AT&T Store San Diego Downtown Broadway

Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday10:00 AM - 6:00 PM
252 Broadway
San Diego, CA 92101
US
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3.8 out of 5.0full starfull starfull starfull starempty star
(20 Reviews)
Map of 252 Broadway in San Diego

Our top priority is to keep our valued customers, employees, and communities safe. We appreciate you taking note of some recent changes and new options we have added to best serve you.

• We’re now offering more ways to serve you! Curbside service, touchless transactions, and in many areas, no-contact delivery with virtual set-up is now available.

• To ensure social distancing and safety, we are limiting the number of people we can assist in-store. The myAT&T app and att.com are convenient options for bill payments, accessory purchases and device upgrades to help save you time.

• Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them. We appreciate your partnership in keeping our communities safe and healthy.

 •  Hand sanitizer is available in all our locations for both customers and employees. Surfaces are cleaned and sanitized at regular intervals throughout the day.  

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AT&T speed tops the charts! AT&T is San Diego's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
Save More With Unlimited Your Way
Pick the perfect unlimited phone plan for each family member with Unlimited Your Way. From $35/mo. per line for 4 lines.

Special offers and new phones for San Diego

  • AT&T iPhone 11

    SMARTPHONE DEALS

    AT&T has great deals on the latest phones like the iPhone SE, iPhone 11 & iPhone XR. Get your new iPhone with AT&T the fastest network for iPhone.
  • AT&T iPhone SE

    SMARTPHONE

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • AT&T Samsung Galaxy Note20 Ultra 5G

    SMARTPHONE

    Learn how to get the new powerful Samsung Galaxy Note20 Ultra 5G for $300 with trade-in. Req's elig. Unlimited plan, installment agmt and trade-in of elig. phone.
  • AT&T Right To You
    AT&T Right To You

    FREE PERSONAL DELIVERY

    Personal delivery. Expert setup. All free. Get delivery and expert setup as soon as today.
    AT&T Right To You℠ subject to availability. Select areas only.
  • AT&T PREPAID
    Prepaid phone plans in San Diego

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in San Diego?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the San Diego Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Downtown Broadway AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Where to Park
There are plenty of street parking throughout 3rd Ave and B Street.
Special Information
Our store has express machines for easy and quick bill payments, in addition to activating new Prepaid accounts!
manager photo
Meet our manager
Jennifer leads the team of friendly experts at the Downtown Broadway AT&T store and has been with AT&T for 5+ years and is proud to serve the San Diego community providing the best in wireless and entertainment solutions. Jennifer is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Jennifer leads the team of friendly experts at the Downtown Broadway AT&T store and has been with AT&T for 5+ years and is proud to serve the San Diego community providing the best in wireless and entertainment solutions. Jennifer is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    Kudos to Alex Lombrozo ATT sales rep I got a new phone, but let me explain what happened. I preordered the new Samsung two weeks ago on the internet, got approved paid for everything, but the next day I got a call they could not verify my identity. So I called to check on the order, but I failed security questions they asked, and therefore, my order was canceled. I got pissed, so I went to the ATT store on Broadway, they could not help with the situation, so I called ATT rep, and they told me that I have to wait till the phone goes on sale. So, I was so disappointed I could not get a free phone. On Friday, 8/21/2020 I went back to ATT store only to ask a question, this time I had a rep name Alex who seemed very knowledgable and I explained to him what happened I was about to walk out the store, so he asks for me ID to check on the issue, sure enough, Alex was the guy I need it. He took charge of the problem, called ATT, ran my credit, he worked on the issue tirelessly for an hour. I could not believe the result I get a new phone walked out of the store. I could not do it without his help. I appreciated his professional work, vast knowledge, and customer support. He knew what to do to fix my problem. Thank you, Alex I am now happily switching from Tmobile. Please, see Alex for your phone needs.
  • 1 out of 5full starempty starempty starempty starempty star
    bad customer service. I have called twice waited 10 miutes the first time waited 34 mins the second time , then went to chat, sent e mails that returned saying they do not answer emails. They have interrupted my internet service 12 times in 3 hours with following.... I filled it out 3 times . I do not pay them to take over my machine every 5 to 15 minutes with their stupid repeated surveys. DO YOU???? ….Dear AT&T Customer, Congratulations!
    National Telecom is holding a market research for next 7 days (January.11 -> January.18) and we will select 10 lucky users everyday for a chance to receive an exclusive prize from our sponsors, including Apple iPhone 11 Pro, $1000 Walmart Gift Card, Samsung Galaxy S10.
    And Your IP address 2600:1700:f7c0:a9b0:fce5:b608:779d:ca6a has been selected, simply answer our anonymous survey below and continue...
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    Are you satisfied with AT&T?
    Very Satisfied
    Satisfied
    Dissatisfied
    Response from AT&T
    Hello Virginia D. We invite you to please visit our store to speak to a manager regarding this matter. Thank you.
  • 1 out of 5full starempty starempty starempty starempty star
    This is to report repeated crimes that your company (AT&T) has committed against me. So far, I have been a victim of about ten separate criminal acts. These crimes take the form of repeated bills for AT&T service. However, I do not have any AT&T account. I cancelled my account from my San Diego apartment several months ago. Your behavior in continuing to send me bills, and your behavior of sending me reminders to pay bills, is CRIMINAL BEHAVIOR.

    To repeat, your behavior is CRIMINAL BEHAVIOR.
    In other words, your behavior is CRIMINAL BEHAVIOR.
    To summarize, each and every employee of AT&T who is directly involved in sending me these bills and "reminders" is hereby an accused criminal. Also, each and every employee at AT&T who is indirectly involved in sending me these bills, and "reminders," is hereby an accused criminal.

    To conclude, it might be reasonable and appropriate to characterize AT&T as a criminal employer, and as a criminal organization, in the same way that the Mafia is a criminal employer. Also, it might be reasonable and appropriate to characterize AT&T as a criminal employer, and as a criminal organization, in the same way that Al Capone's gang is a criminal employer.

    Best regards, A victim of repeated crimes that were committed by AT&T employees
  • 5 out of 5full starfull starfull starfull starfull star
    Recently i gone through a mobile hack situation where i was tricked by a hacker and he hacked my account and bought new Iphone max on my account. ATT online support was horrible(They kept me on call for 57 minutes and did nothing and hung up on me ), i rushed to nearby store and lucky to have landed on Andrew(AR3982), Andrew was Awesome, he understood the urgency and he quickly blocked my account and reversed the cost of that upgrade. Though i am ported out of ATT as i was not happy with their online support and investigation on this hack, i want a take a moment and appreciate a good work done by Andrew!!, Thank you Andrew!!
  • 1 out of 5full starempty starempty starempty starempty star
    I called and asked about a military discount..."Yes, we give a military discount...depending on the account." What? What do you mean depending on the account? "We will give a military discount depending on your account." Do you give a military discount or not? "Yes, it depends on your account." I am military. "Okay. If you are a veteran or active we will give a discount." What the heck? Employee doesn't understand what military is?He was very confusing. Please train better. Will not go to this store.
    Response from AT&T
    Hi mlpharo. We work hard to staff our stores with knowledgeable and friendly associates. Your experience with the military discount is not the experience we want for you and our customers. Your experience in our store matters to us, and we'll work to make sure the next experience is better.

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