AT&T Store San Diego Downtown Broadway

Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday10:00 AM - 6:00 PM
252 Broadway
San Diego, CA 92101
US
We are located on the corner of 3rd Ave and Broadway across from Horton Plaza in Downtown San Diego.
(619) 238-3638(619) 238-3638
The future of TV is here! Come in today to learn more about AT&T TV.

To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.


• Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.


• We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.


• We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.


• Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.


America’s best deserve our best
Now Teachers, Nurses and Physicians get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
HBO Max - Discover a new streaming experience
We're adding HBO Max to select plans and packages. Now get even more entertainment with wireless, TV, or internet.
Back to School
Home or away, go back to school with the best deals. Check out the AT&T's back to school shopping guide for ideas & deals on the latest phones, tablets & accessories. .
Fast. Free. Convenient with curbside delivery
Place your order online, then visit our store to pick up your order with our NEW curbside delivery! Subject to availability. Order must be placed by 4pm local time. Restrictions apply.
AT&T has the fastest wireless network in San Diego
New nationwide results from Speedtest® by Ookla are confirming what our wireless customers already are enjoying.
Get our lowest price ever on fiber-fast internet
For a limited time, enjoy Internet 300 for the price of Internet 100 - that's 3x the speed for more surfing, streaming, and gaming.

Special offers on your favorite phones

  • iPhone SE (2020)

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • Samsung Galaxy S20 5G

    Learn how to get the Samsung Galaxy S20 5G for $15/mo. when you buy online. Req's new line, qualifying installment & unlimited plan.
  • iPhone 11

    Learn how to get up to $350 in bill credit when you buy an iPhone 11 online. Req's new line, qualifying installment & unlimited plan.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG V60 ThinQ 5G

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID iPhone SE (2020)

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the San Diego Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We’re conveniently located in the heart of downtown San Diego and love assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today! Oh, and did we mention, we have internet packages and unbeatable selection of wireless accessories you’ll want to check out too! We are open 7 days a week to better assist you! We also appreciate our military and first responders, so be sure to let us know so we can show you how much we appreciate your service!
Where to Park
There are plenty of street parking throughout 3rd Ave and B Street.
Special Information
Our store has express machines for easy and quick bill payments, in addition to activating new Prepaid accounts!
manager photo
Meet our manager
A San Diego native, Jennifer is the expert when it comes to Downtown San Diego. Graduating with a Business Administration degree, Jennifer used these skill sets to apply the fundamentals of running a successful store that puts the customer first. If your in the area, stop on by to receive world class service by Jennifer and her team!
manager photo
Meet our manager
A San Diego native, Jennifer is the expert when it comes to Downtown San Diego. Graduating with a Business Administration degree, Jennifer used these skill sets to apply the fundamentals of running a successful store that puts the customer first. If your in the area, stop on by to receive world class service by Jennifer and her team!

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    bad customer service. I have called twice waited 10 miutes the first time waited 34 mins the second time , then went to chat, sent e mails that returned saying they do not answer emails. They have interrupted my internet service 12 times in 3 hours with following.... I filled it out 3 times . I do not pay them to take over my machine every 5 to 15 minutes with their stupid repeated surveys. DO YOU???? ….Dear AT&T Customer, Congratulations!
    National Telecom is holding a market research for next 7 days (January.11 -> January.18) and we will select 10 lucky users everyday for a chance to receive an exclusive prize from our sponsors, including Apple iPhone 11 Pro, $1000 Walmart Gift Card, Samsung Galaxy S10.
    And Your IP address 2600:1700:f7c0:a9b0:fce5:b608:779d:ca6a has been selected, simply answer our anonymous survey below and continue...
    Hurry up! There are only a limited number of rewards left for today!
    Are you satisfied with AT&T?
    Very Satisfied
    Satisfied
    Dissatisfied
    Response from AT&T
    Hello Virginia D. We invite you to please visit our store to speak to a manager regarding this matter. Thank you.
  • 1 out of 5full starempty starempty starempty starempty star
    This is to report repeated crimes that your company (AT&T) has committed against me. So far, I have been a victim of about ten separate criminal acts. These crimes take the form of repeated bills for AT&T service. However, I do not have any AT&T account. I cancelled my account from my San Diego apartment several months ago. Your behavior in continuing to send me bills, and your behavior of sending me reminders to pay bills, is CRIMINAL BEHAVIOR.

    To repeat, your behavior is CRIMINAL BEHAVIOR.
    In other words, your behavior is CRIMINAL BEHAVIOR.
    To summarize, each and every employee of AT&T who is directly involved in sending me these bills and "reminders" is hereby an accused criminal. Also, each and every employee at AT&T who is indirectly involved in sending me these bills, and "reminders," is hereby an accused criminal.

    To conclude, it might be reasonable and appropriate to characterize AT&T as a criminal employer, and as a criminal organization, in the same way that the Mafia is a criminal employer. Also, it might be reasonable and appropriate to characterize AT&T as a criminal employer, and as a criminal organization, in the same way that Al Capone's gang is a criminal employer.

    Best regards, A victim of repeated crimes that were committed by AT&T employees
  • 5 out of 5full starfull starfull starfull starfull star
    Recently i gone through a mobile hack situation where i was tricked by a hacker and he hacked my account and bought new Iphone max on my account. ATT online support was horrible(They kept me on call for 57 minutes and did nothing and hung up on me ), i rushed to nearby store and lucky to have landed on Andrew(AR3982), Andrew was Awesome, he understood the urgency and he quickly blocked my account and reversed the cost of that upgrade. Though i am ported out of ATT as i was not happy with their online support and investigation on this hack, i want a take a moment and appreciate a good work done by Andrew!!, Thank you Andrew!!
  • 1 out of 5full starempty starempty starempty starempty star
    I called and asked about a military discount..."Yes, we give a military discount...depending on the account." What? What do you mean depending on the account? "We will give a military discount depending on your account." Do you give a military discount or not? "Yes, it depends on your account." I am military. "Okay. If you are a veteran or active we will give a discount." What the heck? Employee doesn't understand what military is?He was very confusing. Please train better. Will not go to this store.
    Response from AT&T
    Hi mlpharo. We work hard to staff our stores with knowledgeable and friendly associates. Your experience with the military discount is not the experience we want for you and our customers. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
  • 5 out of 5full starfull starfull starfull starfull star
    My daughter broke her phone just before going into oral surgery I promised her new one when she got done. Mariano had me in and out In record time! He was so nice and knowledgable@

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