AT&T Store Concord Concord Mills
| Day of the Week | Hours |
|---|---|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
8031 Concord Mills Blvd
Concord, NC 28027
US
We are located beside Denny's, outside Concord Mills Mall.Schedule an appointment
(704) 979-5001
3.8 out of 5.0
(33 Reviews)Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.
• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Apple iPhone 12 Pro Max
Learn how new and existing customers get $700 off the new iPhone 12 Pro Max with trade-in.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Cabarrus's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
Special offers and new phones for Concord
Smartphone
NEW SAMSUNG GALAXY S21 ULTRA 5G
Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
Smartphone
NEW SAMSUNG GALAXY S21+ 5G
Learn how to get the Samsung Galaxy S21+ 5G for up to $800 off with trade-in.
Smartwatch
Shop Apple Watch Deals
Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
SMARTPHONE
IPHONE SE (2020)
Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
Prepaid Phone Plans
Unlimited for $50/mo.
Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Concord?50.00/mo.AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
SMARTPHONE
AT&T PREPAID IPHONE SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Concord Store
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
At the Concord Mills AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Black Friday Deals are here! - Fri, November 27
Where to Park
At our Concord location, we have a large parking lot and two handicap spots in front of the store for easy access.
Meet our manager
Daniel leads the team of friendly experts at the Concord Mills AT&T store and has been with AT&T for 6+ years and is proud to serve the Concord community providing the best in wireless and entertainment solutions. Daniel is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Meet our manager
Daniel leads the team of friendly experts at the Concord Mills AT&T store and has been with AT&T for 6+ years and is proud to serve the Concord community providing the best in wireless and entertainment solutions. Daniel is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.POPULAR SMARTPHONES
When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
3.8 out of 5.0
(33 Reviews)- October 30, 20201 out of 5Bryan Leidecker is a horrible sales rep. Will sell you a phone without explaining. He just wants a sale. When back after purchasing the phone and Bryan was most unprofessional and attitude. He stated that I had to keep the phone, and stated it was my fault for buying the phone. I would not recommend anyone to this store to be treated like crap after a purchase.
- June 19, 20205 out of 5After being misinformed by Customer Care, and traveling to Moiresville and Huntersville At&t, I was disgusted! Then I went to At&t across from Concord Mills Mall, where Tay took good care of me. She was knowledgeable, and very professional and courteous in her demeanor. This young lady made an otherwise unseemly situation work out, and for that I'm grateful!Response from AT&TJune 22, 2020Hello Sisi B. We work hard to staff our stores with knowledgeable and friendly associates. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
- February 12, 20205 out of 5Excellent customer service!! John was fantastic and helped us out quickly. I am excited as a new AT&T to have a store manager be so attentive and handle all of our questions. We definitely know where to go if we need any assistance in the future.Response from AT&TFebruary 19, 2020Hello Cristina S, Our number one goal is to provide you with an exceptional customer experience. We hope to connect with you soon.
- January 8, 20201 out of 5I’ve been sitting in this store for 30 minutes and haven’t received any acknowledgement as of this exact moment. The store on W W.T. Harris will acknowledge their customers immediately even if there is a wait time.Response from AT&TJanuary 13, 2020Hello Nikki B, We certainly want you to feel welcome in our store. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
- March 19, 20192 out of 5I went into this store to get help making an insurance claim on my damaged/unusable phone. While my in store experience was fine, I specifically asked the agent I was working with if I needed to do anything else for my claim after I left. She said no and that everything was done and my new phone would arrive Tuesday. I took off work (the phone was shipped to my parents address an hour away due to my apartment mail room being untrustable) and come to find out my claim wasn’t even complete yet. I had to go into the website to complete it myself and go all week without a phone when I should have had it in 2 days. It was seriously the push of one button, I wish she would have payed more attention instead of costing me time and money.
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