AT&T Store Hagerstown Hagerstown Mall

Day of the WeekHours
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM
17301 Valley Mall Road
Hagerstown, MD 21740
US
Between GameStop and Reed's Jewelers in the Center Court of the mall.
(301) 582-0414(301) 582-0414
Your device, your way, on your schedule
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4.3 out of 5.0full starfull starfull starfull starhalf star
(33 Reviews)
Say hello to the New Year with a new phone!
Come visit us today to learn more about great deals on new phones for everyone! #SpecialOffers See details.
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Details
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AT&T PREPAID: Autopay & Save
Our lowest price ever for unlimited high-speed data: $45/mo. With AutoPay
Bring Your Own Device
Online only! Save $300 in bill credits & waived activation fee ($30) when you sign up for a new line. Limited-time offer.
Valentine's Day Gift Guide
Stay connected with your Valentine with sweet deals on some of the latest phones and devices.
AT&T has the fastest wireless network in Hagerstown
New nationwide results from Speedtest® by Ookla are confirming what our wireless customers already are enjoying.
AT&T THANKS®
Get insider access, exclusive offers, and VIP experiences—just for being with AT&T.
MILITARY AND FIRST RESPONDER FAMILIES APPRECIATION
Learn how to get 4 lines of unlimited data for less than $27/mo. per line with AT&T Unlimited Starter℠. Plus 4 powerful iPhone 8 on us!

Special offers on your favorite phones

  • iPhone XS

    Learn how to get an iPhone XS 64GB for $0/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • iPhone 11 Pro Max

    Learn how to switch to AT&T & get up to $700 off in bill credits on a new iPhone 11 Pro Max with trade-in of eligible smartphone & qualifying installment and data plans.
  • Samsung Galaxy Note10+ 5G

    Learn how to switch to AT&T & get up to $950 off in bill credits on a new Galaxy Note10+ 5G with trade-in of eligible smartphone & qualifying installment and data plans.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • Samsung S10e

    Learn how to get the Samsung S10e 128GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG G8X ThinQ

    Learn how to get the LG G8X ThinQ for $0/mo. Limited Time. Requires new line and eligible unlimited svc. Promo price after credits over 30 mo. $30 Activ. & other terms apply.

Shop and delivery your way

  • Shopping cart

    Buy online pick up in store

    • Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
    • Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
    • Allows the opportunity to touch and feel the device without waiting for shipment to arrive
    • Get product advice and support from an AT&T expert while you’re in-store.
  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online

About the Hagerstown Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Stop by today and visit your friendly neighborhood AT&T store!
Where to Park
The best place to park to access our store quickly is near the Red Robin or the Men's Warehouse.
manager photo
Meet our manager
Who better to trust with your wireless and entertainment needs than Brandon? While earning his BA in Criminal Justice, Brandon learned the ins and outs of the first responder community and has used those relationships to educate agencies on the FirstNet network. You may also recognize Brandon's smiling face as he is an avid cyclist who enjoys exploring his Washington County community on two wheels! Stop by today and let Brandon help you with all of your wireless and entertainment needs.
manager photo
Meet our manager
Who better to trust with your wireless and entertainment needs than Brandon? While earning his BA in Criminal Justice, Brandon learned the ins and outs of the first responder community and has used those relationships to educate agencies on the FirstNet network. You may also recognize Brandon's smiling face as he is an avid cyclist who enjoys exploring his Washington County community on two wheels! Stop by today and let Brandon help you with all of your wireless and entertainment needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    We switched from sprint to AT&T back in February, we had been with sprint for over 10 years, we was paying over $300 a month, and the service was horrible, so we switched.. Monica Mckee was our rep. She was great with everything from the beginning, they were running a deal buy one iPhone get one free with direct tv, so that’s what we did, except when we got our first bill it was buy 1 get one 50% off on the bill, so I’m still paying for 2 phones that were supposed to be free, to which my bill went up from the first bill, and I have been paying more than I should be.. I have been into the store and talked to several reps. they told me by our 3rd bill it would switch over to buy 1 get one free , that it had something to do with the direct tv , but needless to say it has been almost a year, and it still hasn’t been fixed.. I talk to one rep. and they said to call customer care, so I did, customer care said they fixed it, but when I got my next bill it still wasn’t fixed, so I called customer care back and they said I needed to call the store since it started there.. I called and talked to Monica Mckee and she said she would get with the manager to escalate it to customer care, but it has been a couple months since then, it still hasn’t been fixed, since then I have tried calling to talk to Monica but she won’t return my calls, so I tried calling in to talk with the manager, but every time I do they come up with some kind of excuse that the manager is in a meeting, or the manager isn’t there, and they will have the manager call me back, but it never happens.. It is by far the worst customer service I’ve ever experienced!! Through all of this trying to get my bill fixed, I have gotten the run around and ignored, it is absolutely asinine, that they won’t return my calls!! I would never recommend AT&T to anyone!! I wouldn’t even recommend to my dog that’s how bad it is!! If I could give this review zero stars I would!! They could care less about their customers, all they want to do is sell you on their service, then when you have problems they don’t want to deal with it!! I think I have been more than patient with all this!!
  • 5 out of 5full starfull starfull starfull starfull star
    Got all the answers I needed and was very knowledgeable.
  • 4 out of 5full starfull starfull starfull starempty star
    We had to wait our turn for service and I would recommend checking in online before leaving for the store in the future. Once our name was called, the technician did a good job of upgrading one of our phones, but I could tell that she had had a long a stressful day.
  • 1 out of 5full starempty starempty starempty starempty star
    Terrible! Came in to the store to upgrade my phone - understand they were busy but not one salesperson spoke to me. When it was my turn to see the next salesman the guy seem to dilly dally in the back and then when he came back to the front he spoke to another customer who came in after I did. He even told them that I was next but he continued to talk to them - so I left the store. Won’t be back either!
  • 5 out of 5full starfull starfull starfull starfull star
    The staff are very nice and always willing to answer any questions.

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