Mantén tu dispositivo cargado en cualquier lugar con este cargador portátil magnético compacto de color negro, diseñado para ofrecer velocidad, seguridad y comodidad. Ofrece una carga hasta un 80% más rápida que los cargadores estándar, mientras que su avanzado núcleo de batería ayuda a reducir el calor y a mejorar la seguridad, que lo hace perfecto para viajar, incluso en avión. Gracias a su cable USB-C integrado, su pantalla digital inteligente y la posibilidad de cargar varios dispositivos a la vez, puedes tener tus dispositivos listos para cuando los necesites.
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Q: How do you charge this thing
2 days ago
1 Answer
A: Hello Rubenh. Thanks for your question! 🙋♀️
To charge your AT&T 10K Semi Solid Power Bank, use its built-in USB-C cable or the input-capable USB-C port to connect it directly to a compatible USB-C wall charger adapter.
AT&T Care - Isabella
a day ago
Helpful?
Q: My product is not working. No charging, says 100% when plugged in but will not charge anything or turn on when off charger.
6 days ago
1 Answer
A: Thanks for bringing this to our attention. We're here to help you get a replacement for your new AT&T 10K Semi Solid Power Bank Wireless Charger with Type C Cable.
The good news is that AT&T branded accessories are covered by a one-year limited warranty. Just bring your proof of purchase and the case to your nearest AT&T store. You can learn more about accessory exchanges here:
🔗 http://sm.att.com/434fc598
For immediate, one-on-one help with your AT&T service, feel free to DM us on our official support channels:
✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
AT&T CARE - Pablo
5 days ago
Helpful?
Q: What does 'Semi Solid' mean, in terms of the technology? Is this a partial solid-state battery? How is this different from the AT&T Essentials 10K PD 20W Power Bank, that is less than half the cost?
a month ago
1 Answer
A: Thank you for reaching out with your questions about our charging lineup. We appreciate your interest in the AT&T 10K Semi-Solid Power Bank Wireless Charger and are happy to clarify how its battery technology works compared to our Essentials line. The main differences are found in its higher energy density, which makes it a compact, lightweight accessory, as well as its enhanced safety and much better long-term sustainability. It justifies its cost by featuring the next-generation battery core, an integrated USB-C cable, and a smart digital percentage display. If you want to order today, we can help you directly through any of our support channels below.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
a month ago
Helpful?
Q: Am I supposed to just put my phone on it to work after the pack is charged? Because it isn't doing anything
a month ago
1 Answer
A: Sara, we are happy to help get your AT&T 10K Semi Solid Power Bank Wireless Charger working! Because it is a portable power bank, it requires a quick manual turn-on to start charging. Please press the power button on the side of the power bank once, you should see the digital LED display light up to show it is awake. Then, place your phone flat and centered directly over the charging zone. If it still doesn't register, try temporarily removing your phone case, as thick materials or metal plates can block the wireless signal. If you still have trouble, please send us a direct message, so we can look into a replacement under warranty for you!
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
a month ago
Helpful?
Q: How to charge the power bank
2 months ago
1 Answer
A: Thanks for bringing this to our attention, Josiah. We can certainly help you learn how to use your new AT&T 10K Semi Solid Power Bank Wireless Charger with Type C Cable.
Please follow these quick steps to charge your new power bank:
1️⃣Plug in a USB-C cable: Connect a USB-C cable to the power bank's input port and plug the other end into a compatible wall charger.
2️⃣Monitor the display: The smart digital LED display will turn on and show the rising battery percentage to indicate it is actively recharging.
3️⃣Disconnect: Once the digital display reads 100%, the power bank is fully charged and ready to use.
We always have your back! If you ever need help with your AT&T service, message our team anytime on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for being part of the AT&T family!
AT&T Care - Pablo