AT&T Store New Caney Porter Valley Ranch

Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 7:00 PM
11971 N Grand Pkwy E
Ste. 500
New Caney, TX 77357
US
Located right across from The Toasted Yok Cafe
(281) 354-3263(281) 354-3263

To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.


• Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.


• We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.


• We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.


• Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.


HBO Max - Discover a new streaming experience
We're adding HBO Max to select plans and packages. Now get even more entertainment with wireless, TV, or internet.
Back to School
Home or away, go back to school with the best deals. Check out the AT&T's back to school shopping guide for ideas & deals on the latest phones, tablets & accessories. .
Fast. Free. Convenient with curbside delivery
Place your order online, then visit our store to pick up your order with our NEW curbside delivery! Subject to availability. Order must be placed by 4pm local time. Restrictions apply.
INTRODUCING AT&T TV
AT&T TV combines Live TV, a huge On Demand library, Cloud DVR storage, Voice Control, plus access to 5000+ TV & music apps all in one device!
5G Phones From AT&T
Experience the future of mobile communication now─with AT&T 5G phones like the Samsung Galaxy S20 5G, Samsung Galaxy Note10+, LG V60 ThinQ 5G & more. Limited AT&T 5G availability. May not be available in your area. See att.com/5Gforyou for 5G coverage details
AT&T has the fastest wireless network in Houston
New nationwide results from Speedtest® by Ookla are confirming what our wireless customers already are enjoying.
YOUR DEDICATION. OUR APPRECIATION.
Learn how to get unlimited wireless for less than $27/mo. for four lines.
Get our lowest price ever on fiber-fast internet
For a limited time, enjoy Internet 300 for the price of Internet 100 - that's 3x the speed for more surfing, streaming, and gaming.

Special offers on your favorite phones

  • iPhone SE (2020)

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • Samsung Galaxy S20 5G

    Learn how to get the Samsung Galaxy S20 5G for $15/mo. when you buy online. Req's new line, qualifying installment & unlimited plan.
  • iPhone 11

    Learn how to get up to $350 in bill credit when you buy an iPhone 11 online. Req's new line, qualifying installment & unlimited plan.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG V60 ThinQ 5G

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID iPhone SE (2020)

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the New Caney Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected & entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We’re conveniently located in your area and love assisting you, our neighbors with all your wireless and entertainment needs. Drop by and see us today! Oh, and did I mention, we have internet packages and an unbeatable selection of wireless accessories you’ll want to check out too!
Where to Park
Hopefully you’ll luck out and be Front Row Joe! If that doesn’t happen there is plenty of available parking around the store.
manager photo
Meet our manager
Javier Cruz has shown his dedication and passion to help each and every customer to find the best solution every time. When Javier Cruz is not in his store assisting customers and his sales associates, he is out in the surrounding areas getting to know his neighbors, business owners, First Responders and Military Veterans which are all equally vital. Feel free to stop by the store to experience a warm welcome and superior customer service. We look forward to meeting you!
manager photo
Meet our manager
Javier Cruz has shown his dedication and passion to help each and every customer to find the best solution every time. When Javier Cruz is not in his store assisting customers and his sales associates, he is out in the surrounding areas getting to know his neighbors, business owners, First Responders and Military Veterans which are all equally vital. Feel free to stop by the store to experience a warm welcome and superior customer service. We look forward to meeting you!

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Store website and hours on the door say they open at 10am on sundays. We Showed up at 1030am sunday, doors were locked, lights were on. Waited until 11am. 2 workers walked up , unlocked door and never spoke or acknowledged that we were standing there. Workers went in and locked the door back. Finally about 10 after 11 they unlocked the door. So point of the store , they don't open at 10 or 11 on Sunday.... they appearly open when they get there.
  • 5 out of 5full starfull starfull starfull starfull star
    Peggy LaFont assisted with adding an I pad. Great customer service, we always refer her to our friends. Thank you Mike
    Response from AT&T
    Hello Mike Richard! Our number one goal is to provide you with an exceptional customer experience.
  • 2 out of 5full starfull starempty starempty starempty star
    No good service, everytime I go in to this location they tell me I can't make payments there and they make you wait long periods before your helped.
    Response from AT&T
    Hello Helen B. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
  • 5 out of 5full starfull starfull starfull starfull star
    All good, went back and forth several times, we visited the Humble store where we had problems that they could not seem to figure out. Spent almost 2 hours there. But the Valley Ranch store was able to get us sorted out fairly quickly. New Phones and internet and a new landline. Great Job..
  • 5 out of 5full starfull starfull starfull starfull star

More locations in the New Caney area

Want to stay in the loop?

Sign up for the latest deals, product news, and more from AT&T.
Thank you! Your email has been successfully submitted.Your email was unable to be submitted at this time. Please, try again later.
By submitting your email address, you agree to receive future emails from AT&T and its family of companies. We’ll email you offers and promotions about AT&T products and services.