AT&T Store Ketchikan Ketchikan - the Plaza

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Map of 2417 Tongass Ave in Ketchikan
Get directions to AT&T Store at 2417 Tongass Ave Ketchikan, AK
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Day of the WeekHours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
In-store shopping
Request an Appointment

You can schedule an appointment at this store and visit on your schedule.

2417 Tongass Ave
Suite 109
Ketchikan, AK 99901
US
Located inside Plaza Mall, next to McDonald's.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Ketchikan

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Ketchikan

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Ketchikan?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A12

    Smartphone

    Learn how new and existing customers get the Samsung Galaxy A12 for $1/mo.
    1.00
    /mo.
    Req's 0% APR 36-mo. installment agmt. For well-qual. customers.

About the Ketchikan Store

Authorized Retailer

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking for the hottest new device or an awesome accessory? Our Ketchikan - The Plaza Store location has got you covered. We’re your one-stop shop in Ketchikan, AK. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Ketchikan, AK store located at 2417 Tongass Ave! We’d love to get to know you.
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

AT&T está aquí para que te mantengas conectado con tus seres queridos, tu comunidad, ¡y tu entretenimiento! Hay algo para todos (hay algo para A TI Y A TI):

· Planes ilimitados desde $35 al mes
· Opciones para hacer llamadas internacionales
· Internet para mantenerte conectado en tu hogar
· Opciones de TV con programación en español, los programas más nuevos, ¡y más!

Programa tu cita, compra en línea o visita el sitio de AT&T en español aquí.

Looking for the hottest new device or an awesome accessory? Our Ketchikan - The Plaza Store location has got you covered. We’re your one-stop shop in Ketchikan, AK. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Ketchikan, AK store located at 2417 Tongass Ave! We’d love to get to know you.

What our customers are saying

  • full starempty starempty starempty starempty star1
    The customer service has a Very bad attitude no available face mask in the store. Claiming that i need to provide my own mask. Blaiming the corporate policy.
    T
  • full starempty starempty starempty starempty star1
    Before the last manager left, I'd rate this store & his staff a 5*++. They were always friendly, smiling, & extremely helpful. The woman there now is a gem. She wasn't even the one assisting me, however thankfully she did chime in when she could see the salesman was getting frustrated & being rude.
  • full starempty starempty starempty starempty star1
    Absolutely useless store... they never answer the phone like EVER... only store close to where I live. And its useless.. They never have any phones that I want in stock...
    Response from AT&T
    Hello Erik E Our number one goal is to provide you with an exceptional customer experience. We've recently had some technical issues with our phone line service which is now fix! We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.
  • full starempty starempty starempty starempty star1
    Nobody wants to have to drive to the store to try to deal with a cell phone issue. Can you please answer the phone!!!!!!!!
    Response from AT&T
    Hi Travis o. This is not the experience we wanted you to have. Thank you for bringing this to our attention. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.
  • full starempty starempty starempty starempty star1
    I agree no one ever answers the phone!! I am from out of town and once when I was in Ketchikan I stopped in there and all 3 employees were sitting at a table visiting and the phones just kept ringing they don’t answer them!!!!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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