AT&T Store El Cajon Rancho Sd Towne Center

Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
ThursdayClosed
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
2883 Jamacha Road
Suite A-D
El Cajon, CA 92019
US
Located on the side of Staples, across from Discount Tire.Schedule an appointment
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4.0 out of 5.0full starfull starfull starfull starempty star
(29 Reviews)
Map of 2883 Jamacha Road in El Cajon

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

Black Friday Deals are Here!
Visit our Black Friday page for a curated guide to deals on gifts for you and everyone on your list - all from the comfort and safety of your own home. Shop now! These deals won’t last!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Apple iPhone 12 Pro Max
Learn how new and existing customers get $700 off the new iPhone 12 Pro Max with trade-in.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is San Diego's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.

Special offers and new phones for El Cajon

  • AT&T phone accessory deal

    Accessories

    Save 30% when you buy 3 or more accessories. Online Only.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and gift the Apple Watch SE on us!
  • AT&T Galaxy Watch BOGO

    Smartwatch

    Buy one Samsung Galaxy 3 Watch and learn how to gift one free!
  • AT&T Tablet Deals

    Tablets

    Learn how you can get 50% off an 128 GB iPad 7th Gen, Samsung Tablet A8.4 or a Samsung Tablet S5e.
  • AT&T PREPAID
    Prepaid phone plans in El Cajon

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in El Cajon?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the El Cajon Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Rancho Towne Center AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Black Friday Deals are here! - Fri, November 27
Where to Park
If you are doing a curbside pickup please call and park in the designated AT&T parking spot on the northside of the store to complete your pickup from the comfort of your car.
manager photo
Meet our manager
Flor leads the team of friendly experts at the Ranco Towne Center AT&T store and has been with AT&T for 9+ years and is proud to serve the El Cajon community providing the best in wireless and entertainment solutions. Flor is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Flor leads the team of friendly experts at the Ranco Towne Center AT&T store and has been with AT&T for 9+ years and is proud to serve the El Cajon community providing the best in wireless and entertainment solutions. Flor is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    I purchased a Galaxy Note 20 Ultra online for in-store pickup. This was for my business account. I sent one of my employees to pick it up. They wouldn’t let him pick it up because they said he had to be an authorized user on the account (even though the order clearly states his name as the pickup person and he showed his drivers license). So I had to call customer service and wait on-hold for 30 minutes before I finally got a representative to add him as an authorized user. All this while my employee is sitting there in the store waiting. Finally, we got past that hurdle only to be met with another one. They said he needed the credit card that was used the the purchase. Well guess what, he didn’t have my credit card so they wouldn’t let him pickup the phone even though I bought the phone online and my credit card was already charged. So my employee drove from Chula Vista to El Cajon to pickup a phone only to be met with red tape and hurdles. In the end we had to cancel the order. He got back to the office and I sent him to BestBuy. BestBuy let him buy the phone without all the cold-war era security checks and he was back at the office in 15 minutes. The gentlemen named Walter that works at the AT&T store was no help at all and the experience was so bad we had to go spend our money elsewhere. Save yourself the hassle and just buy your phone from another non-AT&T retailer.
    Response from AT&T
    Hello Jaime, This is not the experience we wanted you to have. We do our best to equip our team to assist our customers. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
  • 3 out of 5full starfull starfull starempty starempty star
    Mixed bag of customer service for me, let me explain... I went into the store because every month since I signed up with ATT I have had one issue or another with my billing. I was in the store a while and was having GREAT CS from Rod but then when we had to reach out to Flor (manager) to look at my billing and credit my account because the discounts I am supposed to see wasn't showing up therefore my bill is way higher than it should be. I think she was upset because I had been asking Rod several questions about my bill. I needed to find out/figure out how to unbundle my services and then I plan to leave ATT. When I signed up for the bundle service I was lied to by a rep who knocks on doors to get you to sign up - his name was Kenyata Martin. The guy who installed my Direct Tv was name Chris (technician) that are both liars. Kenyata lied about a lot of things on my account and how my billing was going to be set up. Anyway back to this store and Flor - All she had to do was apply the discount to my account after the 1.5+ hours I had been in the store and I would have been happy. She barely looked at my account he had pulled up and when she did, she attempted to tell me that the discount was "pending" which it was not. They both saw how and when the discount had been credited to my account each month since I started, but had not been applied for this month. It has always applied a week after the main bill is sent. Which also is insane within itself however it been over 2 weeks now and its not showing my credit there at all. Instead of her taking care of the discount with an override she tried to tell me it was pending. When I looked at the screen,nothing showed pending on the screen regardless of how she kept pointing at it - smh. I have called in to ATT every month (multiple times some months)and this month I wanted to go in and speak to someone to see if it was a better experience. Basically, I got the same or worse run around from Flor as I did/do on the phone. NOW, I have to go ahead and do the CS phone dance again any way. My initial thought that it was great to speak to reps in person at the last of my interaction at this location turned into the same old same. She didn't appear to me to be a 10 ATT empolyee by the time I left, still with the same EXACT issue I went into the store with. I can't wait to get rid of ATT.


    This companies think people will want to sign up for auto pay so they can over charge you and once you pay it you'll never see that charge back. Auto pay for $10 off a month is nothing compared to how much potentially they over charge you at their discretion.
  • 5 out of 5full starfull starfull starfull starfull star
    Got commendable service from Flor store manager after my fiasco with representatives at AT&T customer service on the phone.
  • 3 out of 5full starfull starfull starempty starempty star
  • 5 out of 5full starfull starfull starfull starfull star
    All I can say is that this store showed me how outstanding and professional stores should run in the State of California.Thank youMs Robinson

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