AT&T Store Atlanta Buckhead

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Map of 4600 Roswell Road in Atlanta
Get directions to AT&T Store at 4600 Roswell Road Atlanta, GA
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
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4600 Roswell Road
Suite C150
Atlanta, GA 30342
US

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About the Atlanta Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking to purchase the newest iPhone, Apple Watch or Samsung smartphone? We have all your wireless needs covered with the hottest devices and matching accessories, including headphones, cases, screen protectors, wireless chargers and more. Our AT&T Store is in Sandy Springs, GA inside Gateway ATL. We're located at the corner of Roswell Road and Windsor Parkway, nestled in-between CVS Pharmacy and Buttermilk Sky. Centrally located, we serve the Windsor at Peachtree, Brookhaven, Chastain Park and North Buckhead area and surrounding neighborhoods. Not only can we help upgrade your device or wireless plan, but we offer fantastic promotions on DIRECTV STREAM and Internet! If your neighborhood qualifies for high-speed Internet, you could be eligible for AT&T Fiber. Our location is also Small Business Certified and eager to help your business get connected. We also offer buy online, pick up in store! Skip the line by placing your order online, then choose a time to pick up your new device on YOUR schedule. Click the Shop Now button to begin your online order.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking to purchase the newest iPhone, Apple Watch or Samsung smartphone? We have all your wireless needs covered with the hottest devices and matching accessories, including headphones, cases, screen protectors, wireless chargers and more. Our AT&T Store is in Sandy Springs, GA inside Gateway ATL. We're located at the corner of Roswell Road and Windsor Parkway, nestled in-between CVS Pharmacy and Buttermilk Sky. Centrally located, we serve the Windsor at Peachtree, Brookhaven, Chastain Park and North Buckhead area and surrounding neighborhoods. Not only can we help upgrade your device or wireless plan, but we offer fantastic promotions on DIRECTV STREAM and Internet! If your neighborhood qualifies for high-speed Internet, you could be eligible for AT&T Fiber. Our location is also Small Business Certified and eager to help your business get connected. We also offer buy online, pick up in store! Skip the line by placing your order online, then choose a time to pick up your new device on YOUR schedule. Click the Shop Now button to begin your online order.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Installation appointment scheduled for Saturday, November 7, anywhere between 9 am and 11 am. After waiting all day—at the house, due to no communication on what time the technician might show up—and after spending hours on the phone with customer service, the second customer service employee finally reveals that a technician was never assigned to our house. A technician is assigned; the technician calls and says he won’t be able to make it. Another call to customer service: now they can only reschedule my appointment for November 17, anywhere between 9 am and 11 am. It is Sunday, and I am happily set up with Xfinity, so I can work tomorrow.

    More details on the failure to communicate by the communications company, AT&T, is below:

    10:50 AM: A sales rep shows up: the technician is running behind; she states he should be there by 11:15 AM.

    11:15 AM: The sales rep is still sitting in the driveway. I ask her what time the technician will be there. She says to call her if he is not there by 2 pm. I tell her I’ll call at 1pm.

    1 pm: I call her. My call is not answered, because she is on the phone with her boss. She tells me to call customer service.

    1:30 pm: I call customer service.

    1:45 pm: a customer service employee tells me the technician will call me in 20-30 minutes with a specific ETA.

    2:20 pm: I return the call to customer service, because I never received a call.

    2:30 pm: a customer service employee tells me a technician was never assigned. He assigns a technician.

    2:45 pm: the technician calls and says he will not be able to make it, because he has other jobs ahead of mine for the day.

    3:00 pm: I call the sales rep who says she will see what she can do. After I hang up, I call customer service to see what they can do.

    3:15 pm: I’m on the phone with customer service when the sales rep returns my call. A resolutions manager, with the sales rep on the line as well, tells me I have to re-schedule for November 16 or wait and hope the technician shows up today; if I wait, my re-schedule appointment will be pushed back even further. I inform her, admittedly with a little frustration at this point, that is not good enough, because I have to work from home—and I was on the schedule and ready for 9 am to 11 am this morning. She begins to yell at me “Sir, you don’t understand, etc.” and then hangs up. I return to talking with customer service who confirms the technician likely won’t make it and sets another appointment for November 17: over one week from my initially scheduled appointment.

    I hang up and call Xfinity. I am now set up with Xfinity within 24 hours. Yesterday was an absolute nightmare dealing with AT&T. My experience shows that the customer needs to be aggressive—i.e. be demanding and repeatedly call at the outset of the appointment—with the employees to have follow through on AT&T’s part: being nice and understanding, even with admitted frustration along the way, proved that I would just get kicked around from one person to the next—the blame it on somebody else game. My advice would be to choose another provide.
  • full starfull starfull starfull starfull star5
    Great customer service, very knowledgeable, and very patient.
  • full starempty starempty starempty starempty star1
    Was just at this store trying to do a last minute errand to buy a couple of phones as graduation gifts. The place was dark with heavily tinted windows so I really couldn't tell if they were opened or not. One of the glass doors was boarded up which made me wonder even more if the place had just shut down and moved elsewhere. Then I saw silhouette through the heavily tinted windows and all the posted special deal signs on the window. So I tried the door. It was locked. I jiggled it nosily thinking maybe this was some new Covid-19 thing they were doing. The guy I could see in the shadows just looked up, turned his back to me and then went back to re-arranging things on the shelf. Not a very polite response, I thought, but maybe they really are closed. I looked at the bottom of the door for the store hours but they had been scraped off and no sign with temporary hours was posted, at least, not that I could see. I checked my phone to see if there was another store nearby and found the closing time for this store was 8 PM EDT. At that time, it was only 7:15 PM EDT!!! At that point, I was just done and decided to go to the Verizon store down the street. Good work, AT&T. Another long time customer goes to the competition.
    Response from AT&T
    Hi Thad T. Thank you for bringing this to our attention. We want all of our customers to be given exceptional service every visit. This is not the experience we wanted you to have.

    Thank you for bringing this to our attention.
  • full starfull starfull starfull starfull star5
    Michael Grant must be the best employee in all of AT&T. I went into this location to port my phone number after losing my job due to Covid-19 and was not in a good place. Michael was extremely supportive in helping me troubleshoot the issues I was facing and make it so easy for me to switch to AT&T in the process. He went above and beyond basic customer service and I will never forget the way he made me feel when everything else felt like it was going wrong. Thank you Michael!
  • full starfull starfull starfull starfull star5
    Whenever I am beyond frustrated at my inability to make my phone ‘work’, all I need to do is come in here and mybproblem is solved! Today Brianne and Will managed to take care of my problem while they seamlessly multitasked with other customers. And, let me add, they were professional and pleasant the entire time. Great job, Brianne and Will!

Cellphones, plans & accessories

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POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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