AT&T Store South Charleston Southridge
Day of the Week | Hours |
---|---|
Monday | 9:00 AM - 8:00 PM |
Tuesday | 9:00 AM - 8:00 PM |
Wednesday | 9:00 AM - 8:00 PM |
Thursday | 9:00 AM - 8:00 PM |
Friday | 9:00 AM - 8:00 PM |
Saturday | 9:00 AM - 8:00 PM |
Sunday | 11:00 AM - 6:00 PM |
You can schedule an appointment at this store and visit on your schedule.
Everyone gets our best deals! Come visit the South Charleston store and take a look at the current iPhone deals.
Special offers and new phones for South Charleston
SMARTPHONE
Samsung Galaxy S22 Ultra
Learn how new and existing customers get $800 off with qualified trade-in or trade-in a Galaxy phone. Any year. Any condition. See offer details.Smartphone
Samsung Galaxy A53 5G
Get the new Samsung Galaxy A53 5G featuring 6.5-inch display, triple rear cameras and powerful battery. Shop AT&T for the best Galaxy A53 deal.SMARTPHONE
iPhone SE (2022)
Featuring lightning-fast A15 Bionic chip, 5G support, big-time battery life and a superstar camera. Plus, the toughest glass in a smartphone and a Home button with secure Touch ID.Smartphone
Google Pixel 6
Learn how to get Google Pixel 6 for FREE with eligible trade-in. See offer details.AT&T PREPAID
AT&T PREPAID SIM Card
Learn how you can get an AT&T PREPAID SIM card for FREE for a limited time. See offer details.
About the South Charleston Store



Our Services
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions

What our customers are saying
- August 18, 2021
5
I went in to get a new phone, I spoke with Robert. He was very nice and professional. I highly recommend him.Response from AT&TAugust 20, 2021Hi Lisa T! Wonderful hearing that you had a great experience with Robert! Thank you for giving us the opportunity to work with you and for sharing how we did! - July 30, 2021
5
Excellent customer service!Response from AT&TJuly 31, 2021Hi Nicholas K. Thank you for giving us the opportunity to work with you! We appreciate you taking time to let us know we are meeting our commitment of providing every customer Excellent customer service! - April 1, 2021
2
Beware of misleading sales pitch!
I recently visited the ATT store to take advantage of the phone exchange promotion. Samsung $800 credit. The sales associate took my old phone (not in a case nor had a screen cover) reviewed the value of my old phone utilizing ATTs system. I was told it was worth $800. Great! I could get credit towards my new phone, practically an even exchange. I received my new phone in the mail and all I needed to do was transfer my old phone information over. I was given 30 Days to return my old phone for the credit.
I returned to the store within 10 days. A new associate helped me with receiving my $800 credit. At this time using the same method as the first associate I was told my phone was only worth $13 credit and I would be responsible for the remaining balance! Store management sided with the new associate and said it was out of their hands and that I could return the new phone. Not so good! Reluctantly I did want to return the phone. At this time they wanted to charge me the restock fee of $50 dollars. However, after some persuasion the store managers, they did waive the fee.
I would also add, the price they quote you for your old phone is just that “a quote”. Once it gets turned in and sent away it is reevaluated and that is the end all credit you will receive. Way too late to return nor get your old phone back! In addition, this promotion is a monthly credit and is essentially a backdoor way for you be under contract. Paying off the new phone early you will lose what remainder credit balance you have.
BUYER BEWARE of this promotion and be cautious of deceptive and unethical employees. Thank you Jonas for a proper and truthful evaluation, even if it wasn't what I wanted to hear. - March 29, 2021
5
Had a problem with my camera that uses a SIM card. Store employee “Jonas” worked for over an hour and was able to update my account and get the device up and running again. This is just one of several examples of why I make the 60 mile round trip drive to this store. Friendly staff and they are knowledgeable. Thanks!Response from AT&TApril 5, 2021Hello Chris S. Our number one goal is to provide you with an exceptional customer experience. Thank you for giving us the opportunity to work with you. - March 5, 2021
5
Our greeter and closer was Morgan. We walked in to ask about the first responder and Vetrans discount which we were directed to do by ATT via phone and unfortunately we do not qualify because we are not on an unlimited plan. Now normally I would walk out after that but because of Morgan’s knowledge and her no-nonsense approach and ability to accurately set the expectation, we then sat and talked about an upgrade as well as possible repair to one of our phones. When we are ready, we will be back to your store and ask for Morgan specifically. Great job setting the tone and being able to turn a possible walkout ( due to bad news and inaccurate info from corporate who never even looked at our account) into a possible sale later down the road. Your team shows that not only are they there for US, but they know the meaning of retention in such a fast paced market! Good job girl!!! See I soon! Send her to south Charleston to teach them some manners!!!!!Response from AT&TMarch 8, 2021Hello Jackie and Amy! Our number one goal is to provide you with an exceptional customer experience. Thank you for taking time to let us know about your experience with Morgan. We look forward to seeing you again!
Cellphones, plans & accessories
AT&T PREPAID
POPULAR SMARTPHONES
ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
Frequently asked questions
More locations in the South Charleston area
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