AT&T Store Fairbanks Aurora Center

In-store shopping
Curbside pickup
In-store pickup
Map of 407 Merhar Ave in Fairbanks
Get directions to AT&T Store at 407 Merhar Ave Fairbanks, AK
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Day of the WeekHours
Monday10:00 AM - 6:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

407 Merhar Ave
Fairbanks, AK 99701
US
We are located off of Johansen Expressway, across from Barnes & Noble.

Special offers and new phones for Fairbanks

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About the Fairbanks Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Aurora AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Aurora AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Marinna Perme leads the team of friendly experts at the Aurora Center AT&T store and has been with AT&T for 5+ years and is proud to serve the Fairbanks community providing the best in wireless and entertainment solutions. Marinna is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Purchased a replacement phone online for In store pickup. Received the email saying phone was ready for pickup. Nobody could find my order until I went back home and called back with the order number from online. Went to pick it up, they made me pay for the phone a second time, after already having a $300 charge on my bank account from the online purchase. A week before Christmas and a refund takes 3 weeks min.
    Response from AT&T
    Hi Patrick K, this is absolutely not the experience we wanted you to have at our location. We apologize for the miscommunication with your online order, and for the issue with the pickup. We work hard to ensure every customer has an exceptional experience in our store, and next time you visit we will ensure that is what you receive. We hope you enjoy your new device and please let us know if you need any help or have any questions about it! We are here to help any way we can.
  • full starfull starfull starfull starfull star5
    My wife and I took our new phones in to the AT&T store on Merhar Avenue December 2nd. We needed everything transferred from our I-phone 10's to our new I-Phone 13 pros. We were helped by Athina. She was outstanding. Patient, professional and knowledgeable. She explained everything about operating the new phones and anticipated questions we might have before we asked. She set up everything on the new phones and put on the protective covers and new cases we had purchased. She was amazing. And Kudos to Daniel. I brought our old phones in the next day after we made sure everything was transferred to the new phones. He was great too. Thank you to Athina and to Daniel.
    Response from AT&T
    Seasons Greetings, Jeff! We are so glad to hear about the service you received by Athina and Daniel during your visits to our store. We strive for exceptional customer service each time you walk through our doors! We hope you are enjoying your new devices, and please let us know if there is anything else you need. We are always happy to help! Have a wonderful Holiday season and we look forward to serving you again soon!
  • full starempty starempty starempty starempty star1
    If I could put a negative mark in front it would be more accurate. AT&T wi-fi pass point network is not secure. It does not matter how much evidence you have to prove they will not do anything to help. They just tell you they are aware of a situation with the account but can not acknowledge it because they could be held responsible. Then they kick you out of the store and trespass you. Alaska's telecommunications is full of fraud and is not regulated lawfully. Don't believe me? Research Alaska's cyber Secuirity and open unsafe networking. Your communications through this company are highly unprotected from outside sources. The employees love to eaves drop and keep sensitive account information from the account holding customer. The ISP i believe is corrupt.
    Response from AT&T
    Hello, We would love to speak with you about your experience in our store. We take customer privacy and personal information very seriously, and take every precaution to keep your information safe and secure at all times. Please contact the store at 907-455-4381 and ask to speak with a manager so we can further assist you. Your experience in our store matters to us.
  • full starfull starfull starfull starfull star5
    After having two bad experiences with the AT&T store on Airport Way, we tried the store on Merhar Ave. What a difference! We got the manager, Athena, on the phone and she was experienced, polite, and helpful. We went to the store to meet her and to thank her in person. Needless to say, we will deal with her from now on. Thanks you Athena! Kudos to you and your staff.
    Response from AT&T
    Hi Greg! We are so happy to hear that Athina was able to help find a solution for you guys. It is our goal here at AT&T to always have the customers leave our store happy. Thank you for your service with us and thank you for choosing AT&T!
  • full starempty starempty starempty starempty star1
    Horrible customer service after you buy the phone they want nothing to do with you. No stars
    Response from AT&T
    Hello Donna Serving our customers with the best service possible is something we strive for every day. Our goal is to provide a better experience in the future.

Cellphones, plans & accessories

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POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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