AT&T Store Bethesda Bethesda Row

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
4957 Elm St
Bethesda, MD 20814
US
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4.3 out of 5.0full starfull starfull starfull starhalf star
(35 Reviews)
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Special offers and new phones for Bethesda

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.
    10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Bethesda

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Bethesda?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Bethesda Store

Authorized Retailer
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Bethesda Row Store location has got you covered. We’re your one-stop shop in Bethesda, MD. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV NOW packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Bethesda, MD store located at 4957 Elm St! We’d love to get to know you.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    My past experiences with AT&T, including at this store, were awful and I had vowed I would never use this company again. Against my better judgment I gave it one more try and am glad I did. Carly, the Retail Sales Associate who assisted me, was friendly, knowledgeable, efficient and really just all-around fantastic. She answered all my questions, did not try a hard sell and provided the best customer service I have experienced. I spent more than I had planned but left feeling my purchase was well worth it. Thank you Carly!! You are the best.
  • 1 out of 5full starempty starempty starempty starempty star
    Bought a Christmas gift at this store and gave specific instructions not to deactivate current phone. Morons did it anyway and ruined the gift. Do yourself a favor and stay away from this store...the folks in here couldn't care less about you or customer service.
  • 5 out of 5full starfull starfull starfull starfull star
    Great customer service here! Sharonda and Dwayne were working the day I went to the AT&T store to buy two new phones for my kids. Both were kind and funny, and very efficient! I typically hate going to do phone upgrades, etc. But Sharonda made the process seamless and easy. She was knowledgeable and we were in and out in about half the time I had expected. THANK YOU!!
  • 5 out of 5full starfull starfull starfull starfull star
    Dwayne B., Carly M, & Leo were all great.  I came to the store on a Friday very upset after breaking my phone.  Carly had to tell me the bad news that I had to be on the AT&T account for them to do anything.  At that point, it had been a pretty bad day given the weather, COVID, phone breaking, etc. Let’s just say I left the store in a less-than-stellar manner (nothing directed at them but just outwardly upset that life sometimes is not easy). In any case, my mom added me on the account & I had to enter the store with my head down. However, Dwayne & Carly helped me with nothing but care & a smile on their faces. A phone is very important for me right now-let’s just say I have a very sick family member & I just about lost it if I couldn’t be in touch with them. I explained this to them & also had a great conversation with them. They were so very gracious & patient. I implore you to give them a raise, or to give the budget to your manager there, Leo, to give them a raise. They handled me with grace when others would’ve probably kept the door locked on me.

    Then, when I returned because of something else, Leo was equally as patient, personable & nice. He also made a few moves to make things so much easier for me, & I am so grateful for that.

    Your people at this location seem to truly care about their customers & try their absolute best to make them happy & to make them feel heard. During ‘times like these’, that’s important to have. Thank you to all three from the bottom of my heart.
  • 5 out of 5full starfull starfull starfull starfull star
    Stopped in to get my new iPhone and new iPad synchronized. I had spent an hour on the phone with Pro Tech support and they could not get it to work. Dwayne was able to get it working smoothly in a matter of minutes. He made me feel that my problem was as important to him as it was to me. Great customer service and support. I didn’t have to wait. Give him an extra mile award.

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