refer them to www.att.jobs. If you do give us another chance we hope the experience is a better experience. Thanks for choosing AT&T!
  • full starempty starempty starempty starempty star1
    Per Sect. 508.3.1.3 of the Domestic Mail Manual (DMM):

    "No part of a mail receptacle may be used to deliver any matter not bearing postage, including items or matter placed upon, supported by, attached to, hung from, or inserted into a mail receptacle. Any mailable matter not bearing postage and found as described above is subject to the same postage as would be paid if it were carried by mail."

    Despite this law, Jordan Bartlett apparently found it acceptable to drop these flyers into mailboxes on S Glenwood Ave, including into mailboxes of homes that are empty. I'm sure it won't be long before these flyers wind up as litter in the street.

    This is also been shared with the USPS.
    Response from AT&T
    We would like to look into this for you. Please send us a Direct Message on our Twitter or Facebook, or visit www.att.com/contactus. Thank you.
  • full starempty starempty starempty starempty star1
    Very poor experience and store procedures. When I checked in I was told to wait in my car until someone contacted me. After waiting an HOUR I returned to inquire about the wait. It was then that I learned I could make an appointment for a visit. It would have been much better customer service had 1. I had been told how many people were ahead of me 2. I had been told making an appointment was an option. Very poor service and communication
    Response from AT&T
    Hi Diane:

    We apologize about the experience you had. We will make sure to touch base with each representative to ensure they are offering an appointment when checking customers in. Appointments and online pickup orders do take priority over walk in customers. Sometimes if multiple appointments check in that can cause wait times to increase for walk-in customers and it can be difficult to predict if that will occur as some appointments also do not show up. We appreciate the feedback as well and will pass along to leadership.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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