AT&T Store Chico East 20th Street

Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
1947 E 20th St
Chico, CA 95928
US
We are located in the Village shopping center next to See's Candies.
(530) 896-0481(530) 896-0481

To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.


• Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.


• We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.


• We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.


• Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.


America’s best deserve our best
Now Teachers, Nurses and Physicians get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
HBO Max - Discover a new streaming experience
We're adding HBO Max to select plans and packages. Now get even more entertainment with wireless, TV, or internet.
Back to School
Home or away, go back to school with the best deals. Check out the AT&T's back to school shopping guide for ideas & deals on the latest phones, tablets & accessories. .
Fast. Free. Convenient with curbside delivery
Place your order online, then visit our store to pick up your order with our NEW curbside delivery! Subject to availability. Order must be placed by 4pm local time. Restrictions apply.

Special offers on your favorite phones

  • iPhone SE (2020)

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • Samsung Galaxy S20 5G

    Learn how to get the Samsung Galaxy S20 5G for $15/mo. when you buy online. Req's new line, qualifying installment & unlimited plan.
  • iPhone 11

    Learn how to get up to $350 in bill credit when you buy an iPhone 11 online. Req's new line, qualifying installment & unlimited plan.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG V60 ThinQ 5G

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID iPhone SE (2020)

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Chico Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected & entertained is our thing! Our Chico location has got you covered. We’re your one-stop shop for entertainment, phones, tablets, watches, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV and AT&T TV NOW packages. They deliver the shows and movies people love talking about. Oh, and did I mention, we have internet packages too. So, now that you know us a little better, stop by our Chico store located in The Village shopping center! We’d love to get to know you.
manager photo
Meet our manager
You may recognize Roger’s smiling face as he is an active resident of Chico. When Roger isn’t in store helping his team match you with the perfect wireless, internet and entertainment services, he’s typically out and about in the community. Between his work with Chico Jr. Panthers and coaching his football team, Roger is not only the store manager but also a great neighbor and friend.
manager photo
Meet our manager
You may recognize Roger’s smiling face as he is an active resident of Chico. When Roger isn’t in store helping his team match you with the perfect wireless, internet and entertainment services, he’s typically out and about in the community. Between his work with Chico Jr. Panthers and coaching his football team, Roger is not only the store manager but also a great neighbor and friend.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Horrific treatment by the store manager Scott. I went with a group of coworkers to upgrade 4 phones from Oroville. It was prearranged and all set up the day before. Upon arrival we find out that the associate wasn't even going to be there, and that we would only be served one at a time. And we were to stand outside in the sun. As a discussion was taking place by a sales person and our Exec. Dir., due to the inconvenience, the store manager interrupted. Was exceptionally rude. had his voice elevated, and became aggressive.
    He went so far as to state that we needed to leave his store and that we should go to Verizon. He used his body in an intimidating manner as if to usher us out, he stated that he was the manager, and there was nothing that we could do about it.
    I have never experienced customer service of this nature. The unprofessionalism was exceptional. I understand these are trying times, but that is no excuse to treat customers in such a fashion. It saddens me that this how customers can be treated by a store manager. We then went to the Yuba City store and was treated with a great deal of kindness and class.
    Response from AT&T
    Hi! Our number one goal is to provide you with an exceptional customer experience. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
  • 1 out of 5full starempty starempty starempty starempty star
    I would leave a zero if I could. The manager Scott was rude,agressive and not friendly. He told us to go to Verizon.
    Response from AT&T
    Hello Josh H This is not the experience we wanted you to have. We will work with our employees to ensure you are provided with the customer service you deserve.
  • 5 out of 5full starfull starfull starfull starfull star
    Went easy and did not take too long. Anna was great.
  • 5 out of 5full starfull starfull starfull starfull star
  • 5 out of 5full starfull starfull starfull starfull star

More locations in the Chico area

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