AT&T Store Waterloo Waterloo

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Curbside pickup
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Map of 2841 Crossroads Blvd in Waterloo
Get directions to AT&T Store at 2841 Crossroads Blvd Waterloo, IA
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Day of the WeekHours
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
SundayClosed
In-store shopping
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2841 Crossroads Blvd
Suite C
Waterloo, IA 50702
US

Special offers and new phones for Waterloo

  • SMARTPHONE
    Samsung Galaxy S22 Ultra

    SMARTPHONE

    Learn how new and existing customers get $800 off with qualified trade-in or trade-in a Galaxy phone. Any year. Any condition.​ See offer details.
  • Smartphone
    Samsung Galaxy A53 5G

    Smartphone

    Get the new Samsung Galaxy A53 5G featuring 6.5-inch display, triple rear cameras and powerful battery. Shop AT&T for the best Galaxy A53 deal.
  • New iPhone
    Apple iPhone SE 3rd gen (2022)

    SMARTPHONE

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  • SMARTPHONE
    Google Pixel 6

    Smartphone

    Learn how to get Google Pixel 6 for FREE with eligible trade-in. See offer details.
  • AT&T Apple Watch BOGO

    Smartwatch

    Shop AT&T for the best Apple Watch deals and offers.
  • AT&T PREPAID
    AT&T PREPAID SIM

    AT&T PREPAID

    Learn how you can get an AT&T PREPAID SIM card for FREE for a limited time. See offer details.

About the Waterloo Store

Authorized Retailer
Employee at AT&T

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking to purchase the newest iPhone, Apple Watch or Samsung smartphone? We have all your wireless needs covered with the hottest devices and matching accessories, including headphones, cases, screen protectors, wireless chargers and more. Our AT&T Store is in Waterloo, IA. We're located on Crossroads Boulevard, between Sears Street and Penneys Street, nestled in-between Men's Warehouse and Pancheros Mexican Grill, conveniently off Highway 20 and I-380. We serve the North Bellmore area, including students at Hawkeye Community College. Not only can we help upgrade your device or wireless plan, but we offer fantastic promotions on DIRECTV STREAM and Internet! If your neighborhood qualifies for high-speed Internet, you could be eligible for AT&T Fiber. Our location is also Small Business Certified and eager to help your business get connected. We also offer buy online, pick up in store! Skip the line by placing your order online, then choose a time to pick up your new device on YOUR schedule. Click the Shop Now button to begin your online order.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking to purchase the newest iPhone, Apple Watch or Samsung smartphone? We have all your wireless needs covered with the hottest devices and matching accessories, including headphones, cases, screen protectors, wireless chargers and more. Our AT&T Store is in Waterloo, IA. We're located on Crossroads Boulevard, between Sears Street and Penneys Street, nestled in-between Men's Warehouse and Pancheros Mexican Grill, conveniently off Highway 20 and I-380. We serve the North Bellmore area, including students at Hawkeye Community College. Not only can we help upgrade your device or wireless plan, but we offer fantastic promotions on DIRECTV STREAM and Internet! If your neighborhood qualifies for high-speed Internet, you could be eligible for AT&T Fiber. Our location is also Small Business Certified and eager to help your business get connected. We also offer buy online, pick up in store! Skip the line by placing your order online, then choose a time to pick up your new device on YOUR schedule. Click the Shop Now button to begin your online order.

What our customers are saying

  • full starempty starempty starempty starempty star1
    The manager Tony was awful. First, we waited almost an hour to be helped and after we were helped, it took an hour and a half to upgrade my phone. Second, he messed up my whole family plan. I simply wanted to trade-in my phone and upgrade, just like my family did at a different store weeks ago. Tony helped me and it seemed fine - afterward, it turned out he disabled my sister's SIM card which was four hours away.

    I had to drive back to Waterloo and wait 45 more minutes for Tony to give me my old phone back and make my sister's phone work again. He never got her phone working again or mine, he instead switched our lines. BUTTT it wasn't until I called corporate and asked them to tell me what to do that I got my phone working properly again. I had to wait in line AGAIN to tell him how to do HIS JOB.

    I spent almost 4 hours and I was left with no new phone. They never were able to make my sister's SIM card work again, the AT&T tech support didn't even know how to fix it.

    Don't waste your time here; drive the extra hour to Cedar Rapids and go to the corporate store. It will be worth the hassle of this awful service.
  • full starempty starempty starempty starempty star1
    The worst experience in any ATT store in my 10+ years as the loyal customer. Terrible customer service, 60-90 minute wait even with a scheduled appointment, only 1 employee who worries more about his commission than trying to accommodate a customer and fix his mistakes and lies, the owner lied and deceived me for over a week, telling me one story than other, not willing to exchange my just bought phone for a bigger unit it was less than 24 hours that I got the phone, never even turned it on. It costed me a lot stress and 80$ in cancelation fees. Simply the new owner is a scam artist and cheat beware doing your business in this location even that it may have ATT sign it has nothing to do with ATT
  • full starfull starfull starfull starfull star5
    The store manager, Ryan, was a great help. He did a great job despite the system not cooperating and being the only employee working at the time. I was signing up for a new line, plan, and phone. He explained to me what was going on every step.

    I only hope they are able to hire more people soon. It is disappointing to head into a store and only see one employee working. Disappointing to both the customer and the employee.
  • full starfull starfull starfull starfull star5
    I would just like to say that I receive the most amazing service today I’ve been with AT&T since 2008 and I have never received a service like I have to day I would give these ladies that waited on me today at 25 because they deserve much higher than a tent and I would definitely suggest that other people come to the store
  • full starfull starfull starfull starfull star5
    Every time I go into the store I’m greeted with a smile. The staff is very knowledgeable and easy to do business with.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

More locations in the Waterloo area

  • AT&T Store Cedar Rapids Cedar Rapids

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    US
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    phone
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  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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