AT&T Store Louisville Fern Creek

In-store shopping
Curbside pickup
In-store pickup
Personal delivery
Map of 6529 Bardstown Rd in Louisville
Get directions to AT&T Store at 6529 Bardstown Rd Louisville, KY
View:
Day of the WeekHours
Monday11:00 AM - 6:00 PM
Tuesday11:00 AM - 6:00 PM
Wednesday11:00 AM - 6:00 PM
Thursday11:00 AM - 6:00 PM
Friday11:00 AM - 6:00 PM
Saturday11:00 AM - 6:00 PM
SundayClosed
6529 Bardstown Rd
Louisville, KY 40291
US
We are located in Seaton Plaza shopping center beside nail salon, off the Bardstown exit from I-265 toward Louisville.

Special Offers and deals in Louisville

Apple IOS

iPhone 13

Learn how to get iPhone 13 for up to $700 off with eligible trade-in. See offer details.

Android Phone

Samsung Galaxy Z Fold4

Preorder the new Galaxy Z Fold4 now and learn how to get up to $1000 off with trade-in of a Galaxy phone.

Android Phone

Google Pixel 6a

Learn how to get the new Google Pixel 6a for $2/mo. with no trade-in required. See offer details.

AT&T PREPAID

Our lowest-priced monthly plan.

Get 5GB of high-speed data for $30/mo.

ONLINE & IN-STORE

Samsung Galaxy A03s

When you choose an AT&T PREPAID monthly plan.

BACK TO SCHOOL DEALS

Save 20% with code: B2S20

Enter the code at checkout to save on select cases, screens, and AT&T chargers for the whole family.

AIRPODS

AirPods Pro

Buy Apple Apple AirPods Pro with MagSafe

GET AT&T INTERNET

Discover our best home internet plans with AT&T Fiber

Stay connected to everything you love with our superfast internet.

ALREADY A WIRELESS CUSTOMER?

Learn how to get a $300 reward card when you sign up for AT&T Fiber.

A special offer for our wireless customers.

WIRELESS

Connect your team with the latest devices

Get our best deals on devices that keep your team in sync, regardless of where they’re working.

INTERNET

Work seamlessly with reliable, fast speeds

Gain a competitive edge with our fastest business internet.

BUNDLES

Get more when you bundle

Explore plans with AT&T Business Fiber® and AT&T Phone for Business.

Apple IOS

iPhone 13

Learn how to get iPhone 13 for up to $700 off with eligible trade-in. See offer details.

Android Phone

Samsung Galaxy Z Fold4

Preorder the new Galaxy Z Fold4 now and learn how to get up to $1000 off with trade-in of a Galaxy phone.

Android Phone

Google Pixel 6a

Learn how to get the new Google Pixel 6a for $2/mo. with no trade-in required. See offer details.

AT&T PREPAID

Our lowest-priced monthly plan.

Get 5GB of high-speed data for $30/mo.

ONLINE & IN-STORE

Samsung Galaxy A03s

When you choose an AT&T PREPAID monthly plan.

BACK TO SCHOOL DEALS

Save 20% with code: B2S20

Enter the code at checkout to save on select cases, screens, and AT&T chargers for the whole family.

AIRPODS

AirPods Pro

Buy Apple Apple AirPods Pro with MagSafe

GET AT&T INTERNET

Discover our best home internet plans with AT&T Fiber

Stay connected to everything you love with our superfast internet.

ALREADY A WIRELESS CUSTOMER?

Learn how to get a $300 reward card when you sign up for AT&T Fiber.

A special offer for our wireless customers.

WIRELESS

Connect your team with the latest devices

Get our best deals on devices that keep your team in sync, regardless of where they’re working.

INTERNET

Work seamlessly with reliable, fast speeds

Gain a competitive edge with our fastest business internet.

BUNDLES

Get more when you bundle

Explore plans with AT&T Business Fiber® and AT&T Phone for Business.

About the Louisville Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Fern Creek AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Fern Creek AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Ample parking in the front or the side of the store.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Chris did a great job of getting me the phone and accessories I needed. Impeccable customer service.
    Response from AT&T
    Hi Troy! We are so glad we were able to help. Thanks for being the best part about AT&T! Great job Chris!
  • full starfull starfull starfull starfull star5
    Ali was so nice and helpful. She was patient and knowledgeable and really took the time to explain my new device .
    Response from AT&T
    Hi Shirley! That's great to hear! We're so glad you had a wonderful experience and we are so happy we were able to help. Great job taking care of the customer Ali!
  • full starfull starfull starfull starfull star5
    Went to the store today and had a great experience working with the 3 girls there they made you laugh and entertained you even though the internet was giving them a issue: they just turned on their hotspot and kept helping people. Seeing the change is very good. Great Job.
    Response from AT&T
    Hey John! We're so happy we were able to help!! Thanks for sharing your experience with us! We love it when our customers are #GenuinelyHappy, and we're really glad we could accomplish that for you during your visit to our store!! Thanks for being a loyal AT&T customer!!
  • full starfull starfull starfull starfull star5
    Arrived at this store at 5:40 pm and the store was closing at 6 pm. Where most stores would rush to get out by closing time both Leslie and Riley provided us exceptional customer service and patience as we were replacing 2 I Phones and one had been damaged by being submerged in water.
    They worked tirelessly till well after 7 pm to accommodate our needs. Thank you Leslie and Riley for going above and beyond your job duties.
    We are an AT&T business customer and are very pleased with the service we received from this AT&T location.
    Response from AT&T
    Hi Ann and Bill! WOW! We are so glad we were able to help! It's our job to make sure our customers are #GenuinelyHappy, and we are excited we made that happen for you! Thank you so much for sharing your experience with us and thanks for being the best part of AT&T! Phenomenal job Leslie and Riley!!
  • full starempty starempty starempty starempty star1
    I have already been in contact with the customer retention department and I will continue to call them everyday until I am satisfied that the manager of this store(Leslie Gentry) is properly dealt
    with. I have been a long time customer of At&t since 1996 and I have never been treated in the manner she treated myself and daughter. I will say that I am in part not without some wrong doing as my frustration with our situation made me impatient and not a very happy person during the time we were in the store, and even prior to that as we talked to at least 2-3 people from customer service about this. My daughter and I explained what we have dealt with re: her upgrade and order of a new apple watch the last two weeks which was totally messed up and never received, and that we decided to come into the store to redo the entire order in hopes that this time we would work everything out. The initial sales assoc. told us that there was nothing she could do. My frustration kicked up a notch and upon "not knowing" how to deal with the situation she called the manager(Leslie Gentry)over to our table before fleeing into the back room. I was clearly not happy, but when this manager came over she clearly had no inkling on how to deal with customers or explain things in order to alleviate frustrations. I also want to add that she had no idea about our situation or about the amt. of time we had talked to customer service on our own to figure out what happened over the course of the last two weeks. Had she tried to ascertain and gather info from us, things prob would have gone a bit differently. But it didn't. A little info to customers goes a long way and can often redirect situations from going south. This however didn't happen and within 30 seconds of approaching our table she was raising her voice for everyone to hear, saying that I upset her sales girl and that she was not going to wait or help us and to leave the store,"I am the manager, and leave the store now"as she pointed to the door. I told her I did not create this problem and that AT&T did. She could have handled this fiasco 1000 different ways than what she did. On the way out the door my temper got the best of me and I turned around and called her an A$$(which is why I am not without fault in all of this). When we got home I called the store to find out her name and she answered of course. Lets say the phone call was no better than when we were in the store. Her mouth was flying a mile a minute saying she already made notes on my account about my behavior and what I had called her ,so on and so on. I wasn't even able to get a word in edge wise. I tried to ask her to let me speak but she kept yelling then hung up on me. Had given the chance to say something during that phone call I would have apologised for what I said in the store, but she wouldn't allow me to. I am the type of person after things settle will admit if I was out of line, that's just the way I am. So I will call every single day until I feel like I am being heard or that I feel this manager has been reprimanded and taken care of, or possibly sent back thru managerial training. Something needs to be addressed here and in terrible way.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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