AT&T Store Charleston Towne Center Mall

In-store shopping
In-store pickup
Map of 3000 Charleston Town Ctr in Charleston
Get directions to AT&T Store at 3000 Charleston Town Ctr Charleston, WV
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Day of the WeekHours
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday12:30 PM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

3000 Charleston Town Ctr
Space 2067
Charleston, WV 25389
US
Located on the 2nd floor across from Gamestop on the JCPenny end of the mall.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Charleston

  • Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • NEW ANDROID PHONE
    Google Pixel 6

    Smartphone

    Learn how to get Google Pixel 6 for FREE with eligible trade-in. See offer details.
  • New Phone
    Samsung Galaxy S21 FE 5G

    SMARTPHONE

    Learn how everyone gets Galaxy S21 FE 5G for $15/mo. with no trade-in required. See offer details.
    15.00
    /mo.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $800 off with eligible trade-in.​ See offer details.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how to get $200 off Apple Watch with more trade-in options. See offer details.
  • AT&T PREPAID
    Prepaid phone plans in Charleston

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Charleston?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Charleston Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Charleston Town Ctr AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Charleston Town Ctr AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Plenty of parking available in Parking Garage.
manager photo
Meet our manager
Paul leads the team of friendly experts at the Charleston Town Ctr AT&T store and has been with AT&T for 17+ years and is proud to serve the Charleston community providing the best in wireless and entertainment solutions. Paul is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Had to return to the store today due to some things not being completed by the associate the day before. Received assistance from Cynthia, she was amazing! I wish she had handled our transaction the day before.
    Response from AT&T
    Hi! We know that first impressions are very important. We do our best to equip our team to assist our customers.
  • full starempty starempty starempty starempty star1
    Horrible customer service! Sales Associate very rude and unwilling to answer questions (maybe she thought she was "protecting" her commission? maybe just did not have technical knowledge?). Sales Associate did her best to belittle and berate me. So, feeling entirely unwelcome, I went to the AT&T store on MacCorkle Avenue to make my purchase. The MacCorkle Avenue store has excellent customer service!
  • full starempty starempty starempty starempty star1
    I probably should have gone here than in Kanawha City. I have been overcharged for over a year and a half and I figure that AT&T owes me about 1,300.00 dollars but I know that we will never get it back because I have talked to managers and a dozen workers and noone will help us. I cant really express what we feel about this company but any phone service would be better. Since the company isn't going to help me we are going to switch at the end of the month. We have been with AT&T for over 25 years. This is so sad that they cant fix this and losing a customer who always pays their bill on time and bought I don't know how many phones. Someone should have listened!!!
  • full starfull starfull starfull starfull star5
    Good experience. Positive experience and quick service. Rep was very engaging and pleasant!
  • full starfull starfull starfull starfull star5
    Hunter, was awesome. He helped me get everything I needed done.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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