AT&T Store Ketchikan Ketchikan - the Plaza

Day of the Week | Hours |
---|---|
Monday | 9:00 AM - 5:00 PM |
Tuesday | 9:00 AM - 5:00 PM |
Wednesday | 9:00 AM - 5:00 PM |
Thursday | 9:00 AM - 5:00 PM |
Friday | 9:00 AM - 5:00 PM |
Saturday | 9:00 AM - 5:00 PM |
Sunday | Closed |
2417 Tongass Ave
Suite 109
Ketchikan, AK 99901
US
Located inside Plaza Mall, next to McDonald's.Request an Appointment
(907) 302-6346
3.8 out of 5.0




(30 Reviews)
Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.
• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.
Special offers and new phones for Ketchikan
Smartphone
NEW SAMSUNG GALAXY S21 ULTRA 5G
Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.SMARTPHONE
IPHONE 11
Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.Smartwatch
Shop Apple Watch Deals
Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!SMARTPHONE
IPHONE SE (2020)
Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.Prepaid Phone Plans
Unlimited for $50/mo.
Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Ketchikan?50.00/mo.AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See detailsSMARTPHONE
AT&T PREPAID IPHONE SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Ketchikan Store
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions

Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Ketchikan - The Plaza Store location has got you covered. We’re your one-stop shop in Ketchikan, AK.
We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more.
And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV packages. They deliver the shows and movies people love talking about.
So, now that you know us a little better, stop by our Ketchikan, AK store located at 2417 Tongass Ave! We’d love to get to know you.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.POPULAR SMARTPHONES
When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
3.8 out of 5.0




(30 Reviews)- January 25, 20201 out of 5Absolutely useless store... they never answer the phone like EVER... only store close to where I live. And its useless.. They never have any phones that I want in stock...Response from AT&TFebruary 4, 2020Hello Erik E Our number one goal is to provide you with an exceptional customer experience. We've recently had some technical issues with our phone line service which is now fix! We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.
- January 14, 20201 out of 5Nobody wants to have to drive to the store to try to deal with a cell phone issue. Can you please answer the phone!!!!!!!!Response from AT&TJanuary 16, 2020Hi Travis o. This is not the experience we wanted you to have. Thank you for bringing this to our attention. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.
- December 18, 20191 out of 5I agree no one ever answers the phone!! I am from out of town and once when I was in Ketchikan I stopped in there and all 3 employees were sitting at a table visiting and the phones just kept ringing they don’t answer them!!!!
- November 25, 20191 out of 5NOBODY EVER ANSWERS THE FREAKING PHONE!!!!!!! TERRIBLE!!!!!Response from AT&TNovember 30, 2019We are sorry we missed your call. All of our associates are
doing their best to give each customer a pleasant
experience. We hope to connect with you soon. - February 5, 20195 out of 5
AT&T services
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