Payment tracking

Find out what to do if your payment is rejected.

Find out why your debit card payment was not processed.

Understand the steps you can take to verify that your payment was received, and to what you can do if it’s missing.

Find out why your debit card payment was not processed.

Report a payment is an option for customers that are required to make a payment on a certain date that gives them the opportunity to report that they will either mail in a payment or pay at an Authorized Payment Location.

Learn what to do when you make a wrong online payment.

Learn what to do when getting an error during payment.

Learn about online payments.

Your billing and payment information may not be available because you have not received your first bill yet, or because our billing system is not currently available.

Learn what to do if your payment is rejected.

If your online payment has not yet been processed and is pending, you can delete it.

It depends on how you pay your bill.