AT&T Store San Mateo San Mateo Hillsdale

Day of the WeekHours
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
31 West Hillsdale Boulevard
San Mateo, CA 94403
US
Located at 31 West Hillsdale Blvd. In The Hillsdale Shopping Center Between Barnes & Noble and Trader Joe's.Schedule an appointment
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2.6 out of 5.0full starfull starhalf starempty starempty star
(23 Reviews)
Map of 31 West Hillsdale Boulevard in San Mateo
Get directions to AT&T Store at 31 West Hillsdale Boulevard San Mateo, CA

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.​ Plus learn how to get up to a $200 Samsung Credit when you pre-order.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Apple iPhone 12 Pro Max
Learn how new and existing customers get $700 off the new iPhone 12 Pro Max with trade-in.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is San Francisco's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.

Special offers and new phones for San Mateo

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in and get up to a $200 Samsung Credit when you pre-order.
  • Smartphone
    Samsung Galaxy S21+ 5G

    Smartphone

    Learn how to get the Samsung Galaxy S21+ 5G for up to $800 off with trade-in and get up to a $200 Samsung Credit when you pre-order.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in San Mateo

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in San Mateo?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the San Mateo Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the San Mateo AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Black Friday Deals are here! - Fri, November 27
manager photo
Meet our manager
Andrew leads the team of friendly experts at the San Mateo AT&T store and has been with AT&T for 12+ years and is proud to serve the San Mateo community providing the best in wireless and entertainment solutions. Andrew is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Andrew leads the team of friendly experts at the San Mateo AT&T store and has been with AT&T for 12+ years and is proud to serve the San Mateo community providing the best in wireless and entertainment solutions. Andrew is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    The fellow who helped me did not know much. I wanted a new iPhone and he looked at my phone and said it looks fine, why buy a new one. Ok.....So I told him again I wanted a new phone and he went to my settings and pushed the backup button - it didn’t work because I unknowingly didn’t turn on backup for several new apps I had recently installed. Button wouldn’t work. He told me the phone was broken, so now I really do need a new phone. I Was frustrated with salesperson, decided to go home, figured out the issue myself (and I am totally tech illiterate) found out the phone had been backed up at 8:30 AM as it had been set to do.....I will buy a new phone but go to another store. Never again will I go to Hillsdale ATT. Oh, one more thing....made an appointment and when I got there the fellow at the door was taking names, first come first served. I told him I made an appointment. He said “well, we’re just taking people as they come in.” Nice move. I was at the Hillsdale store on Dec. 30 at 5pm. What a waste of time.
  • 1 out of 5full starempty starempty starempty starempty star
    My husband and I came in looking to upgrade our iPhones. We wanted to learn our options, including considering buying a slightly older model. The salesperson did not listen to us at all and went from trying to get us to spend $1000 on a phone to telling me to go home and buy an iPhone 8 on eBay. I heard him loud and clear. He and his manager made it clear they didn’t see us as good commission potential and wanted us out of the store. We left and went to Belmont where we did end up purchasing the nicer model from a nicer Sales Representative. It worked out for the best and I urge you to avoid this toxic store.
  • 1 out of 5full starempty starempty starempty starempty star
    The worst service!!!
  • 5 out of 5full starfull starfull starfull starfull star
    I’ve never had a bad experience at this store. The staff are always friendly and helpful. Vinh helped me today and got everything I needed done and was just very helpful and knowledgeable. I appreciated his customer service and good attitude.
    Response from AT&T
    Hello Lindsay B, Serving our customers with the best service possible is something we strive for every day. We sincerely appreciate you and all our customers!
  • 5 out of 5full starfull starfull starfull starfull star
    I had ordered new service online and it turned into a month long nightmare that no one could resolve. I had been actively avoiding going into stores thanks to COVID, but today I had to. The store limited customers, letting them leave their name and come back. There were hand sanitizer and barriers everywhere. Everyone work masks. Being concerned as my epic online experience I didn’t feel comfortable sitting in the store as I knew it’d be a lengthy fix. The team took a table and chairs outside for me and really got to fixing the mess. I really want to thank the associates and manager for making such a messy nightmare situation as comfortable as possible. You guys rock and I appreciate it beyond words.
    Response from AT&T
    Hello Cherie, Our number one goal is to provide you with an exceptional customer experience. We sincerely appreciate you and all our customers!

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