AT&T Store Bessemer McCalla

Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
4949 Promenade Parkway
Bessemer, AL 35022
US
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4.4 out of 5.0full starfull starfull starfull starhalf star
(49 Reviews)
Map of 4949 Promenade Parkway in Bessemer

Our top priority is to keep our valued customers, employees, and communities safe. We appreciate you taking note of some recent changes and new options we have added to best serve you.

• We’re now offering more ways to serve you! Curbside service, touchless transactions, and in many areas, no-contact delivery with virtual set-up is now available.

• To ensure social distancing and safety, we are limiting the number of people we can assist in-store. The myAT&T app and att.com are convenient options for bill payments, accessory purchases and device upgrades to help save you time.

• Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them. We appreciate your partnership in keeping our communities safe and healthy.

 •  Hand sanitizer is available in all our locations for both customers and employees. Surfaces are cleaned and sanitized at regular intervals throughout the day.  

Apple Watch Series 6
The future of health is on your wrist. Learn how to buy one Apple Watch and get $200 off the second one.
See offer details
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
Apple iPad
Delightfully capable. Surprisingly affordable.

Special offers and new phones for Bessemer

  • AT&T iPhone 11

    SMARTPHONE DEALS

    AT&T has great deals on the latest phones like the iPhone SE, iPhone 11 & iPhone XR. Get your new iPhone with AT&T the fastest network for iPhone.
  • AT&T iPhone SE

    SMARTPHONE

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • AT&T Samsung Galaxy Note20 Ultra 5G

    SMARTPHONE

    Learn how to get the new powerful Samsung Galaxy Note20 Ultra 5G for $300 with trade-in. Req's elig. Unlimited plan, installment agmt and trade-in of elig. phone.
  • AT&T Right To You
    AT&T Right To You

    FREE PERSONAL DELIVERY

    Personal delivery. Expert setup. All free. Get delivery and expert setup as soon as today.
    AT&T Right To You℠ subject to availability. Select areas only.
  • AT&T PREPAID
    Prepaid phone plans in Bessemer

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Bessemer?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Bessemer Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Mccalla AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Where to Park
Hopefully you’ll luck out and be Front Row Joe! If that doesn’t happen, and our front lot is full, we have additional parking beside the store that can be accessed from either side of the building.
manager photo
Meet our manager
Brian leads the team of friendly experts at the Mccalla AT&T store and has been with AT&T for 9+ years and is proud to serve the Bessemer community providing the best in wireless and entertainment solutions. Brian is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Brian leads the team of friendly experts at the Mccalla AT&T store and has been with AT&T for 9+ years and is proud to serve the Bessemer community providing the best in wireless and entertainment solutions. Brian is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    I called AT&T customer service to get information on AT&T TV & Internet and they couldn’t help me. Came in the location and spoke with James and let me tell you about this experience. This young man was so polite and had a positive tone the entire conversation. I told him I currently had spectrum a it was $160 or more. He asked what i like to watch alone with my family and we selected the choice package. He was so pleasant and walked me to the tv so I could see how it really works. He gave me an estimate of my bill alone with signing me up for it on my device. Thanks to this young man and I wish him a great success with the company. First time coming to this location and I’ll be back to switch my services from T-Mobile
    Response from AT&T
    Hello Ashley. We are so happy you had a great experience with James at our location. We strive for everyone to have a positive experience in the store. We will be looking forward to your next visit with James!
  • 5 out of 5full starfull starfull starfull starfull star
    What could I say about my rep James besides very courteous, heart warming and has the best attitude. I came in to upgrade my kids phone and looking into Apple watches. James let me know of all the deals and promotions AT&T was offering and saved me so much money. I even traded my kids phone in plus got 3 Apple watches. I have been to a few stores and from his customer service I’ll be sure to go back to McCalla. What really caught my eyes was when I told him what I wanted he wrote it down on a note pad so I wouldn’t have to repeat myself more than once. You can tell when a person really want to help or when they putting on but I notice from the laugh and jokes he really wanted to make sure I was happy in a timely manner. We laughed and joked but he got the work done so quickly. To the management team and upper management I see this young man is striving for the best. Thanks AT&T McCalla and I hope to see James in leadership very soon.
    Response from AT&T
    Hello D. Hogan We are extremely proud you had a great experience in the location with James. We strive to have a great experience with all guest in the store! We look forward to servicing you again.
  • 5 out of 5full starfull starfull starfull starfull star
    James have some of the best customer service i have ever got. We laugh and joke but he make i am taken care of. I told him dont worry next week ill be back for more lines on my account
    Response from AT&T
    Hi Ricardo! We want all of our customers to be given exceptional service every visit. Thank you for the kind words about James and we hope to see you in store again soon!
  • 5 out of 5full starfull starfull starfull starfull star
    Amazing customer service. James displayed positive energy and excelled with everything I needed. I have came to this store a few times and he always gave the best customer service.
    Response from AT&T
    Hi Andrea! We work hard to staff our stores with knowledgeable and friendly associates and we are so happy that James provided you with excellent customer service. We hope to see you in store again soon!
  • 5 out of 5full starfull starfull starfull starfull star
    This one’s for DJ! Very professional,smart, Great attitude, and knowledgeable. Very interested in getting my problems And needs taken care of, and took his Time to get the job done right, the first time. I’ll give you an example: I bought a new screensaver for my iPad 11. There was a bubble, maybe a tiny one. I saw it and didn’t say anything. Dj saw that bubble and pointed at it. And I quote:” This better look like my iPad when I’m finish! No customers going to leave with something I wouldn’t take home myself!”
    Plus, I had a problem with my Sim card. He took the time to explain the reason why this happened. And made sure that I understood it. When I come back I’m going to visit my man DJ!!! And this is why I choose AT&T! A.k.a. customer service!
    Response from AT&T
    Hello Christopher, Thanks for stopping by the location. I am so happy you had a great experience with DJ!! We strive to make sure everyone has a great experience in the store. DJ will be looking forward to helping you again!

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