AT&T Store San Jose Blossom Hill

Day of the WeekHours
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
904 Blossom Hill Rd
San Jose, CA 95123
US
Across the street from Oakridge Mall. In the same center as the Home Depot.Schedule an appointment
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3.8 out of 5.0full starfull starfull starfull starempty star
(57 Reviews)
Map of 904 Blossom Hill Rd in San Jose

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

Black Friday Deals are Here!
Visit our Black Friday page for a curated guide to deals on gifts for you and everyone on your list - all from the comfort and safety of your own home. Shop now! These deals won’t last!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Apple iPhone 12 Pro Max
Learn how new and existing customers get $700 off the new iPhone 12 Pro Max with trade-in.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is San Jose's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.

Special offers and new phones for San Jose

  • iPhone XS

    Smartphone

    Learn how you can get the iPhone XS for $1/mo. Online only. No trade-in required.
    1.00/mo.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and gift the Apple Watch SE on us!
  • AT&T Galaxy Watch BOGO

    Smartwatch

    Buy one Samsung Galaxy 3 Watch and learn how to gift one free!
  • AT&T Tablet Deals

    Tablets

    Learn how you can get 50% off an 128 GB iPad 7th Gen, Samsung Tablet A8.4 or a Samsung Tablet S5e.
  • AT&T PREPAID
    Prepaid phone plans in San Jose

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in San Jose?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A51

    Smartphone

    Learn how you can get the Samsung Galaxy A51 5G for $1/mo. Online only. No trade-in required.
    1.00/mo.

About the San Jose Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Blossom Hill AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Black Friday Deals are here! - Fri, November 27
Where to Park
Parking is available in front of The Home Depot.
manager photo
Meet our manager
Nwaka leads the team of friendly experts at the Blossom Hill AT&T store and has been with AT&T for 4+ years and is proud to serve the San Jose community providing the best in wireless and entertainment solutions. Nwaka is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Nwaka leads the team of friendly experts at the Blossom Hill AT&T store and has been with AT&T for 4+ years and is proud to serve the San Jose community providing the best in wireless and entertainment solutions. Nwaka is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    Very good customer engagement by floor manager on 11/6/2020. George R was my technician: he provided excellent support and service. He was informative and kind in helping customer.
    Response from AT&T
    Hello Lori L. Thank you for reaching out. Hope to see you again!
  • 1 out of 5full starempty starempty starempty starempty star
    I'd give this store zero stars if I could. All the representatives are colluding and scamming customers. The iPhone 12 promo requires either a new line or upgrade. 6s/7 trade in gets $350, 8> gets $800 for trade in. They told me if I add a new line, I'll get $800, if I upgrade it'll be $350. Multiple reps presented me with this information and one of the reps even had the nerve to tell me "I wasn't aware of that." when I pulled up the promo on the website. DO NOT BUY FROM THIS STORE. THEY WILL MAKE THINGS INCREDIBLY DIFFICULT FOR YOU!
  • 5 out of 5full starfull starfull starfull starfull star
    Jarrick was very helpful I was able to open a new line with the best top tear at a great price. Ask for Jarrick when you stop by in the evenings. Thank you ATT on Blossom Hill.
    Response from AT&T
    Hello R. H

    Thank you for your review!
  • 1 out of 5full starempty starempty starempty starempty star
    This is going to be a long one guys. A month ago I came into this store where an associate decided to change my plan and add two lines without my consent. I came in to pay off a phone and spent over an hour because the associate and the manager kept HARASSING me about getting ATT TV and changing my wireless plan. When I found about the change, I spend over an hour with customer service to change it back. Flash forward to today, my wife’s phone broke and we call and find out that our insurance was taken off by the same rep who changed my plan without consent. ATT apparently has a policy that says I have to wait 30 DAYS for the insurance to be reinstated. They apparently don’t have a policy against illegals acts. I had to pay off my wife’s phone ($500) and buy a new one. I opted for curb side pick up and waited 10 minutes, no one came. Was placed on hold for 15 minutes. Had to hang up and call back to be told that everyone is busy and I need come in. I asked what the wait is and he said “I don’t know”. I have underlying health conditions, the fire evacuation in San José are about 15 minutes away from SO MY WIFE NEEDS THIS PHONE, we are in a middle of a pandemic, and they couldn’t even bring me the new phone that THEY CAUSED ME TO GET BECAUSE THEIR ASSOCIATE AND MANAGER DECIDED TO BE UNETHICAL. GREAT JOB ATT!!! I can tell that your priority are your sale goals over your customers
    Response from AT&T
    Hello Isaac E Serving our customers with the best service possible is something we strive for every day. We're sorry we fell short of your expectations.
  • 1 out of 5full starempty starempty starempty starempty star
    *Unacceptable customer treatment*

    On October 5, 2019, employee Vanessa Farfan sold us a plan (BOGO) according to which we could get one of two iphone 11 devices for free. So we decided to upgrade my phone, which we were not planning to. The catch: you pay for the phone and it gets reimbursed to you on your monthly bills. This never happened. I went to the store three times to have the issue fixed. The first time, I was asked to wait a few more billing cycles. The second time they told me that they could only deal with urgent issues due to coronavirus. The third time (June 21 2020) Shawn Sweeney, the manager, tells me that this deal is only valid for unlimited data and we can only get it if we upgrade our plan!!! When I mentioned that this is the package they sold us and they knew the terms, he started by saying that "everyone tells him the same thing". I am a customer for 20 years and in my fifties so I asked him whether he implies I am lying. He then said he would talk to the area manager, Kattra Ramirez. After having me wait for almost an hour, he told me we would receive a credit in 10 business days, provided me with his employee id 554015, told me he would follow up personally by calling me, and gave me his direct number. I never heard back from him and only managed to reach him after over a month of trying. He said that we would need to upgrade to an unlimited plan, and that if we have not heard anything from Kattra Ramirez then there is nothing he can do.

    I feel cheated in my original transaction and disrespected in all possible ways. I spent so much time dealing with a mistake by the store which they will not make right. Even worse, they treat me in an inconsistent manner, trying to get rid of me by promising something will be done and then changing their story. Our only resort at this point is to stop our relationship with AT&T. If you know of other ways I could complain or have this fixed please let me know.
    Response from AT&T
    Hello Dimitra, G This is not the experience we wanted you to have. Thank you for bringing this to our attention.

More locations in the San Jose area

  • AT&T Store San Jose Oakridge Mall

    11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 8:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM
    925 Blossom Hill Rd
    Suite V17
    San Jose, CA 95123
    US
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    0.16 mi to your search
    Map of 925 Blossom Hill Rd in San Jose
  • AT&T Store San Jose Cottle Road

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    5660 Cottle Rd
    Suite 20
    San Jose, CA 95123
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  • AT&T Store San Jose Hillsdale Avenue

    10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 6:00 PM
    1815 Hillsdale Ave
    Ste 10
    San Jose, CA 95124
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices
    3.28 mi to your search
    Map of 1815 Hillsdale Ave in San Jose

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