AT&T Store San Diego Loma Square

7/7/20: I am giving the review 2 stars because I felt like I was blatantly lied to today during my appointment. I am a military healthcare provider that went into the Loma Square ATT store today to sign up for FirstNet. I was told that I had to get a new phone number to qualify, but based on my own research, talking to FirstNet on the phone, and a previous visit to an ATT store, this was never brought up. I asked her to show me where it said it in the fine print, and she couldn't find it. I'm not sure where she came up with that in the first place. Very disappointing.

This is to report repeated crimes that your company (AT&T) has committed against me. So far, I have been a victim of about ten separate criminal acts. These crimes take the form of repeated bills for AT&T service. However, I do not have any AT&T account. I cancelled my account from my San Diego apartment several months ago. Your behavior in continuing to send me bills, and your behavior of sending me reminders to pay bills, is CRIMINAL BEHAVIOR.

To repeat, your behavior is CRIMINAL BEHAVIOR.
In other words, your behavior is CRIMINAL BEHAVIOR.
To summarize, each and every employee of AT&T who is directly involved in sending me these bills and "reminders" is hereby an accused criminal. Also, each and every employee at AT&T who is indirectly involved in sending me these bills, and "reminders," is hereby an accused criminal.

To conclude, it might be reasonable and appropriate to characterize AT&T as a criminal employer, and as a criminal organization, in the same way that the Mafia is a criminal employer. Also, it might be reasonable and appropriate to characterize AT&T as a criminal employer, and as a criminal organization, in the same way that Al Capone's gang is a criminal employer.

Best regards, A victim of repeated crimes that were committed by AT&T employees

I purchased a new Samsung phone from Jessica back in February and she beautifully handled porting over all the info from my old S6 to my S8. I told her my Mother is on my family plan and I always give her my old phone when I upgrade and could she help move the info from my Mom's old phone over. She said no problem, bring her in the next time she is in town and she will take care of it. I went in yesterday with my Mom but unfortunately Jessica was not working. Someone else helped us by putting in a new SIM card but he said he couldn't do anything about the rest of the info and quite frankly, looked at me like I was crazy when I told him Jessica had said she could do it and someone there had always been able to do it for the 3 previous phones I bought there. I asked to make an apt for my Mom with Jessica when she returned which he did. My Mom just returned from that apt and Jessica took care of EVERYTHING! Emails, texts, apps, the shebang. My Mom is thrilled! Thank you Jessica!!

The second I walked into the store I felt like I was well taken care of and that my needs were equally important to the associate. He took time to make sure my visit was successful and that all my questions were answered. I couldn’t have walked out any happier.

The store is good with good seller.. I will to recommend to my friends.. thank you!!