AT&T Store Fresno El Paseo

Ray the manager who answered All of my questions and was very personable. I probably would go back to that store just because of his customer service. I also had Yesenia who finished our switching from T-Mobile to AT&T and set up all our phones. She was helpful.

Cindy helped us at this location and was super friendly and helpful in finding my fiance a new phone! We also mentioned that our internet wasn't performing as well as it should be and she also helped fix that problem for us!! Thank you Cindy for the great customer service!!

Rude customer service, lies, threaten people with calling police saying you cuss and threaten them. I have work in customer service for over 50 years, and have never in my life talk to the customer as that young man did today.

It is hard for the employees to give the best customer service when their company can’t provide them with the tools that they need to go ahead and be best that they can be. Their is only a compacity of 6 or seven people staff, and they only have a staff of usually three people working throughout the whole
Day. I can understand why they can’t deliver the extraordinary service that AT&T trains them to give to every customer. AT&T is usually there for your best Interest, but in hard times such as these they are forced to deliver the best service as possible with the restriction of being able to help less customers as usual than possible. They recognized that times are harder for everybody and they are trying to handle every situation as best as possible with the customers interest at heart! Please give these reps a chance in these hard times that we face as a City, State and as a NATION!!!!!!!!! Thank you for hearing my thoughts.

horrible customer service, the employees do not Know how to treat a customer, when you walk in, they are not polite, for example, they will not say please have a seat, we are helpers other at this time, but will be with you next available team member, one minute they are saying one thing, like i have to stand at the door to receive incoming customer, that is the policy, whereas i saw am employee already helping someone and got up to check in a customer who walked in in between helping the current customer. they just walk up to you and are very rude, feels like they dont like their job, they should leave and work where they would be more happier so we can have better employees.ZERO STAR.