AT&T Store Philadelphia East Market Street

Day of the WeekHours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
1100 Market St
Unit R-103
Philadelphia, PA 19107
US
Our store is located on the corner of 11th & Market Streets. We're across from the PNC Bank and CVS Pharmacy.Schedule an appointment
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3.0 out of 5.0full starfull starfull starempty starempty star
(11 Reviews)

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

AT&T Protect Advantage
No phone insurance? Let’s fix that. Protect your device against damage, loss, theft, and get expert technical support. Open enrollment ends 3/31/21.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.​
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Philadelphia's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.

Special offers and new phones for Philadelphia

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.
    10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Philadelphia

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Philadelphia?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Philadelphia Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the East Market Street AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Special Information
Our store is open while improvements are being made to the pavement. Please use our side entrance.
manager photo
Meet our manager
Shamika leads the team of friendly experts at the East Market Street AT&T store and has been with AT&T for 5+ years and is proud to serve the Philadelphia community providing the best in wireless and entertainment solutions. Shamika is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Shamika leads the team of friendly experts at the East Market Street AT&T store and has been with AT&T for 5+ years and is proud to serve the Philadelphia community providing the best in wireless and entertainment solutions. Shamika is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    0n 11/17th I went to AT@T store at 1100 Market Street. Explain my voice problem to employee concerning voice mail. He checked and said that I Needed a new phone. After arriving home, I tried to set up voice mail on new phone. Still unable to.I repeadly called store that same night and left a message "do not send my old phone back because that apparently was not the problem. I went back to the store. the next morning and explained that I was having the same problem and that I wanted my old phone. He replied, I sent it back. I then responded, "WHY" I left you a message the same night, telling you not to send my old phone back. My point is if a customer has 14 days to change their minds, why would you send their old phone back? That makes no sense!!!! Lastly I called tech support on 11/20/21, a.m., and was told that all "AT@T customers are having voice mail problems actually,for awhile. There's a glitch in the system. No AT@T Customer can access their voice mail. Now I'm stuck with a phone I don't need. Not to mention. I haven't had a plan in a year. The last thing I need is a large cell phone bill for nothing. Also, tech support also stated that all your employees were aware of the problem. Did he need a commission that badly. Please advise!
  • 1 out of 5full starempty starempty starempty starempty star
    Trash. This place will take your money. They’re scam artists. They sold me a defective phone that I had for two days and wouldn’t let me exchange it.
    Response from AT&T
    Hi Janine c. We certainly want you to feel welcome in our store. Please contact us at the store 215.567.1418
  • 1 out of 5full starempty starempty starempty starempty star
    Horrible. They sold me a defective phone on 8/19and expect me to be responsible. When I asked for the manager’s contact info I was told She’s on vacation”. Do NOT go there!
    Response from AT&T
    Hello Janine C. Our number one goal is to provide you with an exceptional customer experience. We will work with our employees to ensure you are provided with the customer service you deserve. Please contact us at the store so that we can further assist you with this issue, ask for Markus.
  • 1 out of 5full starempty starempty starempty starempty star
    The assistant store mgr is rude and needs more training via customer service and her job as a whole. This type of service will have a lifelong At&t customer never using their services again.
    Response from AT&T
    Hi A. We do our best to equip our team to assist our customers. We're sorry we fell short of your expectations. Please contact us at the store so we can help resolve any issues you have, ask for Markus. Thanks!
  • 1 out of 5full starempty starempty starempty starempty star
    She was rude didn’t know her job and cancelled a order that she was not too. The worst customer service ever. Go to another store she was the biggest liar around.

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