AT&T Store Stuart Se Federal Highway

I visited the Stuart location today. I was helped by Aisha W. She was the only person in the store. She helped me upgrade my phone and assisted in getting all my information transferred over. She helped me and six other customers while I was there and made it look easy. She is an asset.

Thank you Javon you provided excellent customer service!

We spent 18 years with T-Mobile (which had great customer service, but terrible cell service), and we thought AT&T would be able to complete. Here is our first month's experience.
AT&T's cell service is great. Although the sales rep at this store was pleasant, she did not mention there was an activation fee; she did not submit the documents given to her for the discount we would receive monthly, so our first bill was unexpectedly high; she also did not explain the line items on the monthly bill properly. We spent 1 hour waiting for customer service to answer the phone, and I have not been able to get a rep at the store to answer the phone. However, we were able to reach customer service the next day, who explained everything thoroughly. Overall, we are not impressed.

Worse customer service possible
Work is not something that is done here the rep that asked if he could help me purposely stalled me so he would not have to work before closing and laughed when he told me to come the next day at 11. The was the second bad experience I had at this location.

I went there twice in a day to get support for using my insurance plan to replace malfunctioning phone. The first employee, a female, was pleasant enough and I left quickly expecting a simple and fast conclusion.I subsequently found it a nightmare to deal with the replacement and went back to get help.Another male employee treated me like poor use of his time (probably since he wasn't getting a sale out of it) He was not at all helpful and unwilling to intervene on my behalf....simply not his problem! He was insolent and rude. I left feeling very upset and went to the local Palm City store and was willingly helped for over an hour to straighten it all out.