AT&T Store New Caney Porter Valley Ranch

In-store shopping
Curbside pickup
In-store pickup
Map of 11971 N Grand Pkwy E in New Caney
Get directions to AT&T Store at 11971 N Grand Pkwy E New Caney, TX
View:
Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 7:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

11971 N Grand Pkwy E
Ste. 500
New Caney, TX 77357
US
Located right across from The Toasted Yok Cafe

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for New Caney

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • NEW PHONE
    Google Pixel 6

    Phone

    Learn how to get the new Google Pixel 6 for for $15/mo. No trade-in required.​ See offer details.
    15.00
    /mo.
  • New iPhone
    Apple iPhone 13 Pro

    Phone

    Learn how new and existing customers get iPhone 13 Pro for up to $800 off with eligible trade-in. See offer details.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in New Caney

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in New Caney?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the New Caney Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Valley Ranch AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Valley Ranch AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Hopefully you’ll luck out and be Front Row Joe! If that doesn’t happen there is plenty of available parking around the store.
manager photo
Meet our manager
Aaron leads the team of friendly experts at the Valley Ranch AT&T store and has been with AT&T for 3+ years and is proud to serve the New Caney community providing the best in wireless and entertainment solutions. Aaron is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Worse experience ever at this location!! I walked into this location to ask about upgrading my phone to the iPhone 13 max and the employee was obviously trying to convince me to just do it on my app so that he wouldn’t have to be bothered with helping me!!!! If I wanted to do it all on my app I would have!! I came into the store for a reason!!! I had questions!! I wanted to talk to someone!!! When I tried asking him questions he made me feel stupid for asking!!! I then asked about bill discounts for first responders/ emergency personnel and he responded “ it is all on the app” I said “ can someone just help me with it, I don’t know how to add that through the app” again he smirked and looked at me like I was stupid!!! I have never been treated so horribly in my life!!!!!!! I just left without getting any help at all!!!! Whatever happened to customer service????
  • full starfull starfull starfull starfull star5
    Realizing this store had only recently opened, I read some reviews prior to my visit. Those reviews were not positive, but were also not correct as far as I can see. I came in to purchase a new Iphone 12Pro Max and the appropriate accessories upgrading from my 7. Derek welcomed me immediately, let me know he would serve me as soon as he finished setting something up for the current customer, then determined what I wanted and made every effort to ensure I got exactly what I was asking for. His service went above and beyond what I have experienced in the past, and was professional, friendly and appreciated. The other individual working at that point also appeared to exemplify the same standards in his dealings with those customers I saw him deal with. I couldn't have asked for a better experience.
  • full starfull starfull starfull starfull star5
    My experience in this store was phenomenal. Tony and Aaron were why I chose AT&T. They were able to get me deals that I couldn't even find online. They were not there just to sell, they were there to help. They helped me save a lot of money and they were very professional. I was able to get 5 new phones and home internet for a fraction of the price of the other companies. I shopped around and they were the best ones. I highly encourage anyone that needs any service because Tony and Aaron will help you.
    Response from AT&T
    Hi Jonathan Serrano. We work hard to staff our stores with knowledgeable and friendly associates. We sincerely appreciate you and all our customers! Thank you for the amazing feedback, we hope to see you again!
  • full starfull starfull starfull starfull star5
    This is the best AT&T store in Tx. Maria has been more help than anyone I have met with AT&T, she knows her stuff and was great and a ton of help. Aaron the store manger is great to and they both go out of there way to help there customer. Thank y’all so much. If you need phone service go see Maria...
    Response from AT&T
    Hello Chris. Thank you for the amazing feedback and review. We are happy that you had a wonderful experience in our store. Come back and visit soon!
  • full starempty starempty starempty starempty star1
    Store website and hours on the door say they open at 10am on sundays. We Showed up at 1030am sunday, doors were locked, lights were on. Waited until 11am. 2 workers walked up , unlocked door and never spoke or acknowledged that we were standing there. Workers went in and locked the door back. Finally about 10 after 11 they unlocked the door. So point of the store , they don't open at 10 or 11 on Sunday.... they appearly open when they get there.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

More locations in the New Caney area

  • AT&T Store Kingwood 300 Northpark Drive

    10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 11:00 AM - 6:00 PM
    300 Northpark Drive
    Ste 450
    Kingwood, TX 77339
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices, Prepaid - GoPhone Refill, iPhone Repair, Screen Repair
    4.25 mi to your search
  • AT&T Store Kingwood Kingwood

    9:00 AM - 8:00 PM 9:00 AM - 8:00 PM 9:00 AM - 8:00 PM 9:00 AM - 8:00 PM 9:00 AM - 8:00 PM 9:00 AM - 8:00 PM 11:00 AM - 7:00 PM
    4536 Kingwood Dr
    Kingwood, TX 77345
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices, Prepaid - GoPhone Refill, iPhone Repair, Screen Repair
    6.48 mi to your search
  • AT&T Store Humble Humble

    9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 8:00 PM 11:00 AM - 8:00 PM
    19727 Highway 59 N
    Humble, TX 77338
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices, Prepaid - GoPhone Refill, iPhone Repair, Screen Repair
    9.02 mi to your search

Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

Want to stay in the loop?

Sign up for the latest deals, product news, and more from AT&T.
By submitting your email address, you agree to receive future emails from AT&T and its family of companies. We’ll email you offers and promotions about AT&T products and services.
Thank you! Your email has been successfully submitted.Your email was unable to be submitted at this time. Please, try again later.