AT&T Store Chico East 20th Street

Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
1947 E 20th St
Chico, CA 95928
US
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4.3 out of 5.0full starfull starfull starfull starhalf star
(44 Reviews)
Map of 1947 E 20th St in Chico

Our top priority is to keep our valued customers, employees, and communities safe. We appreciate you taking note of some recent changes and new options we have added to best serve you.

• We’re now offering more ways to serve you! Curbside service, touchless transactions, and in many areas, no-contact delivery with virtual set-up is now available.

• To ensure social distancing and safety, we are limiting the number of people we can assist in-store. The myAT&T app and att.com are convenient options for bill payments, accessory purchases and device upgrades to help save you time.

• Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them. We appreciate your partnership in keeping our communities safe and healthy.

 •  Hand sanitizer is available in all our locations for both customers and employees. Surfaces are cleaned and sanitized at regular intervals throughout the day.  

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Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
Save More With Unlimited Your Way
Pick the perfect unlimited phone plan for each family member with Unlimited Your Way. From $35/mo. per line for 4 lines.

Special offers and new phones for Chico

  • AT&T iPhone 11

    SMARTPHONE DEALS

    AT&T has great deals on the latest phones like the iPhone SE, iPhone 11 & iPhone XR. Get your new iPhone with AT&T the fastest network for iPhone.
  • AT&T iPhone SE

    SMARTPHONE

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • AT&T Samsung Galaxy Note20 Ultra 5G

    SMARTPHONE

    Learn how to get the new powerful Samsung Galaxy Note20 Ultra 5G for $300 with trade-in. Req's elig. Unlimited plan, installment agmt and trade-in of elig. phone.
  • AT&T Right To You
    AT&T Right To You

    FREE PERSONAL DELIVERY

    Personal delivery. Expert setup. All free. Get delivery and expert setup as soon as today.
    AT&T Right To You℠ subject to availability. Select areas only.
  • AT&T PREPAID
    Prepaid phone plans in Chico

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Chico?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Chico Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Chico AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Roger leads the team of friendly experts at the Chico AT&T store and has been with AT&T for 7+ years and is proud to serve the Chico community providing the best in wireless and entertainment solutions. Roger is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Roger leads the team of friendly experts at the Chico AT&T store and has been with AT&T for 7+ years and is proud to serve the Chico community providing the best in wireless and entertainment solutions. Roger is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    Absolutely stepped up and made me feel like I was a valued customer! They hit it out of the park!
    Response from AT&T
    Hello Peter K We know that first impressions are very important. We hope to connect with you soon.
  • 5 out of 5full starfull starfull starfull starfull star
    Amazing experience with manager Scott and his rep! Beyond knowledgeable and helpful. I am loyal to the store as they always take care of my business needs. Highly recommended.
    Response from AT&T
    Hi Nicole B. We want all of our customers to be given exceptional service every visit. We hope to connect with you soon. Our number one goal is to provide you with an exceptional customer experience.
  • 1 out of 5full starempty starempty starempty starempty star
    Horrific treatment by the store manager Scott. I went with a group of coworkers to upgrade 4 phones from Oroville. It was prearranged and all set up the day before. Upon arrival we find out that the associate wasn't even going to be there, and that we would only be served one at a time. And we were to stand outside in the sun. As a discussion was taking place by a sales person and our Exec. Dir., due to the inconvenience, the store manager interrupted. Was exceptionally rude. had his voice elevated, and became aggressive.
    He went so far as to state that we needed to leave his store and that we should go to Verizon. He used his body in an intimidating manner as if to usher us out, he stated that he was the manager, and there was nothing that we could do about it.
    I have never experienced customer service of this nature. The unprofessionalism was exceptional. I understand these are trying times, but that is no excuse to treat customers in such a fashion. It saddens me that this how customers can be treated by a store manager. We then went to the Yuba City store and was treated with a great deal of kindness and class.
    Response from AT&T
    Hi! Our number one goal is to provide you with an exceptional customer experience. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
  • 1 out of 5full starempty starempty starempty starempty star
    I would leave a zero if I could. The manager Scott was rude,agressive and not friendly. He told us to go to Verizon.
    Response from AT&T
    Hello Josh H This is not the experience we wanted you to have. We will work with our employees to ensure you are provided with the customer service you deserve.
  • 5 out of 5full starfull starfull starfull starfull star
    Went easy and did not take too long. Anna was great.

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