AT&T Store Pleasanton Stoneridge Mall

Day of the WeekHours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
1452 Stoneridge Mall Rd
Ste 107
Pleasanton, CA 94588
US
Located in the Stoneridge Mall, next to Champs Sports and across from Mrs. Fields Cookies.
(925) 251-1250(925) 251-1250
To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.

🠢    Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.

🠢    We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.

🠢    We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.

🠢    Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.

Device Protection Open Enrollment
Now you have another chance to protect your device even if you’ve had it more than 30 days. Sign up for AT&T Protect Advantage during Open Enrollment. Ends August 31.
Device Protection Open Enrollment
Samsung Galaxy Note20 5G
Everyone gets our best deal. Not just new customers. Learn how to get the new powerful Samsung Galaxy Note20 5G FREE with trade-in.
AT&T Samsung Galaxy Note20
HBO Max - Discover a new streaming experience
We're adding HBO Max to select plans and packages. Now get even more entertainment with wireless, TV, or internet.
Special offer for AARP members
Learn how to switch & get a $100 credit per line when you buy a smartphone on an installment plan.
AT&T speed tops the charts! AT&T is San Francisco's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
Back to School
Home or away, go back to school with the best deals. Check out the AT&T's back to school shopping guide for ideas & deals on the latest phones, tablets & accessories.

Special offers and new phones for Pleasanton

  • Save 10% on AirPods
    Apple AirPod discounts

    Wireless Earbuds

    More magical than ever. AirPods combine an Iconic design with breakthrough technology and high-fidelity sound. Limited time offer.
    Ends 8/27/2020. Restrictions apply.
  • AT&T iPhone SE

    SMARTPHONE

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • AT&T Samsung Galaxy Note20 Ultra 5G

    SMARTPHONE

    Learn how to get the new powerful Samsung Galaxy Note20 Ultra 5G for $300 with trade-in. Req's elig. Unlimited plan, installment agmt and trade-in of elig. phone.
  • LG V60 ThinQ 5G

    SMARTPHONE

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID
    Prepaid phone plans in Pleasanton

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Pleasanton?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Pleasanton Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected & entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We’re conveniently located at Stoneridge Mall in Pleasanton, CA and love assisting you, our neighbors with all your wireless and entertainment needs. Drop by and see us today! Oh, and did I mention, we have internet packages and an unbeatable selection of wireless accessories you’ll want to check out too!
Where to Park
Parking Lot A will provide you quick access to our store.
manager photo
Meet our manager
Our store manager Chanmakara has been with us since 2013 after attending San Francisco State University and is committed to serving each customer with excellent customer service. When not at work, Chanmakara enjoys traveling and visiting the gym. Stop by and visit Chanmakara and the team today!
manager photo
Meet our manager
Our store manager Chanmakara has been with us since 2013 after attending San Francisco State University and is committed to serving each customer with excellent customer service. When not at work, Chanmakara enjoys traveling and visiting the gym. Stop by and visit Chanmakara and the team today!

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    We had an in store appointment today at the stone ridge mall att in Pleasanton ca, we were seen promptly by Callahan. I can not express how incredibly knowledgeable, helpful, and just downright kind this employee was. He showed immense patience and understanding while dealing with our somewhat complex issue, and solved our multiple problems while maintaining an extremely professional and positive attitude. He was a truly impressive example of an exemplary employee.
  • 5 out of 5full starfull starfull starfull starfull star
    Store was clean and the representative was very nice and helpful.
  • 4 out of 5full starfull starfull starfull starempty star
  • 1 out of 5full starempty starempty starempty starempty star
    My goal tonight was to upgrade my kids' phone. Although I may have misinformed Prav by telling him that I wanted the BOGO deal with the iPhone X, my husband had to remind me that I just needed to upgrade their phones and not get another line (which was part of the BOGO deal) to which I told Prav. Though, Prav said that I would be spending more money if I did it that way and asked why I would want to do that. He continued to tell me that my husband doesnt understand. I explained to him that my husband just this week upgraded our phones (I even went as far as to tell him to look at my account to see that I wasnt just saying what I said) and that I was pretty certain that he knew what he was doing. Prav went through the hassle of writing down each phone line, questioned whose line it was, how many months I had left on each phone, and the cost of each phone. I didnt know what the purpose of that was since I knew each line on my account and how much I pay every month. He said that he wouldnt be doing his job correctly if he didnt try and get me the best possible deal. Then he told me that he cant tell me what to do but did tell me in a whisper to dial 611 and sign up for the loyalty program. Then he asked who my internet service was at home and who is responsible for paying for the bill. Although Im pretty certain I heard what he asked, I asked that he repeat what he asked because it made no sense to me why that would matter to him or how that could possibly get me the "best possible deal." Aside from not understanding that relevance, at this point, I was getting irritated that he was disregarding what I wanted, so I asked him. He said that it made no sense (yes, he said this again) why I would want that and that if he did what I asked, he said that I would go home, figure out that I was paying for too much then get mad and blame him. He once again said that my husband clearly doesnt understand. As he sat up, he proceeded to tell me that he has been doing what he's doing for 8 years and that he sells to people all the time with no problems. He then had the audacity to tell me that he has sold to doctors and lawyers and even though the doctors and lawyers may not understand the what they're getting, he would be successful at selling to them. And then, here is the straw that broke the camel's back...he said that if he cant tell a doctor what to do because he doesnt know medical or a lawyer because he doesnt know the law, they wouldnt tell him what to do because they dont know how. Okay, Im may not have understood the "best possible deal" that he was trying to sell, but Im not stupid to understand what he was implying. At this point, Im fuming and extremely offended!!! I told him that I appreciated him trying to get me the "best possible deal" but that I was the customer and I knew what I wanted. I told him that if I eventually found out that I was paying more than I should be, it would be my problem, not his. I said that he can even write something up for me to sign if he was afraid that I'd come back and blame him for overpaying. There was an awkward silence but then he got up, pushed his paper aside and said that it was fine and that I would pay for the tax on each phone and walked to the back room to get our phones. Soon after, my daughter and I got up and left. But before we left the store, I stopped the first sales person I saw and told him to tell Prav that I was not interested anymore. This was a HORRIBLE EXPERIENCE and a BAD EXAMPLE from a man who represented himself as a professional. I understand that he was just doing his job with 'suggestive selling' so I let him be a "pushy salesman" but to undermine my intelligence, and my husband's who was not there, by referencing innuendos is morally reprehensible. (sorry that this is long)
  • 1 out of 5full starempty starempty starempty starempty star
    AT&T did not show up or call on the install date. I asked the rep why I was told that I had to wait 2 weeks for a new install date. The rep thought it was funny and laughed. I asked to speak to a manager. I was told to leave the store or they would physically remove me.

More locations in the Pleasanton area

Want to stay in the loop?

Sign up for the latest deals, product news, and more from AT&T.
Thank you! Your email has been successfully submitted.Your email was unable to be submitted at this time. Please, try again later.
By submitting your email address, you agree to receive future emails from AT&T and its family of companies. We’ll email you offers and promotions about AT&T products and services.