AT&T Store Cary Alston Town Center

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
5034 Arco Street
Cary, NC 27519
US
We are located in McCrimmon Corners.
(919) 380-1512(919) 380-1512
To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.

🠢    Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.

🠢    We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.

🠢    We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.

🠢    Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.

Save 10% on AirPods
More magical than ever. AirPods combine an Iconic design with breakthrough technology and high-fidelity sound. Limited time offer.
Ends 8/27/2020. Restrictions apply.
Apple AirPods discount
Device Protection Open Enrollment
Now you have another chance to protect your device even if you’ve had it more than 30 days. Sign up for AT&T Protect Advantage during Open Enrollment. Ends August 31.
Device Protection Open Enrollment
Samsung Galaxy Note20 5G
Everyone gets our best deal. Not just new customers. Learn how to get the new powerful Samsung Galaxy Note20 5G FREE with trade-in.
AT&T Samsung Galaxy Note20
HBO Max - Discover a new streaming experience
We're adding HBO Max to select plans and packages. Now get even more entertainment with wireless, TV, or internet.
Special offer for AARP members
Learn how to switch & get a $100 credit per line when you buy a smartphone on an installment plan.
AT&T speed tops the charts! AT&T is Raleigh's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.

Special offers and new phones for Cary

  • Save 10% on AirPods
    Apple AirPod discounts

    Wireless Earbuds

    More magical than ever. AirPods combine an Iconic design with breakthrough technology and high-fidelity sound. Limited time offer.
    Ends 8/27/2020. Restrictions apply.
  • AT&T iPhone SE

    SMARTPHONE

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • AT&T Samsung Galaxy Note20 Ultra 5G

    SMARTPHONE

    Learn how to get the new powerful Samsung Galaxy Note20 Ultra 5G for $300 with trade-in. Req's elig. Unlimited plan, installment agmt and trade-in of elig. phone.
  • LG V60 ThinQ 5G

    SMARTPHONE

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID
    Prepaid phone plans in Cary

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Cary?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Cary Store

Authorized Retailer
Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Alston Town Center Store location has got you covered. We’re your one-stop shop in Cary, NC. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV NOW packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Cary, NC store located at 5034 Arco Street! We’d love to get to know you.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    Excellent customer service and extremely helpful. After a few laughs when trading in my Apple 3, Taylor was able to locate plan options that fit my needs and my budget. You rock Taylor
    Response from AT&T
    Hi Mark,

    Our number one goal is to provide you with an exceptional customer experience. We are thrilled to hear that Taylor was able to deliver on that!

    We hope to connect with you again soon!
  • 5 out of 5full starfull starfull starfull starfull star
    Very knowledgeable, helpful and courteous representative made my purchase of 6 phones literally painless and smooth. Rep went above and beyond in servicing me and my family
  • 2 out of 5full starfull starempty starempty starempty star
    Staff was mostly talking and joking with other. Staff barely knew how to work the computer, did not know AT&T current deals, did not take time to educate. Poor experience.
  • 5 out of 5full starfull starfull starfull starfull star
    Great experience and customer service from the moment I entered the store.Ned was so friendly and helpful.
  • 1 out of 5full starempty starempty starempty starempty star
    This location is absolutely horrible. You would think since it’s newer, it’d be a lot better, right? No. There was only one “representative” when I arrived, and they were with a customer. I didn’t mind until a couple showed up an hour after I had arrived, waited about 30 minutes and left. I continued to wait it out and eventually I FINALLY started to receive help. Not only was this representative rude, but they clearly had no idea what they were doing. When I told them which phone I wanted and what color I wanted it in, they went ahead and had me pay for EVERYTHING. This took about 30 minutes because the poor child didn’t even know how to use the card reader. So after paying for everything, I’m told to hold on for just one second because they’re gonna go get my phone, and after about 5 minutes they reappear and I’m told, “Ma’am I’m so sorry but we don’t have that phone here. It’s a very rare phone.” At this point I’m already irritated because I’ve been waiting around for 2 hours and I had paid for everything, and they’re telling me they don’t have it in stock. Are you not supposed to make sure you actually have the phone before selling it? He starts trying to call people, but has 0 luck. At this point his coworker waltzes in and helps the couple that had left and came back. The ENTIRE time she’s trying to help them, he’s asking her questions and whatnot. The girl clearly knew what she was doing, but she wasn’t nice to him or the couple she was helping. After about an hour of standing around waiting to hear the news of my phantom phone, I’m told they my phone in parkwest village, and he tries to send me on my way. By this point my phone had already been deactivated so I would’ve been driving around lost. I bring this up, and his coworker activates a new SIM card for me, and I’m on my way to get my phone. I got to Parkwest and the girl hands me my phone and helps me get it set up in no time. She was also helping multiple customers, and not once did I see her on her phone while she was supposed to be helping me, and I didn’t receive any attitude. I will NEVER send anyone I know to the location where I was supposed to get my phone nor will I return. It’s ridiculous to wait around for 3.5 hours to leave with nothing and be sent elsewhere. I would honestly return my phone and switch carriers if I could, but there’d probably be a waiting time for that too. Worst customer service ever.

More locations in the Cary area

Want to stay in the loop?

Sign up for the latest deals, product news, and more from AT&T.
Thank you! Your email has been successfully submitted.Your email was unable to be submitted at this time. Please, try again later.
By submitting your email address, you agree to receive future emails from AT&T and its family of companies. We’ll email you offers and promotions about AT&T products and services.