AT&T Store Richmond Macdonald 80

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Curbside pickup
In-store pickup
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Map of 4250 Macdonald Ave in Richmond
Get directions to AT&T Store at 4250 Macdonald Ave Richmond, CA
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Day of the WeekHours
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
Sunday10:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

4250 Macdonald Ave
Suite F
Richmond, CA 94805
US
Located in the Target Shopping Center

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Richmond

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Richmond

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Richmond?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A12

    Smartphone

    Learn how new and existing customers get the Samsung Galaxy A12 for $1/mo.
    1.00
    /mo.
    Req's 0% APR 36-mo. installment agmt. For well-qual. customers.

About the Richmond Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Kirby Drive AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

AT&T está aquí para que te mantengas conectado con tus seres queridos, tu comunidad, ¡y tu entretenimiento! Hay algo para todos (hay algo para A TI Y A TI):

· Planes ilimitados desde $35 al mes
· Opciones para hacer llamadas internacionales
· Internet para mantenerte conectado en tu hogar
· Opciones de TV con programación en español, los programas más nuevos, ¡y más!

Programa tu cita, compra en línea o visita el sitio de AT&T en español aquí.

At the Kirby Drive AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
We are currently serving our customers exclusively with curbside service. Parking lanes are numbered in front of the store where AT&T representatives will be available to assist you. Please stay in your car and we will come to you.
manager photo
Meet our manager
Emerson leads the team of friendly experts at the Kirby Drive AT&T store and has been with AT&T for 7+ years and is proud to serve the Richmond community providing the best in wireless and entertainment solutions. Emerson is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Angie’s costumer service performance is abysmal. So with the manager, Emerson. Both of them does not even deserve a star.
  • full starempty starempty starempty starempty star1
    I’ve been with At&t for more or less 20 years and I purchased 3 PCs. of IPhone 12 Pro max 6 days ago. We (3 cellphone owners)were informed that I can go back in to the store if I have a problem transferring my records/files/ contacts. Upon arrival to the store somebody named Angie was so rude and not even welcoming to us. I tried to explain that I tried mine but it did not transfer everything even I purchased an extra ICloud storage and I asked for her help but she said “we don’t do it here because of the covid, you have to do it at home”. She tried to start processing one of our cellphone for trade in only. She asked my ID and I gave it to her and she touched it. I told her what is the difference of you able to touch my ID and does not want to touch my old iPhone to help me solve my concern? I told her that a lot of my friends and member of my families been to different AT&T store and they have been helped on the same problem I have? The most thing I did not like is she lying and said that I throw my card on her. The manager, Emerson, was not even approachable...does not act like a manager at all, very obvious she is siding her staff.. I told him, I insist for him to watch their camera to see how rude and liar Angie is..... Ivan came and helped us..... Cynthia is also an excellent employee like Ivan. Not to be mean but Angie needs another costumer service orientation so with Emerson. Definitely, I will not be in this store nor recommend this store at all if these staffs will be the one to assist.
  • full starempty starempty starempty starempty star1
    Substandard customer service from store manager Ivan. I don’t think he is aware that he needs to adhere to store policies. All customers are not out to defraud. Most of us just want what we pay for. I purchased a defective IPhone XR by no fault of my own or the Att store, so I deserved a new replacement. Thank you Att customer service and Att store in El Cerrito, Ca for making me whole after such an unpleasant experience at the Richmond,Ca store.
    Response from AT&T
    Hello Estella, H Thank you for reaching out. Thank you for bringing this to our attention.
  • full starempty starempty starempty starempty star1
    The manager is rude and condescending. NO help at all.
    Response from AT&T
    Hi Bryan N. We know that first impressions are very important. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
  • full starfull starfull starfull starfull star5
    Jessica gave me excellent and attentive service. She helped me close down a line for my recently deceased brother in law and was sympathetic and helpful. Also told me about att tv and gig speed internet . I am very happy
    Response from AT&T
    Hi Pao s. We work hard to staff our stores with knowledgeable and friendly associates. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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  • Do it all, right from your phone

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