AT&T Store Surprise West Bell Road
| Day of the Week | Hours |
|---|---|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 10:00 AM - 6:00 PM |
13757 W Bell Rd
Suite 103
Surprise, AZ 85374
US
We are located on the corner of Westpoint Pkwy and Bell RdSchedule an appointment
(623) 556-1490
3.6 out of 5.0
(71 Reviews)Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.
• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.
AT&T Protect Advantage
No phone insurance? Let’s fix that. Protect your device against damage, loss, theft, and get expert technical support. Open enrollment ends 3/31/21.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Phoenix's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Special offers and new phones for Surprise
![Samsung Galaxy Ultra 5G]()
Smartphone
NEW SAMSUNG GALAXY S21 ULTRA 5G
Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.![iPhone 11]()
SMARTPHONE
IPHONE 11
Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.![AT&T Apple Watch BOGO]()
Smartwatch
Shop Apple Watch Deals
Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!![iPhone SE]()
SMARTPHONE
IPHONE SE (2020)
Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.![Prepaid phone plans in Surprise]()
Prepaid Phone Plans
Unlimited for $50/mo.
Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Surprise?50.00/mo.AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details![AT&T PREPAID iPhone SE (2020)]()
SMARTPHONE
AT&T PREPAID IPHONE SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Surprise Store
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
At the Surprise AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Meet our manager
Nora leads the team of friendly experts at the Surprise AT&T store and has been with AT&T for 7+ years and is proud to serve the Surprise community providing the best in wireless and entertainment solutions. Nora is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Meet our manager
Nora leads the team of friendly experts at the Surprise AT&T store and has been with AT&T for 7+ years and is proud to serve the Surprise community providing the best in wireless and entertainment solutions. Nora is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.POPULAR SMARTPHONES
When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
3.6 out of 5.0
(71 Reviews)- January 7, 20215 out of 5Carlis provided Excellent customer service.Response from AT&TJanuary 7, 2021Hello Angela Knight Our number one goal is to provide you with an exceptional customer experience. Hope to see you again!
- January 6, 20215 out of 5I love AT&T! Their customer service is always amazing. Kyle at the Surprise, AZ store helped me activate my new phone. They are friendly and know their stuff!Response from AT&TJanuary 8, 2021Your experience in our store matters to us. We sincerely appreciate you and all our customers!
- November 25, 20201 out of 5The staff is not helpful at all, which tells me they are not educated or understand the products or plans... After calling Corp. Office, Irving, TX corp. I was advised by the billing dept. that I should return to the store and talk with the Store Manager. After 2 trips to the store and one phone call in the same day saying he was the manager. I knew he wasn't for the manager is a woman. He said come in and well work it out at the store level. So I did and guess what Kyle the so-called manager wasn't in but the Manager will return on Friday.
I've been with ATT since 1991 and "never" treaded like this also as a retired ATT employee (tear two tech support supervisor)Response from AT&TNovember 30, 2020Hello Bill G Your experience in our store matters to us. We want to resolve your existing issue. Please come back to the store and ask for a manager. - November 13, 20205 out of 5Great service , signed up for DTV and some new phones. Very knowledgeable staff and manager was very nice and checked on us to see how our experience was going. You just need more staffing waited over an 1 1/2 way to long.Response from AT&TNovember 13, 2020Hello Vincent Gimboblin Thank you for reaching out. We sincerely appreciate you and all our customers!
- November 13, 20205 out of 5Great customer service. Both Myles and Ian have been extremely helpful every time we need assistance. I can't say thank you enough.Response from AT&TNovember 13, 2020Hello Amy C. Our number one goal is to provide you with an exceptional customer experience. We sincerely appreciate you and all our customers!
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