AT&T Store Birmingham State Farm Pkwy

Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
220 State Farm Pkwy
Ste 104
Birmingham, AL 35209
US
We are located on State Farm Pkwy, across the street from Walmart.
(205) 912-7600(205) 912-7600
Your device, your way, on your schedule
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3.8 out of 5.0full starfull starfull starfull starempty star
(45 Reviews)
Tell us where you work! Visit us to see if you qualify for GREAT SAVINGS on our BEST UNLIMITED PLAN on AMERICA’S BEST NETWORK!
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Shop and delivery your way

  • Shopping cart

    Buy online pick up in store

    • Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
    • Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
    • Allows the opportunity to touch and feel the device without waiting for shipment to arrive
    • Get product advice and support from an AT&T expert while you’re in-store.
  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online
  • Ready to go

    In-person delivery and activation

    • You pick the time and place for the AT&T Ready to GoSM expert to deliver your new device
    • Your new device will be delivered for free the very same day and set up just the way you want it
    • Your expert will sync your apps, music, contacts, and photos onto your new device and make sure everything is running smoothly.
    • If you don’t find the exact accessories you’re looking for online, we’ll also come stocked with all the essentials like cases, chargers, screen protectors, and more for you to try out.

About the Birmingham Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected & entertained is our thing! From the hottest phones to TV services that you can walk out watching, we've got you covered. We’re your one-stop shop in Homewood, AL. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our store. We’d love to get to know you.
manager photo
Meet our manager
If the face looks familiar, that’s because you’ve seen CJ at one of the local AT&T stores before! He has many years under his belt with us. An avid leader and mentor, he loves his job, employees, and the community he serves. CJ and his team are here to match you with the perfect wireless, internet and entertainment solutions for your family. Plus, he has Business Experts readily available to help with your small business needs too! We’d love for you to stop in and say hi!
manager photo
Meet our manager
If the face looks familiar, that’s because you’ve seen CJ at one of the local AT&T stores before! He has many years under his belt with us. An avid leader and mentor, he loves his job, employees, and the community he serves. CJ and his team are here to match you with the perfect wireless, internet and entertainment solutions for your family. Plus, he has Business Experts readily available to help with your small business needs too! We’d love for you to stop in and say hi!

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    My mother and I visited the AT&T store to switch her service from post pay account to prepay. The reps ignored my mom and told her to call customer service for her problem after she refused to open a new line with a new number. They walked around us for at least 30 to 45 minutes while we struggled to resolve the matter on our own phones to the general customer line and pre-pay service line. Two different ATT phone reps said that the store reps should have handled the switch once we came into the store. At one point, the male in-store rep, Matthhew H., started acting obtuse and willfully ignorant of what my mother needed despite him being available directly and indirectly to hear us plainly state our objective while visiting the store. The other sales rep. willfully ignored our product questions with a smirk and air of pettiness and unprofessionalism. We were in the store over 90 minutes and both reps refused to even look up my moms mobile account in order to provide an in-store solution or contact internal support on my mother's behalf. Then they wanted to argue with me and double down in their ignorance and unprofessional behavior. Later after we left and went to the car, Matthew flipped me the bird. The level of disrespect and uncivil actions towards us was just OUTRAGEOUS! Store @ 202 State Farm Parkway, 35209. Thank God the phone reps tapped the entire interaction and apologized for their behavior in the store. However I have not heard back from the story's manager, area manager or regional director. I hope they take this matter seriously and review store videotape and the notes in the system from the customer service rep and his manager who could hear and tape the verbal interaction and pettiness of the store reps.
  • 1 out of 5full starempty starempty starempty starempty star
    My father bought a new IPhone XR and the representative didn’t help him with extracting his contacts from his old phone to the new phone. I will be contacting the regional or area manager to provide more details of this situation. It was very poor customer service at this location.
  • 1 out of 5full starempty starempty starempty starempty star
    I am forwarding this note as an expression of my grave dissatisfaction, disappointment, and frustration with my visit to the AT&T Home Entertainment Center at 220 State Farm Parkway, Ste 104 on Friday evening, March 15, 2019. It is my hope that this note will illuminate the lack of support for customers, the lengthy wait just to be properly addressed, and the blatant disregard for the value of the customer to your organization.I visited the location on State Farm Parkway on Friday evening to inquire about a matter. I sat patiently while others were being tended to. Of the two support people in the center, no one acknowledged my presence for almost 15 minutes. I felt insulted that no one at least gave notice that I would be addressed after the others that were being waited on. No looks in my direction – nothing. As far as I am concerned, this lack of orientation toward complete customer support greatly detracts from your brand, vilifies your core service values and leaves me wondering what type of training has been applied to that center, from management down through the support staff.I am asking that your organization please address these grave concerns in a timely manner with management at that facility and especially the male and female support personnel on duty at that time. My hope is that others do not have to endure the frustration I had to contend with on Friday evening and that notice does not become highly pervasive to others that service at this facility is awful.
  • 5 out of 5full starfull starfull starfull starfull star
    Terry was AUsome, he was very knowledgeable, he downloaded my important stuff and made it a fast experience. Thank you Terry
  • 5 out of 5full starfull starfull starfull starfull star

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