AT&T Store San Mateo San Mateo Hillsdale

Day of the WeekHours
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
31 West Hillsdale Boulevard
San Mateo, CA 94403
US
Located at 31 West Hillsdale Blvd. In The Hillsdale Shopping Center Between Barnes & Noble and Trader Joe's.
(650) 312-1346(650) 312-1346
Your device, your way, on your schedule
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2.9 out of 5.0full starfull starfull starempty starempty star
(15 Reviews)
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Fast. Free. Convenient.
Order online and pick up in store the same day. Subject to availability. Order must be placed by 4pm local time. Restrictions apply.

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  • iPhone 11 Pro

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  • Galaxy Note10+

    Learn how to switch to AT&T & get up to $1,000 off ($700 bill credit & $300 reward card) a new Galaxy Note10+ with trade-in of eligible smartphone & qualifying installment and data plans.

Shop and delivery your way

  • Shopping cart

    Buy online pick up in store

    • Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
    • Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
    • Allows the opportunity to touch and feel the device without waiting for shipment to arrive
    • Get product advice and support from an AT&T expert while you’re in-store.
  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online
  • Ready to go

    In-person delivery and activation

    • You pick the time and place for the AT&T Ready to GoSM expert to deliver your new device
    • Your new device will be delivered for free the very same day and set up just the way you want it
    • Your expert will sync your apps, music, contacts, and photos onto your new device and make sure everything is running smoothly.
    • If you don’t find the exact accessories you’re looking for online, we’ll also come stocked with all the essentials like cases, chargers, screen protectors, and more for you to try out.

About the San Mateo Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At our San Mateo Hillsdale location, you can be sure you'll receive exceptional service by one of our knowledgeable, enthusiastic and friendly staff! Come by and say hello, and let us show you the latest in cutting edge technology, from the newest entertainment products to the accessories we all know and love and everything in between. Drop in today!
manager photo
Meet our manager
Exceptional customer service and client dedication are some of the driving forces behind Tigran's unwavering commitment to provide the best possible personalized solution to each and every guest at our San Mateo location. Tigran has studied Management at San Francisco State University. He enjoys spending time with his family, BBQing and travelling.
manager photo
Meet our manager
Exceptional customer service and client dedication are some of the driving forces behind Tigran's unwavering commitment to provide the best possible personalized solution to each and every guest at our San Mateo location. Tigran has studied Management at San Francisco State University. He enjoys spending time with his family, BBQing and travelling.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

2.9 out of 5.0full starfull starfull starempty starempty star
(15 Reviews)
  • 1 out of 5full starempty starempty starempty starempty star
    2-3 people working at the store, walk in you will be lucky to see one.
    Very long waiting time to do anything.
  • 1 out of 5full starempty starempty starempty starempty star
    I had a horrible experinece with Dalina, the manager of the Hillsdale ATT Store, and I asked her for the regional managers contact information - I texted Evan twice and did not get any response - seems like bad customer is the norm for this brand - Avoid
  • 1 out of 5full starempty starempty starempty starempty star
    I purchased the most expensive iPhone X, apple battery case, car charger and screen protector - the screen protector was installed on the phone by the employee and cracked - I asked her for a replacement, not a refund and she could not give me a simple answer - Dilina lacks fundamental retail sales training - she could barely remember the name of her district manager and when she did she was forgetful on how to contact him - I had to ask her four times for his contact information - Dilina is a horrible representative for the brand
  • 1 out of 5full starempty starempty starempty starempty star
    I’m calling this store to talk with a representative, after a long hold, no one comes on line and recorded message said the call will be terminated. Do you think consumers have to come all the the time to the store to get some answers?
  • 1 out of 5full starempty starempty starempty starempty star
    I had a difficult time purchasing the new Samsung Galaxy S10 plus from the AT&T location at the Authorized Retailer located at 2015 Chess Dr San Mateo, CA 94404. I was told that since I have a prepaid plan that location could NOT sell me a phone. That I must go to a larger store. So I got online to look up the Hillsdale location, 31 West Hillsdale Blvd. San Mateo, CA 94403. I got onto a chat session with "Steve" to ask him IF the Hillsdale San Mateo location could do two things: First that they had the S10+ and second if they could sell me one even though I am on a prepaid plan. He communicated to me that yes the location has 10 colors of each and yes I could use my existing plan. Once I arrived at that location the sales person Jayson A approached me. At that time I stated that I wanted to purchase an S10+. He immediately told me he was sorry, but they were all out of stock. I then produced a print out of the chat conversation I had with Steve 10 minutes earlier. He then called over his manager who said "We have some in stock, only white though." I told Jayson A that was the color I wanted.He then went to get the unit and once he came back he asked "Do you need help setting it up?" I replied, "I just need to put my SIM card into the unit to see if it works." The then told me that the S10+ comes with it's own SIM and he had activated it. Uh the box was still sealed and unless technology has changed one MUST remove the SIM from the credit card size holder and PLACE IT INTO THE PHONE. When I told him that he sighed and opened the package and placed it into the phone. It took time to activate. I believe that since I was paying cash for the phone, did not want a post pay plan like he asked me about even though I was SPECIFIC about keeping my current plan he wasn't making a commission. I understand that but his level of service was so poor, so uninterested it will be of no surprise if he is no longer there much longer. Really really poor service which reflects on AT&T.

More locations in the San Mateo area

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