AT&T Store Surprise West Bell Road

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Map of 13757 W Bell Rd in Surprise
Get directions to AT&T Store at 13757 W Bell Rd Surprise, AZ
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

13757 W Bell Rd
Suite 103
Surprise, AZ 85374
US
We are located on the corner of Westpoint Pkwy and Bell Rd

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Surprise

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Surprise

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Surprise?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A12

    Smartphone

    Learn how new and existing customers get the Samsung Galaxy A12 for $1/mo.
    1.00
    /mo.
    Req's 0% APR 36-mo. installment agmt. For well-qual. customers.

About the Surprise Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Surprise AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Surprise AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Luis leads the team of friendly experts at the Surprise AT&T store and has been with AT&T for 4 years and is proud to serve the Surprise community providing the best in wireless and entertainment solutions. Luis is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Very happy with the service I received from Kyle and Ashley. I was not able to make an appointment but I was greeted promptly and the wait was reasonable. I had bought a new phone but was not able to transfer the data. I was very worried I had lost all of my pictures, messages, phone numbers etc. Kyle and Ashley were able to get my old phone working and made suggestions for backing up my data before activating the new phone. I REALLY appreciate the help they gave me. They both reflect well for not only this store but the company as a whole. I was planning on going to a competitor but these two changed my mind.
    Response from AT&T
    Hi! Our number one goal is to provide you with an exceptional customer experience. Hope to see you again!
  • full starfull starfull starfull starfull star5
    Excellent service! I was helped by Kyle and Ashley. My phone was not working and I thought I had lost all contacts, pictures, etc. Kyle and Ashley got my phone working again. I have never gotten such great service at any wireless store before. I wasn't able to make an appointment and the wait time was short. Employees like this are an asset to not only this store but to ATT. I had gone to another ATT store but the employee didn't listen to my problem or really try to help, (and at that point I was ready to go to a competitor) just wanted to sell me something. I really appreciate Kyle and Ashley taking the time to listen and solve my problem. They kept me as an ATT customer.
    Response from AT&T
    Hello Karen M Thank you for reaching out. Hope to see you again!
  • full starfull starfull starfull starfull star5
    Carlis provided Excellent customer service.
    Response from AT&T
    Hello Angela Knight Our number one goal is to provide you with an exceptional customer experience. Hope to see you again!
  • full starfull starfull starfull starfull star5
    I love AT&T! Their customer service is always amazing. Kyle at the Surprise, AZ store helped me activate my new phone. They are friendly and know their stuff!
    Response from AT&T
    Your experience in our store matters to us. We sincerely appreciate you and all our customers!
  • full starempty starempty starempty starempty star1
    The staff is not helpful at all, which tells me they are not educated or understand the products or plans... After calling Corp. Office, Irving, TX corp. I was advised by the billing dept. that I should return to the store and talk with the Store Manager. After 2 trips to the store and one phone call in the same day saying he was the manager. I knew he wasn't for the manager is a woman. He said come in and well work it out at the store level. So I did and guess what Kyle the so-called manager wasn't in but the Manager will return on Friday.
    I've been with ATT since 1991 and "never" treaded like this also as a retired ATT employee (tear two tech support supervisor)
    Response from AT&T
    Hello Bill G Your experience in our store matters to us. We want to resolve your existing issue. Please come back to the store and ask for a manager.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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