AT&T Store Batesville Batesville

Upgraded phone. Have five phones on my plan. Have done this countless times. However, this time was the worst PERIOD. Very rude employee. She kept leaving us to go chat with another customer who she later told us she was going to there house to work on there TV system. She kept trying to transfer the data and it kept pulling from someone else phone. She made us go outside so she could remove her mask, never offered us a seat. She was the ONLY employee forcing customs outside because she said too many people were inside. However there was total of seven and three were employees. Twice she had to wipe the new phone and start all over and the first time she said I messed up when I typed in my password. So she typed it in the second time and it didn't work again. She made rude comments to my son as well. Very disappointed in that she would be allowed to work with the public and treat people like she knows more and better then anyone else. We had to bring the phone back an hour later because the settings were setup wrong and she was gone but someone else fixed it very quickly(Cameron). Thanks for putting a bad mark on ATT employee Alissa

She was extremely patient, courteous and knowledgeable about switching our old phones to new iPhone 12 phones. Will go back again. 5 Star service!

Great customer service If you go to the Eagle mountain branch ask for Ilissa she does an excellent job! Can’t put in words she made me a very happy customer made me feel comfortable and made it way for me to get the phones I wanted and she DID IT OUT HER WAYY!

Need some employees!

Chris was awesome