AT&T Store Madison Madison

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
2610 Harry Nickols
Madison, IN 47250
US
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3.7 out of 5.0full starfull starfull starhalf starempty star
(11 Reviews)
Map of 2610 Harry Nickols in Madison

September is National Childhood Cancer Awareness Month!

We’re bringing brighter days and better treatments to children with cancer. Want to help? Join us in-store or online at LetThereBeGOLD.org.
Childhood Cancer Awareness: Let There Be GOLD
GOLD is the symbolic color for Childhood Cancer Awareness. All month long, our store will shine bright in support of children and families affected by cancer. Learn more and spread the word! #LetThereBeGOLD
Apple Watch Series 6
The future of health is on your wrist. Coming Friday 9/18 at 8am ET.
HBO Max - Discover a new streaming experience
We're adding HBO Max to select plans and packages. Now get even more entertainment with wireless, TV, or internet.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
Apple iPad
Delightfully capable. Surprisingly affordable. Coming Friday 9/18 at 8am ET.

Special offers and new phones for Madison

  • AT&T iPhone 11

    SMARTPHONE DEALS

    AT&T has great deals on the latest phones like the iPhone SE, iPhone 11 & iPhone XR. Get your new iPhone with AT&T the fastest network for iPhone.
  • AT&T iPhone SE

    SMARTPHONE

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • AT&T Samsung Galaxy Note20 Ultra 5G

    SMARTPHONE

    Learn how to get the new powerful Samsung Galaxy Note20 Ultra 5G for $300 with trade-in. Req's elig. Unlimited plan, installment agmt and trade-in of elig. phone.
  • LG V60 ThinQ 5G

    SMARTPHONE

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID
    Prepaid phone plans in Madison

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Madison?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Madison Store

Authorized Retailer
Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking to purchase the newest iPhone, Apple Watch or Samsung smartphone? We have all your wireless needs covered with the hottest devices and matching accessories, including headphones, cases, screen protectors, wireless chargers and more. Our AT&T Store is in Madison, IN, inside Jefferson Plaza. We're located at the corner of Harry Nichols Dr and Clifty Drive, nestled in-between Papa John's Pizza and Captain D's, conveniently off Highway 62. We serve the north Madison area, including students at Hanover College and Ivy Tech Madison students. Not only can we help upgrade your device or wireless plan, but we offer fantastic promotions on AT&T TV, DIRECTV and U-Verse Internet! If your neighborhood qualifies for high-speed Internet, you could be eligible for AT&T Fiber. Our location is also Small Business Certified and eager to help your business get connected. We also offer buy online, pick up in store! Skip the line by placing your order online, then choose a time to pick up your new device on YOUR schedule. Click the Shop Now button to begin your online order.
Store Events
Superheroes: Childhood Cancer Awareness Spirit Day - Sat, September 5, 10am - 7pm
Believe In Magic: Childhood Cancer Awareness Spirit Day - Sat, September 12, 10am - 7pm
Game On: Childhood Cancer Awareness Spirit Day - Sat, September 19, 10am – 7pm
Special Information
Join us in honoring and supporting children and families affected by cancer. It’s time to #LetThereBeGOLD: we invite you to participate in our Childhood Cancer Awareness campaign and visit LetThereBeGOLD.org to learn more.
manager photo
DID YOU KNOW
September is National Childhood Cancer Awareness Month, represented by the gold ribbon. Today, 46 children will be told that they have cancer. Throughout the month of September, our store is offering you the opportunity to shine bright and be a GOLD champion for children with cancer. Visit our store to learn more!
manager photo
DID YOU KNOW
September is National Childhood Cancer Awareness Month, represented by the gold ribbon. Today, 46 children will be told that they have cancer. Throughout the month of September, our store is offering you the opportunity to shine bright and be a GOLD champion for children with cancer. Visit our store to learn more!

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Untrained staff, very poor management. Really don’t want to give a single star but it’s a requirement to post the review

    Don’t have any knowledge about the policy, making lie and fake statement. Very disappointed with the behavior from staff, not helpful but they are well trained how to make lie statement and cheat their own network customer.
    Response from AT&T
    Hello Shyam, please reach out to in-reviews@primecomms.com with more info about your experience. I would like to look into this for you.
  • 1 out of 5full starempty starempty starempty starempty star
    IM SORRY IF I REPEATED IN MY REVIEW. My phone quit charging & my WiFi was out so I went blindly to AT&T Madison IN & asked about a battery. Why sell those, just sell me a phone. Usually I research before I buy but I was desperate & needed a phone now. I called Wal-Mart but phone dept was closed. I didn't want to spend a lot of money. I have AT&T as my carrier so I went to AT&T. I bought an LG for $89 or $99. (My other option was a samsung for $200) Somehow the total was $156 for a $39 phone. I was desperate & bought it but I knew they had a return policy so I could bring it back for ANY REASON! I checked AT&T online after I bought the phone & the phone I bought for $99 is $39.99. I contacted charge card company & my total charge was $156! Omg! For a $39 phone. I planned on returning it as soon as I found a phone I wanted &/or a replacement battery for older phone. Walmart & best buy had it for $39. Walmart shows original price was $49. I know we are being price gouged at this time. It's illegal & immoral & we are getting screwed by just about any & every one in a position to screw us. AT&T has a REFUND POLICY it states that IF FOR ANY REASON YOU AREN'T HAPPY with their products you can return within 14 days. I was told that I could NOT GET A REFUND because I PREPAID. I DID NOT SEE THIS OR OTHER EXCEPTIONS TO RETURN POLICY.I'm not sure that all this money went to AT&T. Due to COVID19 they aren't charging overages, activations restocking, etc. I called store because I wasn't given a receipt. She can't print receipt. Ok why? I spent so many hours trying to get a refund. If they would refund the over charged amount I would keep this phone, if not I want to return & get total refund. I spent 4 or 5 hours on hold & being transferred I finally spoke with a customer service man that tried to call manager in Madison. They were all busy. I don't know how last week there were 3 people working & one person allowed in store. I hope when the store finally answers my calls, returns my message that they can credit my over charges. Don't believe it when the big company's brag about how they are helping us save money in our time of chaos. They say they're doing it but they really stick it to you when you go in the store. Don't tell us how much you are giving us or saving us until the store reps charge the right price & go by company policy. I spent hours on hold or being transferred,nobody wants to fix problems. How a phone that's advertised for $39.99 & my bill was $156. I started to pay with cash but I asked which they would prefer & they said charge card. IF NO FEES ARE BEING CHARGED I WOULD LIKE AN EXPLANATION PLEASE. Ok AT&T please explain to me all the charges & why I can't get a receipt or A REFUND I'm so glad I used my charge acct. Sales People acted like they didn't want to help or be near anyone. I couldn't walk around & look or compare prices on products. I don't blame them for not wanting to be near people, corona virus & all do customers a favor & stay home if this is how you are treating people. Thanks AT&T, Can you please reach out & touch someone(me) with a complete refund & compensate me for going through he'll with this? I'm stressed out enough & I don't want or need to be dealing with extra stress. I'm waiting for Madison manager to return my calls but I'm pretty sure that after 3 days of calling & leaving messages that they don't intend to call.
  • 1 out of 5full starempty starempty starempty starempty star
    I drove all the way to town to pay my bill @ 3pm only to find a note on the door that said be back in 30 min. 30 min. from when??? I've been waiting 20 min now. So this really sucks!!!!
  • 4 out of 5full starfull starfull starfull starempty star
    Staff at the local store have always taken care of any issues that I've had. Most recently added internet and direct TV.
  • 5 out of 5full starfull starfull starfull starfull star
    Awesome service by all Staff and Management. Love being welcomed into a store location and receiving second to none service.

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