AT&T Store Richmond Macdonald 80
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In-store shopping
Curbside pickup
In-store pickup
View:
| Day of the Week | Hours |
|---|---|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | 10:00 AM - 6:00 PM |
In-store shopping
Schedule an appointmentYou can schedule an appointment at this store and visit on your schedule.
4250 Macdonald Ave
Suite F
Richmond, CA 94805
US
Located in the Target Shopping Center
(510) 234-3637
Our top priority is safety
Face masks required and provided
Employee health screening
Curbside service and touchless transactions
6 feet social distancing environment
Continuous cleaning and hand sanitizing
Check out COVID-19: Our Response webpage for the latest information.
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Learn how to get a $100 credit per line when you switch to AT&T and buy a new phone on a qualifying installment plan with an eligible AT&T wireless plan (min. $60/mo. before discounts).
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Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Special offers and new phones for Richmond
![Samsung Galaxy Ultra 5G]()
Smartphone
NEW SAMSUNG GALAXY S21 ULTRA 5G
Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.![iPhone 11]()
SMARTPHONE
IPHONE 11
Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.10.00/mo.![AT&T Apple Watch BOGO]()
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Shop Apple Watch Deals
Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!![iPhone SE]()
SMARTPHONE
IPHONE SE (2020)
Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.Req's 0% APR 30-mo. agmt. For well-qual. customers.5.00/mo.![Prepaid phone plans in Richmond]()
Prepaid Phone Plans
Unlimited for $50/mo.
Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Richmond?AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details50.00/mo.![AT&T PREPAID iPhone SE (2020)]()
SMARTPHONE
AT&T PREPAID IPHONE SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Richmond Store
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
At the Kirby Drive AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
At the Kirby Drive AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
We are currently serving our customers exclusively with curbside service. Parking lanes are numbered in front of the store where AT&T representatives will be available to assist you. Please stay in your car and we will come to you.
Meet our manager
Emerson leads the team of friendly experts at the Kirby Drive AT&T store and has been with AT&T for 7+ years and is proud to serve the Richmond community providing the best in wireless and entertainment solutions. Emerson is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
What our customers are saying
3.3- February 6, 20211Angie’s costumer service performance is abysmal. So with the manager, Emerson. Both of them does not even deserve a star.
- February 5, 20211I’ve been with At&t for more or less 20 years and I purchased 3 PCs. of IPhone 12 Pro max 6 days ago. We (3 cellphone owners)were informed that I can go back in to the store if I have a problem transferring my records/files/ contacts. Upon arrival to the store somebody named Angie was so rude and not even welcoming to us. I tried to explain that I tried mine but it did not transfer everything even I purchased an extra ICloud storage and I asked for her help but she said “we don’t do it here because of the covid, you have to do it at home”. She tried to start processing one of our cellphone for trade in only. She asked my ID and I gave it to her and she touched it. I told her what is the difference of you able to touch my ID and does not want to touch my old iPhone to help me solve my concern? I told her that a lot of my friends and member of my families been to different AT&T store and they have been helped on the same problem I have? The most thing I did not like is she lying and said that I throw my card on her. The manager, Emerson, was not even approachable...does not act like a manager at all, very obvious she is siding her staff.. I told him, I insist for him to watch their camera to see how rude and liar Angie is..... Ivan came and helped us..... Cynthia is also an excellent employee like Ivan. Not to be mean but Angie needs another costumer service orientation so with Emerson. Definitely, I will not be in this store nor recommend this store at all if these staffs will be the one to assist.
- October 10, 20201Substandard customer service from store manager Ivan. I don’t think he is aware that he needs to adhere to store policies. All customers are not out to defraud. Most of us just want what we pay for. I purchased a defective IPhone XR by no fault of my own or the Att store, so I deserved a new replacement. Thank you Att customer service and Att store in El Cerrito, Ca for making me whole after such an unpleasant experience at the Richmond,Ca store.Response from AT&TOctober 11, 2020Hello Estella, H Thank you for reaching out. Thank you for bringing this to our attention.
- August 21, 20201The manager is rude and condescending. NO help at all.Response from AT&TAugust 22, 2020Hi Bryan N. We know that first impressions are very important. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
- August 1, 20205Jessica gave me excellent and attentive service. She helped me close down a line for my recently deceased brother in law and was sympathetic and helpful. Also told me about att tv and gig speed internet . I am very happyResponse from AT&TAugust 2, 2020Hi Pao s. We work hard to staff our stores with knowledgeable and friendly associates. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders.
Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
POPULAR SMARTPHONES
When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
Frequently asked questions
More locations in the Richmond area
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Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.
Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.
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