AT&T Store Chico East 20th Street
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 8:00 PM |
| Tuesday | 9:00 AM - 8:00 PM |
| Wednesday | 9:00 AM - 8:00 PM |
| Thursday | 9:00 AM - 8:00 PM |
| Friday | 9:00 AM - 8:00 PM |
| Saturday | 9:00 AM - 8:00 PM |
| Sunday | 10:00 AM - 6:00 PM |
1947 E 20th St
Chico, CA 95928
US
We are located in the Village shopping center next to See's Candies.
(530) 896-0481(530) 896-0481
4.3 out of 5.0
(42 Reviews)To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.
• Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.
• We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.
• We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.
• Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.
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Subject to availability. Order must be placed by 4pm local time. Restrictions apply.
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Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Chico Store
Our Services
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
Keeping you connected & entertained is our thing! Our Chico location has got you covered. We’re your one-stop shop for entertainment, phones, tablets, watches, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV and AT&T TV NOW packages. They deliver the shows and movies people love talking about. Oh, and did I mention, we have internet packages too. So, now that you know us a little better, stop by our Chico store located in The Village shopping center! We’d love to get to know you.
Meet our manager
You may recognize Roger’s smiling face as he is an active resident of Chico. When Roger isn’t in store helping his team match you with the perfect wireless, internet and entertainment services, he’s typically out and about in the community. Between his work with Chico Jr. Panthers and coaching his football team, Roger is not only the store manager but also a great neighbor and friend.
Meet our manager
You may recognize Roger’s smiling face as he is an active resident of Chico. When Roger isn’t in store helping his team match you with the perfect wireless, internet and entertainment services, he’s typically out and about in the community. Between his work with Chico Jr. Panthers and coaching his football team, Roger is not only the store manager but also a great neighbor and friend.
Cellphones, plans & accessories
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When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
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What our customers are saying
4.3 out of 5.0
(42 Reviews)- May 6, 20201 out of 5
Horrific treatment by the store manager Scott. I went with a group of coworkers to upgrade 4 phones from Oroville. It was prearranged and all set up the day before. Upon arrival we find out that the associate wasn't even going to be there, and that we would only be served one at a time. And we were to stand outside in the sun. As a discussion was taking place by a sales person and our Exec. Dir., due to the inconvenience, the store manager interrupted. Was exceptionally rude. had his voice elevated, and became aggressive.
He went so far as to state that we needed to leave his store and that we should go to Verizon. He used his body in an intimidating manner as if to usher us out, he stated that he was the manager, and there was nothing that we could do about it.
I have never experienced customer service of this nature. The unprofessionalism was exceptional. I understand these are trying times, but that is no excuse to treat customers in such a fashion. It saddens me that this how customers can be treated by a store manager. We then went to the Yuba City store and was treated with a great deal of kindness and class.Response from AT&TMay 31, 2020Hi! Our number one goal is to provide you with an exceptional customer experience. Your experience in our store matters to us, and we'll work to make sure the next experience is better. - May 5, 20201 out of 5I would leave a zero if I could. The manager Scott was rude,agressive and not friendly. He told us to go to Verizon.Response from AT&TMay 8, 2020Hello Josh H This is not the experience we wanted you to have. We will work with our employees to ensure you are provided with the customer service you deserve.
- April 8, 20195 out of 5Went easy and did not take too long. Anna was great.
- March 8, 20195 out of 5
- March 7, 20195 out of 5
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