AT&T Store Garner White Oak Crossing

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Map of 7055 White Oak Rd in Garner
Get directions to AT&T Store at 7055 White Oak Rd Garner, NC
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

7055 White Oak Rd
Suite A1
Garner, NC 27529
US
We are located in White Oak Crossing shopping center, on the corner of Interstate 40 and Highway 70.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Garner

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Garner

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Garner?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A12

    Smartphone

    Learn how new and existing customers get the Samsung Galaxy A12 for $1/mo.
    1.00
    /mo.
    Req's 0% APR 36-mo. installment agmt. For well-qual. customers.

About the Garner Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the White Oak Crossing AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the White Oak Crossing AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
We have our own parking lot on both sides of the store
manager photo
Meet our manager
Sincere leads the team of friendly experts at the White Oak Crossing AT&T store and has been with AT&T for 6+ years and is proud to serve the Garner community providing the best in wireless and entertainment solutions. Sincere is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    I have been having problems with my IPAD for weeks...Brian was very patient and helpful. I was able to connect to my email FINALLY!
    Response from AT&T
    Hi Susan L. Serving our customers with the best service possible is something we strive for every day. We sincerely appreciate you and all our customers!
  • full starfull starfull starfull starfull star5
    I recently had experiences I'd like to share about the AT&T store located at the White Oak shopping complex in Garner, NC, ably managed by Elona.

    A couple months ago my phone, a one and a half year old Samsung S10, began continually dropping phone calls no matter my location. Customer service recommended I go to the store and they'd install a new SIM card. The service at the time was nothing short of astounding: Justin, one of the reps was extremely professional, took extra time and found a number of discounts never before applied to my account. Justin did a extremely good job and I was extremely happy when I left and for the next week or so the phone seemed as if the new card had solved the problem; not!

    Once again, the recommendation was to go to the store. This time I was told either the company would send me a new phone and I could have it activated a the story or they would replace my phone at the store. Because of the ridiculous $1 a month payment plan forced on me when I originally purchased the phone, the implication was the phone would be a free trade-in. PSHAW!

    I was agitated with AT&T to say the least. Nevertheless, the next hours eventually were to be precisely what AT&T customer service ought to be: I was cheerfully greeted by Ileana H and after briefly explaining my story asked to sit while Ileana explained my options, which unfortunately were zero beyond purchasing a new phone. Everything implied on the telephone call was nonsense as because the warranty had lapsed and I had no coverage from AT&T there was little she could do. I was extremely agitated and while I repeatedly told Ileana I wasn't angry at her, my anger only gained momentum until I raised my voice. It was at this point Ileana simply looked me in the eye, held out and lowered both hands, while calmly saying, "Mr. Smith, You've got to Stop!" That was it, no lecture, no stern warning, no angry retorts, nothing of the sort to further agitate. Looking back, I'm ashamed of how angry I'd gotten and am pleased Ileana was there to act in a de-escalating manner.

    Then we got down to business and while I was still annoyed that I'd need to purchase yet another expensive piece of equipment, Ileana performed, what seems to me in retrospect, magic and I'm now in possession of a new phone and the necessary warranties so that my experience of the past 2 months will not repeat itself. I'm certain Ileana would say she was 'only doing' her job; I say, bravo for handling a customer with the professionalism and care AT&T should provide on a consistent basis.

    One last word, I'm a believer that organizations are invariably reflections of leadership and while I am extremely unhappy with my AT&T --- I've been a customer for years and a stock owner since it was Southern Bell --- I am thoroughly impressed with the AT&T store at White Oak. This is a direct reflection on Elona and her leadership. Along with Justin and Ileana, Elona deserves the highest praise; thank you one and all.

    Lee Smith
    Response from AT&T
    Hi Lee Smith. We work hard to staff our stores with knowledgeable and friendly associates. Hope to see you again!
  • full starfull starfull starfull starfull star5
    Raven was great when I showed up unexpectedly a few nights ago. She immediately helped me and made the process of getting our new phones very easy and she thoroughly explained everything. We appreciate you Raven. Thanks for an excellent customer service experience!
    Response from AT&T
    Hello Cap M, Serving our customers with the best service possible is something we strive for every day. We sincerely appreciate you and all our customers!
  • full starfull starfull starfull starfull star5
    INCREDIBLE SERVICE FROM ELONA. I have been on the phone with customer service every other day for one month and Elona new to this store, fixed my problem in less than an hour. Welcome to North Carolina. Great Great service. Most of all Knowledgeable. Thank you.
    Response from AT&T
    Hello Barbara M Your experience in our store matters to us. We work hard to staff our stores with knowledgeable and friendly associates. We sincerely appreciate you and all our customers!
  • full starempty starempty starempty starempty star1
    We traded 3 phones in and added 3 lines. They never gave me credit for the trade-ins. I have been paying for three installments. They said it would take a few months to clear up. I have paid close to $1000.00 that I shouldn’t have. The store and the 800 customer service state that it was a mistake. They even have the tracking numbers from when the store shipped the phones to there warehouse. The warehouse shows they received the phones. They even have the IMEI numbers. They keep stating that I should be getting a credit to my account shortly The trade in happened close to a year ago. Still NO CREDIT. Next step small claims court . Avoid AT&T at all cost.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

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